Page 441 of 540
5
When trouble arises
421
5-1. Essential information
Towing eyelet
■Emergency towing procedureRelease the parking brake.
Put the shift lever in “N”.
The power switch must be in the “ACC” mode (hybrid system off) or the
“IG-ON” mode (hybrid system on).
CAUTION
■Caution while towing
●Use extreme caution when towing the vehicle.
Avoid sudden starts or erratic driving maneuvers which place excessive stress on
the emergency towing eyelet and the cable or chain.
●If the hybrid system is not running, the power assist for the brakes and steering
will not function, making steeri ng and braking more difficult.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
This may cause serious dama ge to the transmission.
STEP1
STEP2
STEP3
Page 442 of 540
422
5-1. Essential information
Installing towing eyelet
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a
rag between the screwdriver and
the vehicle body, as shown in the
illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
secur
ely using a wheel nut wrench.
STEP1
STEP2
STEP3
■Location of the emergency towing eyelet
P.
4 5 6
Page 443 of 540
5
When trouble arises
423
5-1. Essential information
Towing with a sling-type truck
CAUTION
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet ma y come loose during towing. This may lead
to accidents that cause serious injury or even death.
NOTICE
■To prevent body damage
Do not tow with a sling type truck, either from the front or rear.
Page 444 of 540
424
5-1. Essential information
Towing with a wheel lift-type truck
From frontUse a towing dolly under the rear
wheels.
When not using a towing dolly, turn
the power switch to “ACC” mode
and shift the shift lever to “N”.
NOTICE
■To prevent causing serious damage to the transmission
Never tow this vehicle from the front with the rear wheels on the ground.
Page 445 of 540
5
When trouble arises
425
5-1. Essential information
From rearSwitch to “ACC” mode so that the
steering wheel is unlock
ed.
NOTICE
■To prevent damaging the vehicle
●Do not tow the vehicle with the power switch “OFF”.
The steering lock mechanism is not strong enough to hold the front wheel
straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Wi thout adequate clearance, the vehicle
could be damaged while being towed.
Page 446 of 540
426
5-1. Essential information
Using a flat bed truck
If your Lexus is transported by a
flat bed truck, it should be tied
down at the locations shown in the
illustration.
If you use chains or cables to tie
do
wn your vehicle, the angles
shaded in black must be 45 .
Do not overly tighten the tie downs
or the v
ehicle may be damaged.
Page 447 of 540
5
When trouble arises
427
5-1. Essential information
If you think something is wrong
If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■ Visible symptoms
●Fluid leaks under the v
ehicle
(Water dripping from the air conditioning after use is normal.)
● Flat
-looking tires or uneven tire wear
●Engine coolant temper atur
e gauge needle continually points
higher than normal
■ A
udible symptoms
●Changes in e
xhaust sound
● Ex
cessive tire squeal when cornering
●Str
ange noises related to the suspension system
●P
inging or other noises related to the hybrid system
■ Oper
ational symptoms
●Engine mis
sing, stumbling or running rough
●A
ppreciable loss of power
●V
ehicle pulls heavily to one side when braking
●V
ehicle pulls heavily to one side when driving on a level road
● L
oss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor
Page 448 of 540

428
5-1. Essential information
Event data recorder
In a crash or a near car crash event
The EDR may record some or all of the following information.
●Gasoline engine speed
● Whether the br
ake pedal was applied or not
● V
ehicle speed
●T
o what extent the accelerator pedal was depressed
●P
osition of the transmission shift lever
●Whether the driv
er and front passenger wore seat belts or not
● D
river's seat position
●SRS airbag deplo
yment data
● SRS airbag s
ystem diagnostic data
Your Lexus’ Electronic Control Un it (ECU) may contain another EDR.
Ther
e are a variety of driving situation s which include activating the vehi -
cle stability control (VSC) under whic h the V
SC EDR will record certain
information. The VSC EDR may record so me or all of the following infor-
mation:
● Behavior of the v
ehicle
● Steering wheel angle
●Vehicle speed
Your vehicle has computers that monitor and control certain aspects of
your vehicle. These computers assist in driving and maintaining optimal
vehicle performance.
Besides storing data useful for troublesh ooting, there is a system to record
data in a crash or a near car crash event. This is called an Event Data
Recorder (EDR).