292 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head-
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.
308 Operation
Driving instructions
Winter driving instructions
The most important rule for slippery or icy
roads is to drive sensibly and to avoid
abrupt acceleration, braking and steering
maneuvers. Do not use the cruise control
system under such conditions.
When the vehicle is in danger of skidding,
move gear selector lever to position N. Try
to keep the vehicle under control by cor-
rective steering action.Road salts and chemicals can adversely af-
fect braking efficiency. Increased pedal
force may become necessary to produce
the normal braking effect.
Depressing the brake pedal periodically
when traveling at length on salt-strewn
roads can bring road-salt-impaired braking
efficiency back to normal.
If the vehicle is parked after being driven
on salt-treated roads, the braking efficien-
cy should be tested as soon as possible af-
ter driving is resumed.
For more information, see “Winter driving”
(
page 351).
iFor information on driving with snow chains,
see “Snow chains” (
page 352).
Warning!G
On slippery road surfaces, never downshift
in order to obtain braking action. This could
result in drive wheel slip and reduced vehi-
cle control. Your vehicle’s ABS will not pre-
vent this type of control loss.
Warning!G
Make sure not to endanger any other road
users when carrying out these braking ma-
neuvers.
Warning!G
If the vehicle becomes stuck in snow, make
sure snow is kept clear of the exhaust pipe
and from around the vehicle with the engine
running. Otherwise, deadly carbon monox-
ide (CO) gases may enter vehicle interior re-
sulting in unconsciousness and death.
To assure sufficient fresh air ventilation,
open a window slightly on the side of the ve-
hicle not facing the wind.
Warning!G
The outside temperature indicator is not de-
signed to serve as an ice-warning device and
is therefore unsuitable for that purpose. In-
dicated temperatures just above the freez-
ing point do not guarantee that the road
surface is free of ice.
316 Operation
Engine compartment
The hood lock release lever is located to
the left of the steering wheel under the
dashboard.
1Hood lock release lever
Pull lever 1 downwards.
The hood is unlocked.2Lever for opening the hood
Push lever 2 on the hood upwards.
Pull up on the hood and then release it.
The hood will be automatically held
open at shoulder height by gas-filled
struts.Closing
Let the hood drop from a height of
approximately 1 ft (30 cm).
The hood will lock audibly.
Check to make sure the hood is fully
closed.
If you can raise the hood at a point
above the headlamps, then it is not
properly closed. Open it again and let it
drop with somewhat greater force.
!To avoid damage to the windshield wipers or
hood, never open the hood if the wiper arms are
folded forward away from the windshield.
Warning!G
When closing the hood, use extreme caution
not to catch hands or fingers.
Be careful that you do not close the hood on
anyone.
Make sure that the hood is securely en-
gaged before driving off. Do not continue
driving if the hood can no longer engage af-
ter an accident, for example. The hood could
otherwise come loose while the vehicle is in
motion and injure you and/or others.
327 Operation
Tires and wheels
Tire and Loading Information
Your vehicle is equipped with a Tire and
Loading Information placard. Placard
1Load limit information on the Tire and
Loading Information placard
The placard showing the load limit informa-
tion is located on the driver’s door B-pillar.
Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kilograms or XXX lbs.”
on this placard. The combined weight of all
occupants, cargo / luggage and trailer
tongue load (if applicable) should never
exceed the weight referenced in that
statement.Seating capacity
The seating capacity gives you important
information on the number of occupants
that can be in the vehicle. Observe front
and rear seating capacity. The placard
showing the seating capacity is located on
the driver’s door B-pillar (
page 326).
1Seating capacity information on the
Tire and Loading Information placard.
Warning!G
Do not overload the tires by exceeding the
specified load limit as indicated on the plac-
ard on the driver’s door B-pillar. Overloading
the tires can overheat them, possibly caus-
ing a blowout. Overloading the tires can also
result in handling or steering problems, or
brake failure.
iData shown on placard example are for
illustration purposes only. Load limit data is spe-
cific to each vehicle and may vary from data
shown in the illustration below. Refer to placard
on vehicle for actual data specific to your
vehicle.
iData shown on placard example are for
illustration purposes only. Seating data is
specific to each vehicle and may vary from data
shown in the illustration below. Refer to placard
on vehicle for actual data specific to your
vehicle.
334 Operation
Tires and wheels
Run Flat Indicator*
U.S. vehicles: The Run Flat Indicator is only
available in conjunction with the
MOExtended system* (
page 336).
While the vehicle is being driven, the Run
Flat Indicator monitors the set tire inflation
pressures by evaluating each wheel’s rota-
tional speed. This allows the system to de-
tect a significant loss of pressure in a tire.
If a wheel’s rotational speed changes due
to falling tire inflation pressure, you will
see a corresponding warning message in
the multifunction display.
The Run Flat Indicator may function in a re-
stricted manner or with a delay if:
snow chains are mounted to the
vehicle
in presence of ice and snow
you are driving on a loose surface (e.g.
sand or gravel)
you are driving in a very sporty manner
(involving rapid acceleration or high
speeds in curves)
you are driving with very heavy cargo
loaded
Warning!G
When the multifunction display shows the
message
Tire pressure Check tires,
one or more of your tires is significantly un-
der-inflated. You should stop and check
your tires as soon as possible, and inflate
them to the proper tire inflation pressure as
indicated on the vehicle’s tire information
placard. Driving on a significantly under-in-
flated tire causes the tire to overheat and
can lead to tire failure. Under-inflation also
reduces fuel efficiency and tire tread life,
and may affect the vehicle’s handling and
stopping ability. Each tire, including the
spare, should be checked monthly when
cold and set to the recommended tire infla-
tion pressure as specified in the vehicle
placard.
iThe recommended tire inflation pressures
for your vehicle can be found on the tire placard
located on the driver’s door B-pillar
(
page 326). The tire inflation pressures are
not listed in the Operator’s Manual.
Warning!G
The Run Flat Indicator does not provide a
warning for wrongly selected tire inflation
pressures. Always adjust tire inflation pres-
sure according to the placard on the driver’s
door B-pillar or fuel filler flap.
The Run Flat Indicator does not replace reg-
ular checks of the tire inflation pressures
since a gradual pressure loss in more than
one tires cannot be detected by the Run Flat
Indicator.
The Run Flat Indicator is not able to issue a
warning due to a sudden dramatic loss of
tire inflation pressure (e.g. tire blowout
caused by a foreign object). In this case
bring the vehicle to a halt by carefully apply-
ing the brakes and avoiding abrupt steering
maneuvers.
339 Operation
Tires and wheels
For additional information on tire load
rating, see “Load identification”
(
page 341).Tire speed rating
The tire speed rating6 (
page 337)
indicates the approved maximum speed
for the tire.Warning!G
The tire load rating must always be at least
half of the GAWR (
page 347) of your vehi-
cle. Otherwise, tire failure may be the result
which may cause an accident and/or seri-
ous personal injury to you or others.
Always replace rims and tires with the same
designation, manufacturer and type as
shown on the original part.
Warning!G
Do not overload the tires by exceeding the
specified load limit as indicated on the plac-
ard located on the driver’s door B-pillar.
Overloading the tires can overheat them,
possibly causing a blowout. Overloading the
tires can also result in handling or steering
problems, or brake failure.
iTire load rating5 (page 337) and Tire
speed rating6 (
page 337) are also referred
to as “service description”.
Warning!G
Even when permitted by law, never operate
a vehicle at speeds greater than the
maximum speed rating of the tires.
Exceeding the maximum speed for which
tires are rated can lead to sudden tire
failure, causing loss of vehicle control and
possibly resulting in an accident and/or
personal injury and possible death, for you
and for others.
iTire load rating5 (page 337) and Tire
speed rating6 (
page 337) are also referred
to as “service description”.
343 Operation
Tires and wheels
Tire type code
The code4 (
page 342) may, at the
option of the manufacturer, be used as a
descriptive code for identifying significant
characteristics of the tire.
Date of manufacture
The date of manufacture5 (
page 342)
identifies the week and year of manufac-
ture.
The first two figures identify the week,
starting with “01” to represent the first full
week of the calendar year. The second two
figures represent the year.
For example, “3202” represents the 32nd
week of 2002.
Maximum tire load
1Maximum tire load rating
The maximum tire load is the maximum
weight the tires are designed to support.For more information on tire load rating
(
page 338).
For information on calculating total and
cargo load capacities (
page 328).
iFor illustration purposes only. Actual data
on tires are specific to each vehicle and may vary
from data shown in above illustration.
Warning!G
Do not overload the tires by exceeding the
specified load limit as indicated on the plac-
ard located on the driver’s door B-pillar.
Overloading the tires can overheat them,
possibly causing a blowout. Overloading the
tires can also result in handling or steering
problems, or brake failure.
347 Operation
Tires and wheels
Tire and loading terminology
Accessory weight
The combined weight (in excess of those
standard items which may be replaced) of
automatic transmission, power steering,
power brakes, power windows, power
seats, radio, and heater, to the extent that
these items are available as
factory-installed equipment (whether
installed or not).
Air pressure
The amount of air inside the tire pressing
outward on each square inch of the tire.
Air pressure is expressed in pounds per
square inch (psi), or kilopascal (kPa) or
bars.
Aspect ratio
Dimensional relationship between tire
section height and section width
expressed in percentage.Bar
Another metric unit for air pressure. There
are 14.5038 pounds per square inch (psi)
to 1 bar; there are 100 kilopascals (kPa)
to 1 bar.
Bead
The tire bead contains steel wires wrapped
by steel cords that hold the tire onto the
rim.
Cold tire inflation pressure
Tire inflation pressure when your vehicle
has been sitting for at least 3 hours or driv-
en no more than 1 mile (1.6 km).
Curb weight
The weight of a motor vehicle with stan-
dard equipment including the maximum
capacity of fuel, oil, and coolant, and, if so
equipped, air conditioning and additional
optional equipment, but without passen-
gers and cargo.DOT (Department of Transportation)
A tire branding symbol which denotes the
tire meets requirements of the
U.S. Department of Transportation.
GAWR (G
ross Axle Weight Rating)
The GAWR is the maximum permissible
axle weight. The gross vehicle weight on
each axle must never exceed the GAWR for
the front and rear axle indicated on the
certification label located on the driver’s
door B-pillar.
GVW (G
ross Vehicle Weight)
The GVW comprises the weight of the
vehicle including fuel, tools, spare wheel,
installed accessories, passengers and
cargo and, if applicable, trailer tongue
load. The GVW must never exceed the
GVWR indicated on the certification label
located on the driver’s door B-pillar.