184 Controls in detailAutomatic transmissionEmergency operation (Limp-Home Mode)
If vehicle acceleration becomes less re-
sponsive or sluggish or the transmission
no longer shifts, the transmission is most
likely operating in limp-home (emergency
operation) mode. In this mode only second
gear and reverse gear can be selected.
Stop the vehicle in a safe location.
Move the gear selector lever to park
positionP.
Turn off the engine.
Wait at least 10 seconds before
restarting.
Restart the engine.
Move the gear selector lever to
positionD (for second gear) or
positionR.
Have the transmission checked at an
authorized Mercedes-Benz Center as
soon as possible.
202 Controls in detail4-zone automatic climate controlConvenience closing
Press button, (
page 192) or
(
page 193) for approximately
2 seconds.
The windows and tilt/sliding sunroof
will close. You can release button,
once the closing procedure has begun.
The windows and tilt/sliding sunroof
continue closing until they are fully
closed. The indicator lamp on the but-
ton comes on. The air recirculation
mode is activated.Convenience opening
Press button, for approximately
2 seconds.
The windows and tilt/sliding sunroof
will return to their previous position.
You can release button, once the open-
ing procedure has begun. The windows
and tilt/sliding sunroof continue open-
ing until they have reached their previ-
ous position. The indicator lamp on the
button goes out. The air recirculation
mode is deactivated.Combination filter with
pollutant-sensitive air-recirculation
mode
The combination filter reduces pollutants
and unpleasant odors in the outside air.
The pollutant-sensitive air-recirculation
mode automatically switches off the
supply of outside air when pollutants are
detected in the air.
i
A window or tilt/sliding sunroof will only re-
turn to its previous position if it has not been
moved to another position using the respective
window switch or tilt/sliding sunroof switch af-
ter it was closed with button,.
A window or tilt/sliding sunroof that has been
moved will remain in its current position if
button, is used to re-open the remaining
windows or tilt/sliding sunroof.
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The pollutant-sensitive air-recirculation
mode is not possible if you have switched off the
air conditioning or if the temperature falls below
41°F (5°C).
239 Controls in detail
Loading
Loading
Roof rack*
1Trim
Open trim1 at the trim strips in the
roof.
Secure the roof rack according to
manufacturer’s instructions for instal-
lation.
Loading instructions
The total load weight including vehicle
occupants and luggage/cargo should not
exceed the total load limit indicated on the
corresponding placard located on the driv-
er’s door B-pillar.
The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should
always be kept as low as possible since it
influences the handling characteristics of
the vehicle.
Warning!
G
Only use roof racks approved by
Mercedes-Benz for your vehicle model to
avoid damage to the vehicle.
Follow the manufacturer’s installation
instructions. Otherwise, an improperly at-
tached roof rack system or its load could be-
come detached from the vehicle.
Do not exceed the maximum roof load of
220 lb (100 kg).
Take into consideration that when the roof
rack is loaded, the handling characteristics
are different from those when operating the
vehicles without the roof rack loaded.
!
Load the roof rack in such a way that the ve-
hicle cannot be damaged while driving.
Make sure
you can fully raise the tilt/sliding sunroof
you can fully open the trunk
258 Controls in detailUseful features
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Malfunction Visit workshop
appears in the multifunction display.Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 259) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting call
appears in the multi-
function display. When the connection is
established, the message
Call connected
appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.
!
The Tele Aid system utilizes the cellular net-
work for communication and the GPS (G
lobal P
o-
sitioning S
ystem) satellites for vehicle location. If
either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
i
When a Tele Aid call has been initiated, the
COMAND System audio is muted and the select-
ed mode (radio, tape or CD) pauses. The optional
cellular phone (if installed) and inserted in cradle
switches off. If you must use this phone, we rec-
ommend that you use it only with the vehicle at a
standstill in a safe location. Remove the phone
from the cradle and place the call. The naviga-
tion* system (if engaged) will continue to run.
The multifunction display in the instrument clus-
ter is available for use, and spoken commands
are only available by pressing the RPT button on
the COMAND System. A pop-up window will ap-
pear in the COMAND System display to indicate
that a Tele Aid call is in progress. After the Tele
Aid call has ended, the optional cellular phone
switches on again. A PIN entry might be neces-
sary.
Warning!
G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message
Malfunction Visit workshop
is
displayed in the multifunction display after
the system self-check, a malfunction in the
system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
260 Controls in detailUseful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Open the storage compartment under
the center armrest (
page 244).
Press and hold button (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting call
will appear in the
multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle,
vehicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.
i
While the call is connected you can change
to the navigation menu by pressing NAVI button
on the COMAND System unit.
261 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Open the storage compartment under
the center armrest (
page 244).
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the sys-
tem self-check after switching on the ignition (to-
gether with the SOS button and the Information
button¡).
See system self-check (
page 258) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button
•
is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message Call failed
appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing the
t
button on the multifunction steer-
ing wheel or the END Button on the COMAND
System.
i
While the call is connected, you can change
to the navigation menu by pressing NAVI button
on the COMAND System.
i
The indicator lamp in the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 258) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
272 OperationDriving instructionsPower assistance
Brakes
To help prevent brake disk corrosion after
driving on wet road surfaces (particularly
salted roads), it is advisable to brake the
vehicle with considerable force prior to
parking. The heat generated serves to dry
the brakes.
If your brake system is normally only sub-
jected to moderate loads, you should occa-
sionally test the effectiveness of the
brakes by applying above-normal braking
pressure at higher speeds. This will also
enhance the grip of the brake pads.
Warning!
G
With the engine not running, there is no
power assistance for the brake and steering
systems. In this case, it is important to keep
in mind that a considerably higher degree of
effort is necessary to brake and steer the
vehicle.
Warning!
G
After driving in heavy rain for some time
without applying the brakes or through wa-
ter deep enough to wet brake components,
the first braking action may be somewhat
reduced and increased pedal pressure may
be necessary to obtain expected braking ef-
fect. Maintain a safe distance from vehicles
in front.
Resting your foot on the brake pedal will
cause excessive and premature wear of the
brake pads.
It can also result in the brakes overheating,
thereby significantly reducing their effec-
tiveness. It may not be possible to stop the
vehicle in sufficient time to avoid an acci-
dent.
!
Because the ESP
® operates automatically,
the engine and ignition must be shut off
(SmartKey in starter switch position0 or1 or
KEYLESS-GO* start/stop button in position0
or1) when testing the brakes on a brake test dy-
namometer and such testing should be no longer
than 10 seconds.
Active braking action through ESP
® may other-
wise seriously damage the brake system which is
not covered by the Mercedes-Benz Limited War-
ranty.
293 Operation
Tires and wheels
Tires and wheels
See an authorized Mercedes-Benz Center
for information on tested and recommend-
ed rims and tires for summer and winter
operation. They can also offer advice con-
cerning tire service and purchase.
Important guidelines
Only use sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire inflation pressure loss and
damage to the tire beads.
If vehicle is heavily loaded, check tire
inflation pressure and correct as re-
quired.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths of less than
1/8in (3 mm).
The wheels on the front and rear axles
are different. For this reason, pay at-
tention to the markings on the inside of
the wheel rims. Wheels marked “REAR
AXLE ONLY” on the inside of the rim
may only be fitted on the rear axle.
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!
G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See an authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension compo-
nents can be damaged.
The correct operating clearance of the
wheels and the tires are no longer guar-
anteed.
Warning!
G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, only use genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can re-
sult in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on re-
treads. The operating safety of the vehicle
cannot be assured when such tires are used.