Page 97 of 417

Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
•Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the UConnect™ system
is operational, you may reach the emergency number as
follows:
•Press the ’Phone’ button to begin.
•After theReadyprompt and the following beep, say
Emergencyand the UConnect™ system will instruct
the paired cellular phone to call the emergency num-
ber. This feature is only supported in the USA.
NOTE:The emergency number dialed is based on the
Country where the vehicle is purchased (911 for USA and
Canada and 060 for Mexico). The number dialed may not
be applicable with the available cellular service and area.The UConnect™ system does slightly lower your chances
of successfully making a phone call as to that for the cell
phone directly.
Your phone must be turned on and paired to the UCon-
nect™ system to allow use of this vehicle feature in
emergency situations when the cell phone has network
coverage and stays paired to the UConnect™ system.
Towing Assistance
If you need towing assistance,
•Press the ’Phone’ button to begin.
•After theReadyprompt and the following beep, say
Towing Assistance.
NOTE:The Towing Assistance number dialed is based
on the Country where the vehicle is purchased (1-800-
528-2069 for USA, 1-877-213-4525 for Canada, 55-14-3454
for Mexico city and 1-800-712-3040 for outside Mexico
city in Mexico).
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 97
3
Page 301 of 417
WHAT TO DO IN EMERGENCIES
CONTENTS
Hazard Warning Flashers.................302
If Your Engine Overheats.................303
Jacking And Tire Changing................304
▫Jack Location........................304
▫Spare Tire Stowage....................305
▫Preparations For Jacking................305▫Jacking Instructions....................306
Jump Starting.........................308
Emergency Tow Hooks — If Equipped........311
Towing A Disabled Vehicle................311
▫2WD Models Only....................311
▫4WD Models Only....................312
6
Page 311 of 417

EMERGENCY TOW HOOKS — IF EQUIPPED
If your vehicle is equipped with tow hooks, they are
mounted in the front and the rear.
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle. Tow straps are recommended when tow-
ing the vehicle, chains may cause vehicle damage.
WARNING!
Stand clear of vehicles when pulling with tow
hooks. Tow straps and chains may break, causing
serious injury.
TOWING A DISABLED VEHICLE
2WD Models Only
Provided the transmission is operable, tow only in N
(Neutral) at speeds not exceeding 30 mph (48 km/h), for
distances of not more than 15 miles (24 km). Towing at
more than 30 mph (48 km/h) or for more than 15 miles
(24 km) can cause severe transmission damage. If the
transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km), tow with all four wheelsOFFthe ground.
Acceptable methods are to tow the vehicle on a flatbed or
with one end of the vehicle raised and the other end on
a towing dolly. Removing the driveshaft for towing is not
recommended since this can allow fluid to drain from the
transmission.
WHAT TO DO IN EMERGENCIES 311
6