SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you're having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All
work to be performed may not be covered by the
warranty, discuss additional charges with the service
manager. Keep a maintenance log of your vehicle's
service history. This can often provide a clue to the
current problem.
Prepare A List
Make a written list of your vehicle's problems or the
specific work you want done. If you've had an accident,
or work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items, and you must have your
vehicle by the end of the day, discuss the situation with
the service advisor and list the items in order of priority.
At many dealers you may obtain a rental vehicle at a
minimal daily charge. If you need a rental, it is advisable
to make these arrangements when you call for an ap-
pointment.
IF YOU NEED ASSISTANCE
The manufacturer and its dealers are vitally interested in
your satisfaction. We want you to be happy with our
products and services.
Warranty service must be done by an authorized
Chrysler, Dodge, or Jeep dealer. We strongly recommend
that you take your vehicle to your selling dealer. They
know you and your vehicle best, and are most concerned
that you get prompt and high quality service. The
manufacturer's dealers have the facilities, factory-trained
370 IF YOU NEED CONSUMER ASSISTANCE
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals. (No P.O. Boxes).
²Service Manuals.
These comprehensive service manuals provide the
information that students and professional technicians
need in diagnosing/troubleshooting, problem solving,
maintaining, servicing, and repairing DaimlerChrysler
Corporation vehicles. A complete working knowledge
of the vehicle, system, and/or components is written
in straightforward language with illustrations, dia-
grams, and charts.
²Diagnostic Procedure Manuals.
Filled with diagrams, charts and detailed illustrations,
these practical manuals make it easy for students and
technicians to find and fix problems on computer-
controlled vehicle systems and features. They show
exactly how to find and correct problems the first time,
using step-by-step troubleshooting and driveability
procedures, proven diagnostic tests and a complete list
of all tools and equipment.
²Owner's Manuals.
These manuals have been prepared with the assistance
of service and engineering specialists to acquaint you
with specific Chrysler group vehicles. Included are
starting, operating, emergency and maintenance pro-
cedures as well as specifications, capabilities and
safety tips.
374 IF YOU NEED CONSUMER ASSISTANCE
ABS (Anti-Lock Brake System)............173,245
Adding Engine Coolant (Antifreeze).......... 320
Adding Fuel........................... 274
Adding Washer Fluid..................... 165
Additives, Fuel......................... 272
Adjustable Pedals....................... 126
Air Conditioner Maintenance............... 313
Air Conditioning, Operating Tips............ 228
Air Conditioning Refrigerant............... 314
Air Pressure, Tires....................... 260
Airbag................................ 43
Airbag Deployment....................... 50
Airbag Light.......................52,66,173
Airbag Maintenance....................... 51
Alarm (Security Alarm).................18,174
Alarm System (Security Alarm)............... 18
Alignment and Balance................... 266
Alterations/Modifications, Vehicle............. 9
Antenna, Satellite Radio................... 218Antifreeze (Engine Coolant)..............319,346
Disposal............................ 321
Anti-Lock Brake System (ABS)............131,245
Anti-Lock Warning Light.................. 173
Anti-Theft System.....................18,174
Appearance Care........................ 329
Auto Down Power Windows................ 30
Automatic Dimming Mirror................. 74
Automatic Door Locks..................... 27
Automatic Headlights..................... 115
Automatic Temperature Control (ATC)......... 222
Automatic Transmission.............239,327,328
Adding Fluid......................... 328
Fluid and Filter Changes................. 328
Fluid Change......................... 328
Fluid Level Check...................... 327
Autostick............................. 241
Auxiliary Electrical Outlet (Power Outlet)...... 155
Auxiliary Power Outlet................... 155
378 INDEX
Cellular Phone.......................... 78
Center High Mounted Stop Light............ 345
Chart, Tire Sizing........................ 251
Checks, Safety.........................66,67
Child Restraint......................54,60,62
Child Restraint Tether Anchors.............58,60
Child Safety Locks........................ 28
Clean Air Gasoline....................... 271
Climate Control......................... 222
Clock.............................197,210
Compact Disc (CD) Maintenance............. 221
Compass.............................. 186
Compass Variance....................... 193
Computer, Trip/Travel.................... 186
Console, Overhead....................... 144
Contract, Service........................ 372
Coolant Pressure Cap (Radiator Cap).......... 321
Cooling System......................... 318
Adding Coolant (Antifreeze).............. 320Coolant Capacity...................... 346
Coolant Level......................318,322
Disposal of Used Coolant................ 321
Drain, Flush, and Refill.................. 319
Inspection........................... 322
Points to Remember.................... 322
Pressure Cap......................... 321
Radiator Cap......................... 321
Selection of Coolant (Antifreeze).........319,346
Cruise Control (Speed Control).............. 128
Cruise Light........................... 177
Cup Holder............................ 157
Customer Assistance..................... 370
Data Recorder, Event...................... 52
Daytime Running Lights................... 117
Dealer Service.......................... 304
Defroster, Rear Window................... 165
Defroster, Windshield...................66,226
380 INDEX
Diagnostic System, Onboard................ 301
Dimmer Switch, Headlight................. 119
Dipsticks
Power Steering........................ 314
Disposal
Antifreeze (Engine Coolant)............... 321
Door Locks............................. 26
Door Locks, Automatic.................... 27
Door Opener, Garage..................... 145
Drive Belts............................ 309
DVD Player (Video Entertainment System)...... 214
Electric Remote Mirrors.................... 76
Electrical Outlet, Auxiliary (Power Outlet)...... 155
Electronic Brake Control System............. 131
Electronic Speed Control (Cruise Control)...... 128
Electronic Stability Program (ESP)............ 134
Electronic Throttle Control Warning Light...... 178
Electronic Vehicle Information Center (EVIC) . 176,179Emergency, In Case of
Freeing Vehicle When Stuck............... 241
Hazard Warning Flasher................. 292
Jump Starting......................... 293
Emission Control System Maintenance......302,350
Engine
Air Cleaner.......................... 310
Air Cleaner Filter...................... 310
Break-In Recommendations................ 64
Checking Oil Level..................... 305
Compartment......................... 300
Compartment Identification............... 300
Coolant (Antifreeze).................... 318
Cooling............................. 318
Exhaust Gas Caution..................65,273
Fails to Start.......................... 235
Flooded, Starting...................... 235
Fuel Requirements..................270,346
Oil ..............................305,346
INDEX 381
10
LowTire ............................ 175
Malfunction Indicator (Check Engine)........ 172
Map Reading......................... 120
Oil Pressure.......................... 174
Passing............................. 119
Reading..........................120,145
Rear Servicing........................ 344
Rear Tail............................ 344
Seat Belt Reminder..................... 177
Security Alarm (Theft Alarm).............. 174
Service.............................. 341
Service Engine Soon (Malfunction Indicator) . . . 172
Side Marker.......................... 344
SmartBeams.......................... 116
Tire Pressure Monitoring (TPMS)........... 175
Traction Control....................136,174
Turn Signal.................. 114,118,342,344
Vanity Mirror.......................... 77
Voltage............................. 178Load Floor, Cargo....................... 163
Loading Vehicle
Tires ............................... 254
Locks................................. 26
Automatic Door........................ 27
Child Protection........................ 28
Door................................ 26
Power Door........................... 26
Lower Anchors and Tether for CHildren
(LATCH)............................58,60
Lubrication, Body....................... 316
Lumbar Support........................ 102
Maintenance Free Battery.................. 312
Maintenance Procedures................... 305
Maintenance Schedule.................... 350
Schedule ªAº......................... 363
Schedule ªBº......................... 353
Maintenance Schedules.................... 350
386 INDEX
Radio, Navigation....................... 209
Radio Operation......................195,221
Radio, Satellite.......................210,216
Radio (Sound Systems).................... 195
Rain Sensitive Wiper System................ 123
Rear Camera........................... 143
Rear Cup Holder........................ 157
Rear Park Assist System................... 137
Rear Seat, Folding....................... 105
Rear Window Defroster................... 165
Rear Window Features.................... 164
Rear Wiper/Washer...................... 164
Reclining Front Seats..................... 101
Recorder, Event Data...................... 52
Recreational Towing...................... 289
Refrigerant............................ 314
Reminder, Lights On..................... 118
Remote Keyless Entry (RKE)................. 19
Remote Sound System (Radio) Controls........ 219Remote Starting System.................... 24
Replacement Bulbs....................... 340
Replacement Tires....................... 265
Reporting Safety Defects................... 373
Restraints, Child......................... 54
Restraints, Occupant...................... 34
Retractable Cargo Area Cover............... 159
Rocking Vehicle When Stuck................ 241
Rotation, Tires.......................... 266
Safety Checks Inside Vehicle................. 66
Safety Checks Outside Vehicle............... 67
Safety Defects, Reporting.................. 373
Safety Information, Tire................... 250
Safety Tips............................. 65
Satellite Radio.......................210,216
Satellite Radio Antenna................... 218
Schedule, Maintenance.................... 350
Seat Belt Maintenance..................... 66
INDEX 389
10
Seat Belts.............................. 35
Adjustable Upper Shoulder Anchorage........ 40
And Pregnant Women................... 42
Child Restraint.......................54,62
Extender............................. 42
Front Seat............................ 35
Inspection............................ 66
Maintenance........................66,333
Pretensioners.......................... 41
Reminder............................ 177
Shoulder Belt Anchorage.................. 40
Seats................................. 100
Adjustment.......................... 100
Cleaning............................ 331
Easy Entry........................... 111
Head Restraints....................... 103
Heated............................. 103
Lumbar Support....................... 102
Memory............................. 107Power...........................102,103
Rear Folding......................... 105
Reclining............................ 101
Security Alarm (Theft Alarm).............18,174
Selection of Coolant (Antifreeze)............. 319
Selection of Oil......................... 307
Sentry Key (Immobilizer)................... 15
Sentry Key Programming................... 17
Sentry Key Replacement................... 17
Service Assistance....................... 370
Service Contract......................... 372
Service Engine Soon Light (Malfunction Indicator) . 172
Service Manuals........................ 374
Setting the Clock.....................197,210
Shifting............................... 238
Automatic Transmission................. 238
Shoulder Belts........................... 35
Signals, Turn................... 118,172,342,344
SmartBeams........................... 116
390 INDEX