234 Controls in detail
Loading
Folding the backrest forward
The release handle1 is located in the
trunk.
Pull release handle1.
Fully retract and fold rearward head
restraints (
page 103).
Pull release handle2.
Fold seat cushion3 forward.
Fold backrest4 forward.Returning the backrest to original
position
Fold backrest2 rearward until it
engages.
Fold seat cushion1 rearward until it
locks into position.!Always release the seat cushion and fold it
forward before folding the seat backrests for-
ward. Otherwise, the backrest covering may be
damaged.
235 Controls in detail
Loading
If the backrest is not locked into position,
a red indicator3 will be visible.
Check for secure locking by pushing
and pulling on the backrest.
Loading instructions
The total load weight including vehicle
occupants and luggage/cargo should not
exceed the load limit indicated on the cor-
responding placard located on the driver’s
door B-pillar.
The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Warning!G
If a red indicator is visible with the backrest
up, then the backrest is not properly locked
into position.
Always lock backrest in its upright position
when rear seat bench is occupied, cargo is
being carried in the trunk, or the extended
cargo compartment is not in use. Check for
secure locking by pushing and pulling on the
backrest.
In an accident, during hard braking or sud-
den maneuvers, loose items will be thrown
around inside the vehicle, and cause injury
to vehicle occupants unless the items are
securely fastened in the vehicle.
To help avoid personal injury during a
collision or sudden maneuver, exercise care
when transporting cargo.
iTo prevent unauthorized persons from ac-
cess to the trunk, always lock backrest in its up-
right position.
237 Controls in detail
Useful features
Useful features
Storage compartments Glove box
1Glove box lid release
2Glove box lid
Opening glove box
Pull glove box lid release1.
The glove box lid2 opens downward.
Closing glove box
Push glove box lid2 up to close.1Unlocking
2Locking
Locking glove box
Insert mechanical key (page 361)
into the glove box lock and turn it to
position2.
Unlocking glove box
Turn mechanical key in the glove box
lock to position1.
Warning!G
Do not store any flammable substances in-
side the vehicle or in the trunk. Otherwise
the flammable substances could ignite and
start a fire inside the vehicle.
To help avoid personal injury during a colli-
sion or sudden maneuver, exercise care
when storing objects in the vehicle. Put lug-
gage or cargo in the trunk if possible. Do not
pile luggage or cargo higher than the seat
backs. Do not place anything on the shelf
below the rear window.
Luggage nets cannot secure hard or heavy
objects.
Keep compartment lids closed. This will help
to prevent stored objects from being thrown
about and injuring vehicle occupants during
an accident.
iAudio system/COMAND* with CD chang-
er*: The CD changer* is located in the glove box.
242 Controls in detail
Useful features
Reinstalling ashtray insert
Push the ashtray insert3 down into
the retainer until it engages.
Push down cover plate1 to close
ashtray.
The cover plate engages.
Rear seat ashtray
1Button
2Ashtray insert
3Cover
Pull at top of cover3.Removing ashtray insert
Push button1 to disengage ashtray
insert2 and remove it.
Reinstalling ashtray insert
Push the ashtray insert2 down into
the retainer until it engages.
Push at top of cover3 to close
ashtray.
Cigarette lighter
Switch on the ignition (page 32).
Warning!G
Never touch the heating element or sides of
the lighter; they are extremely hot. Hold the
knob only.
Make sure that any children traveling with
you do not injure themselves or start a fire
with the hot cigarette lighter.
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child’s
unsupervised access to a vehicle could
result in an accident and/or serious
personal injury.
247 Controls in detail
Useful features
Tele Aid*
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic Alarm Identification on
D
emand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
roadside assistance
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the audio system or COMAND* System
or on the multifunction steering wheel. To
raise, turn the rotary volume control on au-
dio system or COMAND* System clock-
wise or press buttonæ on the
multifunction steering wheel. To lower,
turn the rotary volume control on audio system or COMAND* System control
counterclockwise or press buttonç on
the multifunction steering wheel.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!The initial activation of the Tele Aid system
may only be performed by completing the sub-
scriber agreement and placing an acquaintance
call using the ¡button. Failure to complete
either of these steps will result in a system that
is not activated.
If you have any questions regarding activation,
please call the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located in the overhead
control panel (
page 249).
The Roadside Assistance button• and the
Information button¡ are located in the arm-
rest storage compartment (
page 238).
!The Tele Aid system utilizes the cellular net-
work for communication and the GPS (
Global Po-
sitioning
System) satellites for vehicle location.
If either of these signals are unavailable, the
Tele Aid system may not function and if this oc-
curs, assistance must be summoned by other
means.
252 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
trunk recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Connecting call
appears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
If the indicator lamp in the Information
button¡ is flashing continuously and there
was no voice connection to the Response Center
established, then the Tele Aid system could not
initiate an Information call (e.g. the relevant cel-
lular phone network is not available). The mes-
sage
Call failed appears in the multifunction
display.
Information calls can be terminated using
thet button on the multifunction steering
wheel or the END Button on the audio system or
COMAND* System.
!If the indicator lamps do not start flashing
after pressing one of the buttons or remain illu-
minated (in red) at any time, the Tele Aid system
has detected a malfunction or the service is not
currently active, and may not initiate a call. Visit
your authorized Mercedes-Benz Center and have
the system checked or contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon as possi-
ble.
iThe indicator lamp in the respective button
flashes until the call is concluded. Emergency
calls can only be terminated by a Response Cen-
ter or Customer Assistance Center representa-
tive, whereas Roadside Assistance and
Information calls can also be terminated by
pressing buttont on the multifunction steer-
ing wheel or using the END button on the audio
system or COMAND* System.
!If the indicator lamp continues to flash or
the system does not reset, contact the Response
Center at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or Mercedes-Benz
Customer Assistance at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or Customer Ser-
vice at 1-800-387-0100 in Canada.
253 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener*
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
iThe remote door unlock feature is available
if the relevant cellular phone network is avail-
able.
The SOS button will flash and the message
Connecting call will appear in the multifunc-
tion display to indicate receipt of the door unlock
command.
Once the vehicle is unlocked, a Response Center
specialist may attempt to establish voice contact
with the vehicle occupants.
If the tailgate recessed handle was pulled for
more than 20 seconds before door unlock autho-
rization was received by the Response Center,
you must wait 15 minutes before pulling the tail-
gate recessed handle again.
iWhen the anti-theft alarm* stays on for
more than 30 seconds, a call is initiated auto-
matically to the Response Center. See
“Anti-theft alarm system*” (
page 89).
264 Operation
Driving instructions
ParkingTires
Treadwear indicators (TWI) are required by
law. These indicators are located in six
places on the tread circumference and
become visible at a tread depth of
approximately
1/16in (1.6 mm), at which
point the tire is considered worn and
should be replaced.
Warning!G
Do not park this vehicle in areas where
combustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury, or
damage to the vehicle or the vehicle
drivetrain, as a result of vehicle movement,
always do the following before turning off
the engine and leaving the vehicle:
Keep right foot on brake pedal.
Manual transmission: Move the gear-
shift lever to neutral position (no gear
selected).
Firmly depress parking brake pedal.
Manual transmission: Move the gear-
shift lever into first or reverse gear.
Automatic transmission*: Move the
gear selector lever to positionP.
Slowly release brake pedal.
When parked on an incline, always turn
the front wheels towards the road curb.
Turn the SmartKey in the starter switch
to position0 and remove.
Take the SmartKey with you and lock
the vehicle when leaving.
Warning!G
If you feel a sudden significant vibration or
ride disturbance, or you suspect that possi-
ble damage to your vehicle has occurred,
you should turn on the hazard warning flash-
ers, carefully slow down, and drive with cau-
tion to an area which is a safe distance from
the road.
Inspect the tires and the vehicle underbody
for possible damage. If the vehicle or tires
appear unsafe, have the vehicle towed to
the nearest Mercedes-Benz Center or tire
dealer for repairs.