287 Controls in detail
Useful features
Tele Aid
The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance and
informationThe Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than ten seconds or do not come on). The
message
Tele Aid inoperative appears
in the multifunction display.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the¡ button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 31).
The Roadside Assistance button• and the
Information button¡ are located in the cen-
ter armrest compartment below the cover
(
page 278).
iThe Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals is unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
290 Controls in detail
Useful features
Roadside Assistance button•
The Roadside Assistance button• is
located below the center armrest cover.
Press and hold the •button (for
longer than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The •button will flash while the call
is in progress. The message
Connecting call will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may
apply. Refer to the Roadside Assistance
manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp on the Roadside
Assistance button• remains illuminated in
red for approximately ten seconds during the
system self-check after switching on the ignition
(together with the SOS button and the Informa-
tion button¡).See system self-check (
page 287) when the
indicator lamp does not come on in red or stays
on longer than approximately ten seconds.
If the indicator lamp on the Roadside Assistance
button• is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate a Roadside Assistance call (e.g. the rele-
vant cellular phone network is not available). The
message
Call failed appears in the multi-
function display.
Roadside Assistance calls can be terminated us-
ing the tbutton on the multifunction steer-
ing wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* headunit.
291 Controls in detail
Useful features
Information button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the ¡button (for
longer than two seconds).
A call to the Customer Assistance
Center will be initiated. The
¡button will flash while the call is
in progress. The message
Connecting call will appear in the
multifunction display and the audio
system is muted.
When the connection is established, the
message
Call connected appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be
established. Information regarding the
operation of your vehicle, the nearest Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you
separately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately ten seconds during the system
self-check after switching on ignition (together
with the SOS button and the Roadside Assis-
tance button•).
See System self-check (
page 287) when the
indicator lamp does not come on in red or stays
on longer than approximately ten seconds.If the indicator lamp on the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the respective button for ending a
telephone call on the audio system or the
COMAND* headunit.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
an Mercedes-Benz Center and have the system
checked or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
294 Controls in detail
Useful features
Interior rear view mirror with integrated re-
mote control
1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
tonProgramming the integrated remote
control
Step 1:
Switch on the ignition (page 38).
Step 2:
If you have previously programmed a
signal transmitter button and wish to
retain its programming, proceed to
step 3.
If you are programming the integrated
remote control for the first time, press
and hold the two outer signal transmit-
ter buttons2 and4 and release
them only when indicator lamp1 be-
Warning!G
Before programming the integrated remote
control to a garage door opener or gate
operator, make sure people and objects are
out of the way of the device to prevent po-
tential harm or damage. When programming
a garage door opener, the door moves up or
down. When programming a gate operator,
the gate opens or closes.
Do not use the integrated remote control
with any garage door opener that lacks
safety stop and reverse features as required
by U.S. federal safety standards (this
includes any garage door opener model
manufactured before April 1, 1982).
A garage door that cannot detect an object
– signaling the door to stop and reverse –
does not meet current U.S. federal safety
standards.
When programming a garage door opener,
park outside the garage.
Do not run the engine while programming
the integrated remote control. Inhalation of
exhaust gas is hazardous to your health. All
exhaust gas contains carbon monoxide
(CO), and inhaling it can cause unconscious-
ness and possible death.
297 Controls in detail
Useful features
Step 4:
Press and hold the signal transmitter
button (2, 3 or4). Do not release
this button until it has been successful-
ly trained.
While still holding down the signal
transmitter button (2, 3 or4),
“cycle” your hand-held remote control
button6 as follows: Press and hold
button6 for 2 seconds, then release
it for 2 seconds, and again press and
hold it for 2 seconds. Repeat this se-
quence on the hand-held remote con-
trol until the frequency signal has been
learned. Upon successful training, indi-
cator lamp1 will flash slowly and then
rapidly after several seconds.
Proceed with programming step 5 and
step 6 to complete.Reprogramming a single signal trans-
mitter button
To program a device using a signal trans-
mitter button previously trained, follow
these steps:
Switch on the ignition (page 38).
Press and hold the desired signal
transmitter button (2, 3 or4).
Do not release the button.
Indicator lamp1 will begin to flash af-
ter 20 seconds. Without releasing the
signal transmitter button, proceed with
programming starting with step 3.Operation of integrated remote control
Switch on the ignition (page 38).
Select and press the appropriate
integrated signal transmitter button
(2, 3 or4) to activate the remote
controlled device.
The integrated remote control trans-
mitter continues to send the signal as
long as the button is pressed – up to
20 seconds.
Erasing the integrated remote control
memory
Switch on the ignition (page 38).
Simultaneously press and hold outer
signal transmitter buttons2 and 4,
for approximately 20 seconds, until
indicator lamp1 flashes rapidly. Do
not hold for longer than 30 seconds.
The codes of all three channels are
erased.
iUpon completion of programming the inte-
grated remote control, make sure you retain the
hand-held remote control that came with the ga-
rage door opener, gate operator or other device.
You may need it for use in other vehicles, for fu-
ture programming of an integrated remote con-
trol, or simply for continued use as a hand-held
remote control to operate the respective device
in other situations.
iIf you sell your vehicle, erase the codes of all
three channels.
315 Operation
Engine compartment
Engine compartment
Hood Opening
Warning!G
Do not pull the release lever while the vehi-
cle is in motion. Otherwise the hood could
be forced open by passing air flow.
This could cause the hood to come loose
and injure you and/or others.
Warning!G
If you see flames or smoke coming from the
engine compartment, or if the coolant tem-
perature indicator indicates that the engine
is overheated, do not open the hood. Move
away from vehicle and do not open the hood
until the engine has cooled. If necessary,
call the fire department.
Warning!G
You could be injured when the hood is open
- even when the engine is turned off.
Parts of the engine can become very hot. To
prevent burns, only touch owner serviceable
components described in the Operator’s
Manual and comply with all relevant safety
precautions.
Warning!G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running.
The radiator fan may continue to run for
approximately 30 seconds or even restart
after the engine has been turned off. Stay
clear of fan blades.
Warning!G
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components
(ignition coils, spark plug sockets, diagnos-
tic socket) of the ignition system
with the engine running
while starting the engine
if ignition is “on” and the engine is
turned manually
335 Operation
Tires and wheels
Reactivating the Run Flat Indicator
The tire inflation pressure monitor must be
reactivated in the following situations:
If you have changed the tire inflation
pressure
If you have replaced the wheels or tires
If you have installed new wheels or
tires
Using the tire placard on the driver’s
door B-pillar or, if available, the inside
of the fuel filler flap, make sure the tire
inflation pressure of all four tires is
correct.
Switch on the ignition (page 36).
Make sure the standard display menu
appears in the multifunction display
(
page 145).
Press buttonk orj repeatedly
until the following message appears in
the multifunction display:
Press the reset button in the
instrument cluster (
page 136).
The following message will appear in
the multifunction display:
Restart
Run Flat Indicator?
Cancel
Yes
If you wish to confirm activation:
Press buttonæ.
The following message will appear in
the multifunction display:
Run Flat Indicator
restarted
After a certain “learning phase”, the Run
Flat Indicator checks the set pressure val-
ues for all four tires.
If you wish to cancel activation:
Press buttonç.
or
Wait until the message
Restart
Run Flat Indicator?
Cancel
Yes
disappears.
Warning!G
The Run Flat Indicator can only warn you in
a reliable manner if you have set the correct
tire inflation pressures for each tire.
If an incorrect tire inflation pressure was
set, the system will monitor the pressure
according to the incorrect value.
353 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times /mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator
message
The maintenance service indicator mes-
sage will notify you when your next mainte-
nance service is due.
Starting approximately 1 month before
your next maintenance service is due, one
of the following messages will appear in
the multifunction display while you are
driving or when you switch on the ignition
(example service A):
Service A in XXXXX miles (km)
Service A in XXX days
Service A due now
The type of maintenance service due is
indicated in the multifunction display:
9Basic service (A)
½Extended service (B)
iVehicles equipped with Maintenance
System (U.S. vehicles. Canada vehicles, depend-
ing on vehicle production date):
The Maintenance System in your vehicle tracks
distance driven and the time elapsed since your
last maintenance service and calculates other
maintenance service work required.