Page 257 of 320

WRECKER TOWING
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
It is recommended that your vehicle be towed with a wheel lift and
dollies or flatbed equipment. Do not tow with a slingbelt. Ford Motor
Company has not approved a slingbelt towing procedure.
On FWD vehicles, if your vehicle is to be towed from the front, ensure
proper wheel lift equipment is used to raise the front wheels off the
ground. The rear wheels can be left on the ground when towed in this
fashion.
If your vehicle is to be towed from the rear using wheel lift equipment, it
is recommended that the front wheels (drive wheels) be placed on a
dolly to prevent damage to the automatic transaxle.
On AWD vehicles, it isrequiredthat your vehicle be towed with a wheel
lift and dollies or flatbed equipment with all the wheels off the ground to
prevent damage to the automatic transaxle, AWD system or vehicle.
2007 MKX(mkx)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
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If the vehicle is towed by other means or incorrectly, vehicle
damage may occur.
In case of a roadside emergency with a disabled vehicle (without access
to wheel dollies, car hauling trailer, or flatbed transport vehicle) your
vehicle (regardless of transmission powertrain configuration) can be flat
towed (all wheels on the ground) under the following conditions:
•Place the transmission in N (Neutral).
•Maximum distance is 50 miles (80 km).
•Maximum speed is not to exceed 35 mph (56 km/h).
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
2007 MKX(mkx)
Owners Guide (post-2002-fmt)
USA(fus)
Roadside Emergencies
258
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authorized dealer to resolve a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada participates in an impartial
third party mediation/arbitration program administered by the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).
The CAMVAP program is a straight-forward and relatively speedy
alternative to resolve a disagreement when all other efforts to produce a
settlement have failed. This procedure is without cost to you and is
designed to eliminate the need for lengthy and expensive legal
proceedings.
In the CAMVAP program, impartial third-party arbitrators conduct
hearings at mutually convenient times and places in an informal
environment. These impartial arbitrators review the positions of the
parties, make decisions and, when appropriate, render awards to resolve
disputes. CAMVAP decisions are fast, fair, and final as the arbitrator’s
award is binding both to you and Ford of Canada.
CAMVAP services are available in all territories and provinces. For more
information, without charge or obligation, call your CAMVAP Provincial
Administrator directly at 1-800-207-0685.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing Ford Extended Service Plan (Ford ESP) coverage. It provides
the following:
•Benefits during the warranty period depending on the plan you
purchase (such as: reimbursement for rentals; coverage for certain
maintenance and wear items).
•Protection against covered repair costs after your Bumper-to-Bumper
Warranty expires.
You may purchase Ford ESP from any participating authorized dealer.
There are several plans available in various time, distance and deductible
combinations which can be tailored to fit your own driving needs. Ford
ESP also offers reimbursement benefits for towing and rental coverage.
When you buy Ford ESP, you receive Peace-of-Mind protection
throughout the United States and Canada, provided by a network of
more than 4,600 participating authorized dealers.
If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
2007 MKX(mkx)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
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alignment ................................192
care ..........................................188
changing ..........................245, 248
checking the pressure ............188
inflating ...................................185
label .........................................197
replacing ..................................189
rotating ....................................192
safety practices .......................191
sidewall information ...............193
snow tires and chains ............202
spare tire .........................245, 248
terminology .............................185
tire grades ...............................184
treadwear ........................184, 188
Towing .......................................208
recreational towing .................212
trailer towing ..........................208
wrecker ....................................257
Transaxle
fluid, checking and adding
(automatic) .............................300
Transmission .............................223
brake-shift interlock (BSI) ....223
fluid, refill capacities ..............304lubricant specifications ..........304
Trunk .........................................117
Turn signal ..................................67
V
Vehicle Identification Number
(VIN) ..........................................308
Vehicle loading ..........................202
Ventilating your vehicle ...........217
W
Warning lights (see Lights) .......10
Washer fluid ..............................276
Water, Driving through .............234
Windows ....................................116
power .........................................79
rear wiper/washer .....................76
Windshield washer fluid and
wipers ..........................................75
checking and adding fluid .....276
replacing wiper blades ...276–277
Wrecker towing .........................257
2007 MKX(mkx)
Owners Guide (post-2002-fmt)
USA(fus)
Index
317
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