315 Control systems
Voice Control command list
DVD
next folder
other folder
previous directory
previous folder
last directory
last folder
repeat directory
repeat folder
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
MP3 1-6
MP3 number 1-6
medium 1-6
medium number 1-6
drive
memory card
audio DVD
DVDA player (on)
audio DVD player (on)
DVD audio player (on)
DVDA changer (on)
audio DVD changer (on)
DVD audio changer (on)
next DVDA
other DVDA
next DVD audio
other DVD audio
next audio DVD
other audio DVD
next medium
other medium
previous DVDA
last DVDA
preceding DVDA
replay DVDA
previous DVD audio
last DVD audio
preceding DVD audio
replay DVD audio
previous audio DVD
last audio DVD
preceding audio DVD
replay audio DVD
316 Control systems
Voice Control command list
replay medium
repeat medium
last medium
previous medium
next directory
other directory
next folder
other folder
previous directory
previous folder
last directory
last folder
repeat directory
repeat folder
next group
other group
previous group
previous repeat group
previous replay group
last group
last repeat group
last replay group
group 1-9
select group 1-9
group number 1-9
select group number 1-9
next track
other track
previous track
last track
repeat track
replay track
track 1-39
load track 1-39
load track number 1-39
select track 1-39
select track number 1-39
DVDA 1-6
DVDA number 1-6
DVD audio 1-6
DVD audio number 1-6
audio DVD 1-6
audio DVD number 1-6
medium 1-6
medium number 1-6
483 Controls in detail
Useful features
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on. The mes-
sage “Tele Aid not activated” or “Tele Aid
inoperative” appears in the multifunction
display.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. For instructions on initiating an
emergency call manually (page 485).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message:
“Connecting call” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
and the audio system is muted. When the
connection is established, the message:
“Call connected” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
iThe SOS button is located above the interior
rear view mirror (
page 485).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (
page 485).
Warning!G
If the indicator lamps in the SOS button, in
the Roadside Assistance button•
and/or in the Information button¡ do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message
“Tele Aid not activated” or “Tele Aid inopera-
tive” is displayed in the multifunction display
after the system self-check, a malfunction in
the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
486 Controls in detail
Useful features
Roadside Assistance button•
Press and hold Roadside Assistance
button • (for longer than
2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message:
“Connecting call” appears in the
multifunction display
“Roadside Assistance Activated”
appears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call connected” appears in the multi-
function display
“Roadside Assistance Activated”
appears in the COMAND display The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp in the Roadside Assis-
tance button• remains illuminated in red for
approximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Information
button¡).
See system self-check (
page 483) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Roadside Assistance
button• is flashing continuously and no
voice connection to the Response Center was
established, the Tele Aid system could not ini-
tiate a Roadside Assistance call (e.g. the relevant
mobile phone network is not available). The mes-
sage:
“Call failed” appears in the multifunction dis-
play for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing
n (page 84).
Roadside Assistance calls can be terminated us-
ing button t on the multifunction steering
wheel or COMAND (
page 120).
487 Controls in detail
Useful features
Information button¡
Press and hold Information button
¡ (for longer than 2 seconds).
A call to the Customer Assistance Cen-
ter will be initiated. The button will
flash while the call is in progress. The
message:
“Connecting call” appears in the
multifunction display
“Information Call Activated” ap-
pears in the COMAND display
and the audio system is muted.
When the connection is established, the
message:
“Call connected” appears in the multi-
function display
“Information Call Activated” appears in
the COMAND display
The Tele Aid system will transmit data gen-
erating the vehicle identification number,
model, color and location (subject to avail-
ability of cellular and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red for ap-
proximately 10 seconds during the system
self-check after switching on the ignition (togeth-
er with the SOS button and the Roadside Assis-
tance button•).
See system self-check (
page 483) if the indi-
cator lamp does not come on in red or stays on
longer than approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously and no
voice connection to the Response Center was
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant mobile phone network is not available). The mes-
sage:
“Call failed” appears in the multifunction dis-
play for approximately 10 seconds
“Call could not be connected!” appears in
the COMAND display. Confirm the message
pressing n (
page 84).
Information calls can be terminated using button
t on the multifunction steering wheel or
COMAND (
page 120).
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a fault or the service is not current-
ly activated, and may not initiate a call. Contact
an authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
488 Controls in detail
Useful features
Destination Download to the COMAND
System
Destination Download allows you access
to a database of over 10,000,000 points of
interest (POIs) that can be downloaded to
your vehicle’s navigation system. If you
know the destination the address can be
downloaded. Or if you are unsure of your
destination you can be provided with
points of interests near your location.
The Response Center can transmit desti-
nation data to the COMAND during the
connection with the Roadside Assistance
or Customer Assistance Center.
The transmitted data can contain address
details for a Mercedes-Benz Center or POIs
(points of interest).Route guidance
A prompt appears for confirmation if route
guidance to the address is to be started.
Slide rmq or rotate ymz to select
“Yes” menu item and confirm by
pressingn.
The system starts the route calculation
and subsequently the route guidance
to the defined address (
page 149).
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls.
iThe components and operating principles of
COMAND can be found on (
page 81).
iIf you select “No”, you can save the address
in your address book (
page 214).
iThe destination download feature is avail-
able if the relevant mobile phone network is
available and data connection is possible.
iThe indicator lamp in the respective button
flashes until the call is concluded. Calls can only
be terminated by a Response Center or Custom-
er Assistance Center representative except
Roadside Assistance and Information calls,
which can also be terminated by pressing
buttont on the multifunction steering wheel
or COMAND (
page 120).
!If the indicator lamp continues to flash or
the system does not terminate the call at all,
contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
iWhen a Tele Aid call has been initiated, the
audio system is muted. The optional mobile
phone (if installed) switches off. If you must use
this phone, the vehicle must be parked. Unplug
the telephone, switch it on and place the call.
The COMAND navigation system (if engaged) will
continue to run. The multifunction display in the
instrument cluster is available for use, but spo-
ken commands are not available.
694 Index
Audio (COMAND) 107
CD mode 115
DVD mode 115
MP3 mode 115
Audio (Control system
instrument cluster) 263
CD changer 264
DVD changer 264
Audio DVD
Fast forward/rewind (COMAND) 117
Menu overview (COMAND) 114
Pause function (COMAND) 116
Stop function (COMAND) 116
Auto-dimming, Rear view mirrors 355Automatic climate control 453
Adjusting air distribution
(COMAND) 246
Adjusting air flow from air vents
(COMAND) 249
Adjusting air volume
(COMAND) 246
Adjusting the footwell temperature
(COMAND) 249
Air recirculation mode 458
Central climate control menu
(COMAND) 247
Defrosting 456
Operating via COMAND 244
Rear window defroster 457
Selecting Mono mode
(COMAND) 248
Setting temperature
(COMAND) 245
Setting the temperature 456
Switching cooling on or off
(COMAND) 247Automatic headlamp mode 271, 364
Automatic lighting control,
Interior lighting 370
Automatic locking when driving 334
Automatic shift program 399
Automatic transmission
Accelerator position 396
Automatic shift program 399
Emergency operation
(limp-home mode) 401
Fluid 684
Fluid level 517
Gear ranges 398
Gear selector lever 389
Gear shifting malfunctions 401
Hill start assist system 397
Kickdown 396
Program mode selector switch 399
Shifting procedure 392
Starting the engine 378
Steering wheel gearshift control 400
Transmission fluid 517
Transmission positions 393
696 Index
Children in the vehicle 57
Air bags 57
Blocking of
rear side window operation 62
Indicator lamp, front passenger
front air bag off 50, 578
Infant and child restraint systems 57
LATCH-type child seat anchors 61
Tether attachment points 60
Cigarette lighter 477
Cockpit 28
COMAND
Adjusting volume 91
Components 81
Controller 84
Display 82
Display illumination 83
Function buttons 82
Main menus 91
Menu overview 86
Navigation system 149
Operating 86
Operating safety 80
Operating seats 250
Phone book* 137
Radio, FM/AM 95Selecting sound settings 92
SMS messages 145
Surround sound 93
Switching off/on
the audio source 94
Switching on or off 81
Swiveling display 83
System settings 227
Telephone keypad* 84
Telephone* menu 120
Vehicle menu 235
Voice Control settings 229
Combination switch 367
Corner-illuminating lamps 368
High beam flasher 367
Turn signals 382
Windshield wipers 372
Command list (Voice Control) 305
Address book commands 310
Audio commands 312
General commands 305
Navigation commands 308
Telephone* commands 306Control system instrument cluster 256
Multifunction display 256
Multifunction steering wheel 257
Control system instrument cluster menus
Assistance* 268
Audio 263
Navi 261
Service 269
Settings 271
Telephone* 265
Trip 260
Vehicle status message memory 270
Coolant 518
Adding 518
Anticorrosion/antifreeze
mixing ratio and quantity 689
Checking level 518
Messages in display 609
Temperature 508
Temperature gauge 31, 403
Coolant level
Checking 518
Corner-illuminating lamps 368
Courtesy lighting 371