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If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your lease
carefully, as you may be charged at the end of
your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it by a
police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 644for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
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Gather the important information you will need
from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identi cation
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Cigarette Lighter.......................................... 229
Cleaning
Aluminum or Chrome-Plated Wheels........ 594
Exterior Lamps/Lenses............................. 593
Fabric/Carpet........................................... 590
Finish Care.............................................. 593
Inside of Your Vehicle.............................. 589
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 591
Leather.................................................... 591
Tires........................................................ 595
Underbody Maintenance........................... 596
Washing Your Vehicle.............................. 592
Weatherstrips........................................... 592
Windshield and Wiper Blades................... 594
Climate Control System............................... 230
Dual......................................................... 231
Dual Automatic......................................... 235
Outlet Adjustment..................................... 243
Clutch, Hydraulic......................................... 501
Collision Damage Repair............................. 651
Comfort Guides, Rear Safety Belt................. 41
Compass............................................176, 180
Content Theft-Deterrent............................... 131
Control of a Vehicle..................................... 360Coolant
Engine Temperature Gage........................ 256
Heater, Engine......................................... 139
Surge Tank Pressure Cap........................ 505
Cooling System........................................... 508
Cruise Control............................................. 217
Cruise Control Light.................................... 263
Cupholder(s)................................................ 202
Customer Assistance Information
Courtesy Transportation........................... 647
Customer Assistance for Text
Telephone (TTY) Users ......................... 642
Customer Assistance Offices.................... 642
Customer Satisfaction Procedure.............. 638
GM Mobility Reimbursement Program...... 643
Reporting Safety Defects to General
Motors.................................................. 656
Reporting Safety Defects to the
Canadian Government.......................... 656
Reporting Safety Defects to the
United States Government.................... 656
Roadside Assistance Program.................. 644
Service Publications Ordering
Information........................................... 657
662