Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Winch-out
assistance when the vehicle is mired in sand,
mud, or snow.
Flat Tire Change:Installation of your spare tire
in good condition will be covered at no charge.
The customer is responsible for the repair or
replacement of the tire if not covered by a
warrantable failure.
Jump Start:No-start occurrences which
require a battery jump start will be covered at
no charge.
Dealer Locator Service:Information on the
dealer nearest your location.
Trip Routing:Your Roadside Assistance
Representative can provide you with speci c
information regarding this feature.
Trip Interruption Expense Bene ts:Your
Roadside Assistance Representative can
provide you with speci c information regarding
this feature.
Additional Services for Canadian
Customers
Trip Routing Service:Upon Request,
Roadside Assistance will send you detailed,
computer-personalized maps, highlighting your
choice of either the most direct route or the
most scenic route to your destination,
anywhere in North America, along with any
helpful travel information we may have
pertaining to your trip. To request this service,
please call us toll-free at 1-800-268-6800.
We’ll make every attempt to send your
personalized trip routing as quickly as
possible, but it’s best to allow three weeks
before your planned departure date. Trip
routing requests will be limited to six per
calendar year.
533
GMC and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. GMC and General Motors of Canada
reserve the right to make any changes or
discontinue the Roadside Assistance program at
any time without noti cation.
Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
535
If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your lease
carefully, as you may be charged at the end of
your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it
by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 532for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
541
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts.Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with
Genuine GM parts, even if your insurance
coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
543
Rear Seat Entertainment System................. 280
Rear Seat Operation..................................... 18
Rear Seat Passengers, Safety Belts.............. 35
Rear Windshield Washer/Wiper.................... 174
Rearview Mirror, Automatic Dimming with
Compass................................................. 138
Rearview Mirror, Automatic Dimming with
Compass and Temperature Display.......... 140
Rearview Mirror, Automatic Dimming with
OnStar
®and Compass............................. 134
Rearview Mirror, Automatic Dimming with
OnStar
®, Compass and Temperature
Display..................................................... 136
Rearview Mirror with OnStar
®...................... 133
Rearview Mirrors......................................... 133
Reclining Seatbacks...................................... 14
Recommended Fluids and Lubricants.......... 517
Recreational Vehicle Towing........................ 355
Reduced Engine Power Light...................... 215
Remote Keyless Entry (RKE) System............ 97
Remote Keyless Entry (RKE) System,
Operation................................................... 98
Removing the Flat Tire and Installing the
Spare Tire................................................ 469
Removing the Spare Tire and Tools............ 466
Replacement Bulbs..................................... 435Reporting Safety Defects
Canadian Government............................. 544
General Motors........................................ 544
United States Government....................... 544
Restraint System Check
Checking the Restraint Systems................. 90
Replacing Restraint System Parts
After a Crash......................................... 91
Retained Accessory Power (RAP)................ 114
Right Front Passenger Position, Safety
Belts.......................................................... 35
Roadside
Assistance Program................................. 532
Rocking Your Vehicle to Get it Out.............. 348
Routing, Engine Drive Belt.......................... 520
Running the Engine While Parked............... 132
S
Safety Belt
Passenger Reminder Light....................... 200
Pretensioners............................................. 41
Reminder Light........................................ 200
Safety Belts
Care of.................................................... 485
Driver Position........................................... 26
How to Wear Safety Belts Properly............ 26
558
Towing
Recreational Vehicle................................. 355
Towing a Trailer....................................... 362
Your Vehicle............................................. 354
Traction
StabiliTrak
®System................................. 309
Transmission
Fluid, Automatic....................................... 401
Transmission Operation, Automatic.............. 118
Trip Odometer............................................. 199
Turn and Lane-Change Signals................... 172
Turn Signal/Multifunction Lever.................... 171
U
Understanding Radio Reception................... 298
Uniform Tire Quality Grading....................... 458
Universal Home Remote System........149, 150
Operation........................................151, 156
V
Vehicle
Control..................................................... 306
Damage Warnings....................................... 5
Loading.................................................... 349
Symbols...................................................... 5
Vehicle Customization, DIC......................... 229
Vehicle Data Collection and Event Data
Recorders................................................ 538
Vehicle Identi cation
Number (VIN).......................................... 491
Service Parts Identi cation Label.............. 491
Ventilation Adjustment.................................. 194
Visors.......................................................... 109
Voltmeter Gage........................................... 205
561