Consumer assistance2 9CONSUMER ASSISTANCE (U.S. ONLY)Roadside Assistance is provided on all new current
model year Kia Vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into use (in-
service date), whichever is earlier, for a period of 60
months or 60,000 miles, whichever is earlier, subject to
the terms, conditions and exclusions set forth in the Kia
Warranty and Consumer Information Guide applicable to
your model year vehicle.
KMA reserves the right to limit or deny services or other
benefits to any owner or driver when, in KMA's judgment,
the claims and/or service requests are excessive in fre-
quency or type of occurrence.Toll Free AssistanceKia's toll-free Consumer Assistance hot line is staffed
from 5:00 AM to 6:00 PM PST, Monday through Friday
and is accessible by dialing 1-800-333-4Kia (4542).
For more information regarding assistance available,
please refer to your Kia Warranty & Consumer
Information Manual.Emergency Roadside AssistanceKia's toll free Roadside Assistance hot line is staffed 24
hours a day, 365 days a year and is accessible by dialing 1-
800-333-4Kia (4542).
Please note that you must provide your Vehicle
Identification Number (VIN) to verify coverage at the time of
your call. The VIN can be found on the dash of your vehi-
cle on the driver’s side, on the door jamb of the driver’s
door, your vehicle’s registration or proof of insurance card.Kia utilizes a network of over 17,000 roadside assistance
providers. Should you accidentally run out of fuel, require a
battery jump, or need help changing a tire, a Kia Roadside
Assistance Representative will dispatch someone to deliv-
er a small quantity of gas, change a flat tire with your inflat-
ed spare, or arrange a battery jump to allow you to proceed
to your destination. We have access to a network of over
10,000 locksmiths to help you should you become locked
out of your Kia.
In the event that mechanical difficulty renders your vehicle
undriveable due to a warranty-related concern, Kia’s
Roadside Assistance Representative will arrange to trans-
port your vehicle to the nearest Kia dealer or to an alterna-
tive service location.
Your vehicle must be accessible to our dispatch transport
vehicle, as determined by our driver, to receive this service.
In the event that Kia does not have a dealer or an alterna-
tive service location available in a particular location, Kia
will work with a reputable local service facility to ensure that
you receive prompt service. Warranty repairs are performed
at no cost.
✽ ✽
NOTICERoadside Assistance benefits are not available for any
Kia vehicle that has ever been or should be issued a “sal-
vage” title or similar “branded” title under any state’s
law or has been declared a “total loss” or equivalent by
a financial institution or insurance company.
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