Contents
At the gas station .............................. 283
Refueling ...................................... 283
Check regularly and
before a long trip.......................... 285
Engine compartment ......................... 286
Hood ............................................ 286
Engine oil ..................................... 287
Transmission fluid level ................ 289
Coolant level ................................ 290
Battery ......................................... 291
Windshield washer system and
headlamp cleaning system* ......... 292
Tires and wheels ................................ 293
Important guidelines .................... 293
Tire care and maintenance........... 294
Direction of rotation ..................... 295
Loading the vehicle ...................... 296
Recommended tire inflation
pressure ....................................... 301
Checking tire inflation pressure ... 302
MOExtended system* .................. 313
Tire labeling.................................. 313
Load identification ....................... 317DOT, Tire Identification Number
(TIN) .............................................. 318
Maximum tire load ........................ 319
Maximum tire inflation pressure ... 320
Uniform Tire Quality
Grading Standards (U.S. vehicles). 320
Tire ply material ............................ 322
Tire and loading terminology......... 323
Rotating tires ................................ 326
Winter driving ..................................... 327
Winter tires ................................... 327
Block heater* (Canada only) ......... 328
Snow chains.................................. 328
Maintenance....................................... 329
Maintenance service indicator
message ....................................... 329
Calling up the maintenance
service indicator ........................... 331
Resetting the maintenance
service indicator ........................... 331
Vehicle care........................................ 332
Cleaning and care of vehicle ......... 332
Practical hints.................................. 341
What to do if … ................................... 342
Lamps in instrument cluster ......... 342
Lamp in center console ................ 353
Vehicle status messages in the
multifunction display .................... 356
Where will I find...? ............................. 391
First aid kit.................................... 391
Spare wheel .................................. 391
Vehicle tool kit.............................. 393
Luggage box ................................. 395
Unlocking/locking in an emergency .. 396
Unlocking the vehicle ................... 396
Locking the vehicle ....................... 397
Fuel filler flap emergency release . 398
Manually unlocking
the gear selector lever .................. 398
Opening/closing in an emergency ..... 400
Power tilt/sliding sunroof ............. 400
Resetting activated head restraints.... 401
Replacing SmartKey batteries ............ 402
SmartKey/SmartKey with
KEYLESS-GO* ............................... 402
71 Safety and Security
Occupant safety
The side impact air bags and window cur-
tain air bags are deployed:
on the impacted side of the vehicle
in impacts exceeding a preset deploy-
ment threshold
independently of the front air bags
In addition, the window curtain air bags2
are deployed:
in certain vehicle rollovers
The side impact air bags and window cur-
tain air bags are not deployed in impacts
which do not exceed the system’s deploy-
ment threshold.Occupant Classification System
(USA only)
The Occupant Classification System (OCS)
automatically turns the front passenger
front air bag on or off based on the classi-
fied occupant weight category determined
by weight sensor readings from the front
passenger seat.
Occupants must sit properly belted in a po-
sition that is as upright as possible with
their back against the seat backrest and
feet on the floor to be correctly classified.
If the occupant’s weight is transferred to
another object in the vehicle (e.g. by lean-
ing on armrests), the OCS may not be able
to properly approximate the occupant’s
weight category. Furthermore, the occupant weight may ap-
pear to increase or decrease due to
objects hanging on the seat, other passen-
gers pushing on the seat, objects lodged
underneath the seat or stuffed between
seat and middle console or between seat
and door or due to objects applying pres-
sure on the back of the seat. Always make
sure that the seat has clearance in all di-
rections at all times.
Both driver and the front passenger should
always use the 75 indicator
lamp as an indication of whether or not the
front passenger is properly positioned.i
The system does not deactivate the front
passenger side impact air bag, the window cur-
tain air bag and the Emergency Tensioning De-
vice.
i
If your seat, including your trim cover and
cushion needs to be serviced in any way, take
the vehicle to your authorized Mercedes-Benz
Center.
Only seat accessories approved by
Mercedes-Benz may be used.
100 Safety and SecurityAnti-theft systemsArming the alarm system
The indicator lamp located in the central
locking switch in the center console.
1Indicator lamp
Lock the vehicle with the SmartKey or
KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the alarm system is
armed. The indicator lamp1 begins to
flash after approximately 30 seconds
after arming the alarm system.
Disarming the alarm system
Unlock the vehicle with the SmartKey
or KEYLESS-GO*.
The turn signal lamps flash once to
indicate that the alarm system is
disarmed.Canceling the alarm
With the SmartKey
Insert the SmartKey in the starter
switch.
or
Press button Œ or ‹ on the
SmartKey.
With KEYLESS-GO*
Pull an outside door handle.
The SmartKey with KEYLESS-GO* must
be within 3 ft (1 m) of the vehicle.
or
Press the KEYLESS-GO* start/stop
button (
page 39).
The SmartKey with KEYLESS-GO* must
be inside the vehicle.
i
If the alarm stays on for more than
30 seconds, a call to the Response Center is ini-
tiated automatically by the Tele Aid system
(
page 257) provided Tele Aid service was sub-
scribed to and properly activated, and that nec-
essary cellular service and GPS coverage are
available.
i
If the turn signal lamps do not flash three
times, one of the following elements may not be
properly closed:
a door
the trunk
Close the respective element and lock the vehi-
cle again.
i
The alarm system will rearm automatically
after approximately 40 seconds if neither a door
nor the trunk was opened.
259 Controls in detail
Useful features
A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.
i
Location of the vehicle on a map is only pos-
sible if the vehicle is able to receive signals from
the GPS satellite network and pass the informa-
tion on to the Response Center.Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
261 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Open the storage compartment under
the center armrest (
page 244).
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
i
The indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately 10 seconds during the sys-
tem self-check after switching on the ignition (to-
gether with the SOS button and the Information
button¡).
See system self-check (
page 258) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp on the Roadside Assistance
button
•
is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network was not available).
The message Call failed
appears in the mul-
tifunction display.
Roadside Assistance calls can be terminated us-
ing the
t
button on the multifunction steer-
ing wheel or the END Button on the COMAND
System.
i
While the call is connected, you can change
to the navigation menu by pressing NAVI button
on the COMAND System.
i
The indicator lamp in the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside
Assistance button•).
See system self-check (
page 258) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
262 Controls in detailUseful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
If the indicator lamp in the Information
button
¡
is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed
appears in the
multifunction display.
Information calls can be terminated using
the
t
button on the multifunction steering
wheel or the END Button on the COMAND Sys-
tem.
!
If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
i
The indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction steer-
ing wheel or using the END button on the
COMAND System.
!
If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
284 OperationAt the gas station
Open fuel filler flap1 by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn fuel cap2 counterclockwise and
hold on to it until possible pressure is
released.
Take off fuel cap2 and place it into
holder3 located on the inside of the
fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top off or over-
fill.
Replace fuel cap by turning it clockwise
until it audibly engages.
Close the fuel filler flap.Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas-
oline fuel discharge. This could cause the
gasoline fuel to spray back out when remov-
ing the fuel pump nozzle, which could cause
personal injury.i
Make sure to close the fuel filler flap before
locking your vehicle as the flap locking pin pre-
vents closing after you have locked the vehicle.
i
Leaving the engine running and the fuel cap
open can cause the yellow fuel tank reserve
warning lamp to flash and the malfunction indi-
cator lampú(USA only) or the malfunction
indicator lamp±(Canada only) to illuminate.
See also “Practical hints” section (
page 345).
i
Only use premium unleaded gasoline with a
minimum Posted Octane Rating of 91 (average of
96 RON/86 MON). Information on gasoline
quality can normally be found on the fuel pump.
For more information on gasoline, see the Facto-
ry Approved Service Products pamphlet.
294 OperationTires and wheelsTire care and maintenance
Regularly check your tire inflation pressure
at least once a month. For more informa-
tion on checking tire inflation pressure see
“Recommended tire inflation pressure”
(page 301).
Tire inspection
Every time you check your tire inflation
pressure, you should also inspect your
tires for the following:
excessive treadwear (
page 294)
cord or fabric showing through the
tire’s rubber
bumps, bulges, cuts, cracks or splits in
the tread or side of the tire
Replace the tire if you find any of the above
conditions.
Make sure you also inspect the spare tire
periodically for condition and inflation.
Spare tires will age and become worn over
time even if never used, and thus should be
inspected and replaced when necessary.
Life of tire
The service life of a tire is dependent upon
varying factors including but not limited to:
Driving style
Tire inflation pressure
Distance drivenTread depth
Do not allow your tires to wear down too
far. Adhesion properties on wet roads are
sharply reduced at tread depths of less
than
1⁄8in (3 mm).
Tread wear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of approx-
imately 1/16in (1.6 mm), at which point the
tire is considered worn and should be re-
placed.
Recommended minimum tire tread depth:
Summer tires
1/8in (3 mm)
Winter tires
1/6in (4 mm)
Warning!
G
Regularly check the tires for damage. Dam-
aged tires can cause tire inflation pressure
loss. As a result, you could lose control of
your vehicle.
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
Warning!
G
Tires and spare tire should be replaced after
6 years, regardless of the remaining tread.
Warning!
G
Although the applicable federal motor safety
laws consider a tire to be worn when the
treadwear indicators (TWI) become visible at
approximately
1/16in (1.6 mm), we recom-
mend that you do not allow your tires