466 Controls in detail
Power tilt/sliding sunroof
Opening and closing power tilt/sliding
sunroof
Warning!G
When closing the tilt/sliding sunroof, make
sure that there is no danger of anyone being
harmed by the closing procedure.
If the tilt/sliding sunroof encounters an ob-
struction that blocks its path in a circum-
stance where you are closing the tilt/sliding
sunroof by moving the tilt/sliding sunroof
switch past the resistance point, or by
pressing and holding button‹on the
SmartKey, by pressing and holding the sen-
sor surface (vehicles with KEYLESS-GO*) on
the outside door handle, the automatic re-
versal function will not operate.
The opening/closing procedure of the
tilt/sliding sunroof can be immediately halt-
ed by releasing the switch or, if the switch
was moved past the resistance point and re-
leased, by moving the switch in any direc-
tion.
The tilt/sliding sunroof is made out of glass.
In the event of an accident, the glass may
shatter. This may result in an opening in the
roof.
In a vehicle rollover, occupants not wearing
their seat belts or not wearing them properly
may be thrown out of the opening. Such an
opening also presents a potential for injury
for occupants wearing their seat belts
properly as entire body parts or portions of
them may protrude from the passenger
compartment.
When leaving the vehicle, always remove the
SmartKey or SmartKey with KEYLESS-GO*
from the starter switch, take it with you, and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. A child’s unsupervised ac-
cess to a vehicle could result in an accident
and/or serious personal injury.
!To avoid damaging the seals, do not trans-
port any objects with sharp edges which can
stick out of the tilt/sliding sunroof.Do not open the tilt/sliding sunroof if there is
snow or ice on the roof, as this could result in
malfunctions.
The tilt/sliding sunroof can be opened or closed
manually should an electrical malfunction occur
(
page 638).
!Please keep in mind that weather conditions
can sometimes change rapidly. Make sure to
close the tilt/sliding sunroof when leaving the
vehicle. If water enters the vehicle interior, vehi-
cle electronics could be damaged which is not
covered by the Mercedes-Benz Limited
Warranty.
iWhen the tilt/sliding sunroof is open, reso-
nance noises may result in addition to the usual
wind noises. They are caused by minimal pres-
sure changes in the passenger compartment. To
reduce or eliminate these noises, change the po-
sition of the tilt/sliding sunroof or open a side
window slightly.
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467 Controls in detail
Power tilt/sliding sunroof
1Push back to slide sunroof open
2Push forward to slide sunroof closed
3Push up to raise sunroof at rear
4Pull down to lower sunroof at rear
With the sunroof closed or tilted open, a
screen can be slid into the roof opening to
help provide shade. When sliding the sun-
roof open, the screen will also retract.
Switch on the ignition (page 336).
To open, close, raise or lower, move the
switch to resistance point in the re-
quired direction1to4 until the
tilt/sliding sunroof has reached the de-
sired position.
Express-operation: To open, close,
raise or lower, move the switch past
the resistance point in the required
direction1to4 and release.
The tilt/sliding sunroof opens or closes
completely.
Stopping during Express-opening/
closing: Move the switch in any direc-
tion.
iYou can also open or close the tilt/sliding
sunroof using the SmartKey, see “Summer open-
ing feature” (
page 376) and “Convenience
closing feature” (
page 376). Depending on
current position, the tilt/sliding sunroof may
also open or close when the air recirculation
button, (
page 453) is pressed and held
for 2 seconds.
iIf PRE-SAFE® has been activated, the
tilt/sliding sunroof closes automatically until
only a small gap remains.
iWith the SmartKey in starter switch
position0 or removed from the starter switch,
the tilt/sliding sunroof can be operated
until you open the driver’s or passenger door
for up to approximately 5 minutes
iIf the movement of the tilt/sliding sunroof is
blocked during the closing procedure, the sun-
roof will stop and reopen slightly.
ProCarManuals.com
483 Controls in detail
Useful features
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated.
If a malfunction is detected, the indicator
lamps in the SOS button, the Roadside As-
sistance button• and the Information
button¡ stay on longer than
10 seconds or do not come on. The mes-
sage “Tele Aid not activated” or “Tele Aid
inoperative” appears in the multifunction
display.Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. For instructions on initiating an
emergency call manually (page 485).
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message:
“Connecting call” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
and the audio system is muted. When the
connection is established, the message:
“Call connected” appears in the multi-
function display
“Emergency Call Activated” appears in
the COMAND display
iThe SOS button is located above the interior
rear view mirror (
page 485).
The Roadside Assistance button• and the
Information button¡ are located below the
center armrest cover (
page 485).
Warning!G
If the indicator lamps in the SOS button, in
the Roadside Assistance button•
and/or in the Information button¡ do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message
“Tele Aid not activated” or “Tele Aid inopera-
tive” is displayed in the multifunction display
after the system self-check, a malfunction in
the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
ProCarManuals.com
489 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
or
Contact the Tele Aid web page via In-
ternet using the ID and password sent
to you shortly after the completion of
your acquaintance call.
Then return to your vehicle and pull the
trunk lid handle for a minimum of
20 seconds until the SOS button be-
gins to flash.
The message: “Call connecting” ap-
pears in the multifunction display and
the SOS button is flashing.
The Response Center will then unlock
your vehicle with the remote door un-
locking feature.Remote door lock
If you have forgotten to lock your vehicle
and are no longer near it, you can have it
locked remotely through the Response
Center.
The vehicle can be remotely locked within
4 days after the ignition has been switched
off.
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
When you are inside your vehicle the next
time and switch on the ignition, the mes-
sage “Tele Aid Doors locked by remote con-
trol” will appear on the multifunction
display.
iYou can exit Roadside Assistance and/ or
the information display during an active connec-
tion and call up the COMAND application last se-
lected. To do so, select “Back”. Meanwhile,
mute remains active (
page 81).
iThe remote door unlock feature is available
if the relevant mobile phone network is available
and data connection is possible.
The SOS button will flash and the message: “Call
connecting” appears in the multifunction display
to indicate receipt of the door unlock command.
Once the vehicle is unlocked, a Response Center
specialist might attempt to establish voice con-
tact with the vehicle occupants.
If the trunk lid handle was pulled for more than
20 seconds before door unlock authorization
was received by the Response Center, you must
wait 15 minutes before pulling the trunk lid han-
dle again.
iThe remote door lock feature is available if
the relevant mobile phone network is available
and data connection is possible.
ProCarManuals.com
509 Operation
At the gas station
At the gas station
RefuelingThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking and unlocking the vehicle
with the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks and un-
locks the fuel filler flap.
1To open fuel filler flap
2To insert fuel filler cap
3HolderTurn off the engine (page 387).
Shift the automatic transmission to P
(
page 389).
Remove the SmartKey from the starter
switch.
Vehicles with SmartKey with
KEYLESS-GO*:
Turn off the engine by pressing the
KEYLESS-GO* button once
(
page 388).
Open the driver’s door (this puts
the starter switch in position0,
same as with the SmartKey re-
moved from the starter switch). The
driver’s door then can be closed
again.
Open the fuel filler flap by pushing at
the point indicated by arrow 1.
The fuel filler flap springs open.
Turn the fuel cap counterclockwise and
hold on to it until possible pressure is
released.
Warning!G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious per-
sonal injury.
Never allow sparks, flame or smoking mate-
rials near gasoline!
Turn off the engine before refueling.
Whenever you are around gasoline, avoid in-
haling fumes and skin or clothing contact,
extinguish all smoking materials.
Direct skin contact with fuels and the inha-
lation of fuel vapors are damaging to your
health.
iIn case that the central locking system does
not release the fuel filler flap, or the opening
mechanism is clamping, notify Roadside
Assistance or an authorized Mercedes-Benz
Center.
ProCarManuals.com
554 Operation
Vehicle care
Cleaning and care of vehicle
Regular and proper care will help to main-
tain the value of your vehicle. The best way
to protect your vehicle from harmful envi-
ronmental influences is to wash it and use
protective treatments regularly.
While in operation, even while parked, your
vehicle is subjected to varying external in-
fluences which, if gone unchecked, can
attack the paintwork as well as the vehicle
underbody and cause lasting damage.Such damage is caused not only by
extreme and varying climatic conditions,
but also by:
Air pollution
Road salt
Tar
Gravel and stone chipping
To avoid paint damage, you should imme-
diately remove:
Grease and oil
Fuel
Coolant
Brake fluid
Bird droppings
Insects
Tree resins, etc.
Frequent washing reduces and/or elimi-
nates the aggressiveness and potency of
the above adverse influences.More frequent washings are necessary to
deal with unfavorable conditions:
near the ocean
in industrial areas (smoke, exhaust
emissions)
during winter operation
You should check your vehicle from time to
time for stone chipping or other damage.
Any damage should be repaired as soon as
possible to prevent corrosion.
In doing so, do not neglect the underbody
of the vehicle. A prerequisite for a
thorough check is a washing of the
underbody followed by a thorough
inspection. Damaged areas need to be
re-undercoated.
Your vehicle has been treated at the facto-
ry with a wax-base rustproofing in the body
cavities which will last for the lifetime of
the vehicle. Post-production treatment is
neither necessary nor recommended by
Mercedes-Benz because of the possibility
Warning!G
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the partic-
ular container. Always open your vehicle’s
doors or windows when cleaning the inside.
Never use fluids or solvents that are not de-
signed for cleaning your vehicle.
Always lock away cleaning products and
keep them out of reach of children.
ProCarManuals.com
555 Operation
Vehicle care
of incompatibility between materials used
in the production process and others ap-
plied later.
We have selected car-care products and
compiled recommendations which are
specially matched to our vehicles and
which always reflect the latest technology.
You can obtain Mercedes-Benz approved
car-care products at an authorized
Mercedes-Benz Center.
Scratches, corrosive deposits, corrosion or
damage due to negligent or incorrect care
cannot always be removed or repaired with
the car-care products recommended here.
In such cases it is best to seek aid at an au-
thorized Mercedes-Benz Center.
The following topics deal with the cleaning
and care of your vehicle and give important
“how-to” information as well as references
to Mercedes-Benz approved car-care
products.Power washer
Tar stains
Quickly remove tar stains before they dry
and become more difficult to remove. A tar
remover is recommended.Paintwork, painted body components
Mercedes-Benz approved Paint Care
should be applied when water drops on the
paint surface do not “bead up”. This should
normally be done every 3 to 5 months, de-
pending on the climate and washing deter-
gent used.
Mercedes-Benz approved Paint Cleaner
should be applied if the paint surface
shows signs of embedded dirt (i.e. loss of
gloss).
Do not apply any of these products or wax
if your vehicle is parked in the sun or if the
hood is still hot.
Use the appropriate MB-Touch-Up
Stick for quick and provisional repairs
of minor paint damage (i.e. chips from
stones, vehicle doors, etc.).
!Follow the instructions provided by the pow-
er washer manufacturer on maintaining a dis-
tance between the vehicle and the nozzle of the
power washer.
Never use a round nozzle to power-wash tires.
The intense jet of water can result in damage to
the tire.
Always replace a damaged tire.
Always keep the jet of water moving across the
surface. Do not aim directly at electrical parts,
electrical connectors, seals, or other rubber
parts.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Affixing stickers, magnets, adhesive tape or
similar materials to painted body components
may damage the paintwork.
ProCarManuals.com
556 Operation
Vehicle care
Engine cleaning
Prior to cleaning the engine compartment,
make sure to protect electrical compo-
nents and connectors from contact with
water and cleaning agents.
Corrosion protection, such as
MB Anticorrosion Wax, should be applied
to the engine compartment after every
engine cleaning. Before applying, all
control linkage bushings and joints should
be lubricated. The poly-V-belt and all pul-
leys should be protected from any wax.
Vehicle washing
In the winter, thoroughly remove all traces
of road salt as soon as possible.
When washing the vehicle underbody, do
not forget to clean the inner sides of the
wheels.Hand-wash
Do not use hot water or wash your vehicle
in direct sunlight.
Only use a mild car wash detergent,
such as Mercedes-Benz approved Car
Shampoo.
Thoroughly spray the vehicle with a dif-
fused jet of water.
Direct only a very weak spray towards
the ventilation intake.
Use plenty of water and rinse the
sponge and chamois frequently.
Rinse with clean water and thoroughly
dry with a chamois.
Do not allow cleaning agents to dry on
the finish.Automatic car wash
You can have your car washed in an auto-
matic car wash from the start.
To protect the filter system, switch the
automatic climate control to air recir-
culation mode (
page 458).
If the vehicle is very dirty, prewash it be-
fore running it through the automatic car
wash.
iVehicles with KEYLESS-GO*:
If a door handle is hit by a strong jet of water, and
a SmartKey with KEYLESS-GO* is in close prox-
imity, i.e. within approximately 3 ft (approxi-
mately 1 m), the vehicle could be inadvertently
locked or unlocked.
!Do not use scouring agents on these parts.
Never apply strong force and only use a soft,
non-scratching cloth when cleaning the vehicle.
Do not attempt to wipe the surface with a dry
cloth or sponge.
Otherwise you may scratch or damage the paint.
!Do not clean your vehicle in an automatic
touchless car wash which uses caustic spray.
Otherwise the caustic spray will damage the
paint or ornamental moldings.
!Make sure that the windshield wiper switch
is set to0 (
page 372). Otherwise, e.g. the rain
sensor could activate and cause the wipers to
move unintentionally. This may lead to vehicle
damage.
Due to the width of the vehicle, fold in exterior
rear view mirrors prior to running the vehicle
through an automatic car wash to prevent dam-
age to the mirrors.
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