291 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the ¡button (for
longer than two seconds).
A call to the Customer Assistance
Center will be initiated. The
¡button will flash while the call is
in progress. The message
Connecting call will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately ten seconds during the system
self-check after switching on ignition (together
with the SOS button and the Roadside Assis-
tance button•).
See System self-check (
page 287) when the
indicator lamp does not come on in red or stays
on longer than approximately ten seconds.If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* headunit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an Mercedes-Benz Center and have the system
checked or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
292 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an Emergency call is still possible. In
this case, the Emergency call will take pri-
ority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or the respective button for ending a telephone
call on the audio system or the COMAND* head
unit.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA), or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA, or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system or the COMAND* system audio is
muted and the selected mode (radio or CD)
pauses. The optional cellular phone (if installed)
switches off. If you must use this phone, the ve-
hicle must be parked. Disconnect the coiled cord
and place the call. The COMAND* navigation
system (if engaged) will continue to run. The dis-
play in the instrument cluster is available for use,
and spoken commands are only available by
pressing the RPT button on the COMAND* head-
unit. A pop-up window will appear in the
COMAND* display to indicate that a Tele Aid call
is in progress.
323 Operation
Tires and wheels
Tires and wheels
See an authorized Mercedes-Benz Center
for information on tested and
recommended rims and tires for summer
and winter operation. They can also offer
advice concerning tire service and
purchase.Important guidelines
Only use sets of tires and rims of the
same type and make.
Tires must be of the correct size for the
rim.
Break in new tires for approximately
60 miles (100 km) at moderate
speeds.
Regularly check the tires and rims for
damage. Dented or bent rims can
cause tire inflation pressure loss and
damage to the tire beads.
If vehicle is heavily loaded, check tire
inflation pressure and correct as
required.
Do not allow your tires to wear down
too far. Adhesion properties on wet
roads are sharply reduced at tread
depths under
1/8in (3 mm).
When replacing individual tires, you
should mount new tires on the front
wheels first (on vehicles with
same-sized wheels all around).
Warning!G
Replace rims or tires with the same designa-
tion, manufacturer and type as shown on the
original part. See an authorized
Mercedes-Benz Center for further informa-
tion. If incorrectly sized rims and tires are
mounted:
The wheel brakes or suspension
components can be damaged.
The operating clearance of the wheels
and the tires may no longer be correct.
Warning!G
Worn, old tires can cause accidents. If the
tire tread is badly worn, or if the tires have
sustained damage, replace them.
When replacing rims, only use Genuine
Mercedes-Benz wheel bolts specified for the
particular rim type. Failure to do so can
result in the bolts loosening and possibly an
accident.
Retreaded tires are not tested or recom-
mended by Mercedes-Benz, since previous
damage cannot always be recognized on re-
treads. The operating safety of the vehicle
cannot be assured when such tires are used.
336 Operation
Tires and wheels
Potential problems associated with
underinflated and overinflated tires
Underinflated tires
Underinflated tires can:
cause excessive and uneven tire wear
adversely affect fuel economy
lead to tire failure from being
overheated
adversely affect handling
characteristicsOverinflated tires
Overinflated tires can:
adversely affect handling
characteristics
cause uneven tire wear
be more prone to damage from road
hazards
adversely affect ride comfort
increase stopping distance
MOExtended system*
The MOExtended system allows you to
continue driving your vehicle even if there
is a total loss of pressure in one or more
tires.
You may only use the MOExtended system
in conjunction with the Run Flat Indicator*
(
page 334).
For information on driving in case of pres-
sure loss in one or more tires (emergency
mode), see the “Practical hints” section
(
page 446).
Warning!G
Follow recommended tire inflation
pressures.
Do not underinflate tires. Underinflated tires
wear excessively and / or unevenly,
adversely affect handling and fuel economy,
and are more likely to fail from being
overheated.
Warning!G
Follow recommended tire inflation
pressures.
Do not overinflate tires. Overinflated tires
can adversely affect handling and ride
comfort, wear unevenly, increase stopping
distance, and result in sudden deflation
(blowout) because they are more likely to
become punctured or damaged by road
debris, potholes etc.
354 Operation
Maintenance
Clearing the maintenance service
indicator message
The maintenance service indicator mes-
sage is automatically cleared after approx-
imately 30 seconds when you switch on
the ignition or when reaching the mainte-
nance service threshold while driving.
You can also clear it yourself.
1Reset button
Press reset button 1 on the
instrument cluster.The maintenance service indicator
message is cleared and the standard
display appears in the multifunction
display (
page 145).
Maintenance service term exceeded
If you have exceeded the suggested
maintenance service term, you will see the
following message in the multifunction
display:
Service A exceeded by XXXXX miles (km)
Service A exceeded by XXX days
In addition, a signal sounds when the
message appears.
Any authorized Mercedes-Benz Center will
reset the maintenance service indicator
following a completed maintenance
service.
iVehicles equipped with FSS (Flexible Ser-
vice S
ystem) only (Canada vehicles, depending
on vehicle production date):
FSS evaluates engine temperature, oil level,
vehicle speed, engine speed, distance driven
and the time elapsed since your last service
and calculates other maintenance service
work required.
The interval between maintenance services
depends on your driving habits. A gentle
driving style, moderate engine speeds and
the avoidance of short-distance trips will
lengthen the interval between services.
364 Operation
Vehicle care
Seat belts
Only use clear, lukewarm water and
soap.
Upholstery
Using aftermarket seat covers or wearing
clothing that have the tendency to give off
coloring (e.g. when wet, etc.) may cause
the upholstery to become permanently
discolored. By lining the seats with a
proper intermediate cover,
contact-discoloration will be prevented.Leather upholstery
Please note that leather upholstery is a
natural product and is therefore subject to
a natural aging process. Leather
upholstery may also react to certain
ambient influences such as high humidity
or high temperature by showing wrinkles
for example.
Wipe leather upholstery with a damp
cloth and dry thoroughly or clean with
Mercedes-Benz approved Leather
Care.Exercise particular care when cleaning
perforated leather as its underside should
not become wet.
Wood trims
Dampen cloth using water and use
damp cloth to clean wood trims in your
vehicle.
!The seat belts must not be treated with
chemical cleaning agents. Do not dry the seat
belts at temperatures above 176°F (80°C) or in
direct sunlight.
Warning!G
Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
Warning!G
Only use seat or head restraint covers which
have been tested and approved by
Mercedes-Benz for your vehicle model.
Using other seat or head restraint covers
may interfere with or prevent the activation
of the active head restraints. Contact an
authorized Mercedes-Benz Center for
availability.
!Wipe with light pressure to avoid damage to
the upholstery.
!Do not use solvents like tar remover or
wheel cleaner nor polishes or waxes as these
may be abrasive.
396 Practical hints
What to do if …?
Display symbolDisplay messagePossible cause/consequencePossible solution
I Keyless Go
Check systemThe KEYLESS-GO* system is malfunction-
ing.Contact an authorized Mercedes-Benz
Center as soon as possible.
Key detected
in vehicleA SmartKey with KEYLESS-GO* left in the
vehicle was recognized while locking the
vehicle from the outside.Take the SmartKey out of the vehicle.
Please do not
forget keyThis display appears (for a maximum of
60 seconds) if the driver’s door is opened
with the engine shut off and no SmartKey
in the starter switch.
Message is only a reminder.Insert SmartKey in the starter switch.
Take the SmartKey with
KEYLESS-GO* with you when leaving
the vehicle.
. Active headlamps
inoperativeThe Bi-Xenon cornering lamps system is
malfunctioning.Contact an authorized Mercedes-Benz
Center as soon as possible.
Active headlamps
Auxiliary bulb onThe active headlamps are malfunctioning.
Another light is being used.Contact an authorized Mercedes-Benz
Center as soon as possible.
AUTO-Light
inoperativeThe light sensor is malfunctioning. The
headlamps switch on automatically.In the control system, set lamp opera-
tion to manual mode (
page 160).
Switch on headlamps using the exteri-
or lamp switch.
Contact an authorized Mercedes-Benz
Center as soon as possible.
466 Technical data
Rims and tires
!Only use tires which have been tested and
approved by Mercedes-Benz. Tires approved by
Mercedes-Benz are developed to provide best
possible performance in conjunction with the
driving safety systems on your vehicle such as
ABS or ESP
®. Tires specially developed for your
vehicle and tested and approved by Mer-
cedes-Benz can be identified by finding the fol-
lowing on the tire’s sidewall:
MO = Mercedes-Benz Original equipment
tires
AMG vehicles:
Does not apply to all approved tires on AMG
vehicles. For information on tested and ap-
proved tires for AMG vehicles, contact an au-
thorized Mercedes-Benz Center.
MOE = Mercedes-Benz Original Extended
(tires with limited run-flat characteristics)
original equipment tires. Using tires other
than those approved by Mercedes-Benz may
result in damage that is not covered by the
Mercedes-Benz Limited Warranty.
iFor information on driving with MOExtended
tires, see “MOExtended system*” (
page 336).
!Using tires other than those approved by
Mercedes-Benz can have detrimental effects,
such as
poor handling characteristics
increased noise
increased fuel consumption
Moreover, tires and rims not approved by
Mercedes-Benz may, under load, exhibit dimen-
sional variations and different tire deformation
characteristics that could cause them to come
into contact with the vehicle body or axle parts.
Damage to the tires or the vehicle may be the
result.
iFurther information on tires and rims is
available at any authorized Mercedes-Benz Cen-
ter. A placard with the recommended tire infla-
tion pressures is located on the driver’s door
B-pillar. Some vehicles may have supplemental
tire inflation pressure information for driving at
high speeds (
page 332) or for vehicle loads
less than the maximum loaded vehicle condition
(
page 331).If such information is provided, it can be found
on the placard located on the inside of the fuel
filler flap. The tire inflation pressure should be
checked regularly and should only be adjusted
on cold tires. Follow tire manufacturer’s mainte-
nance recommendation included with vehicle.
iThe following pages also list the approved
wheel rim and tire sizes for equipping your vehi-
cles with winter tires. Winter tires are not avail-
able as standard or optional factory equipment,
but can be purchased from an authorized
Mercedes-Benz Center.
Depending on vehicle model and the standard or
optional factory-equipped wheel rim/tire config-
uration on your vehicle (Appearance Package,
Sport Package etc.), equipping your vehicle with
winter tires approved for your vehicle model may
also require the purchase of two or four wheel
rims of the recommended size for use with these
winter tires. See an authorized Mercedes-Benz
Center for more information.