
THE BETTER BUSINESS BUREAU (BBB) AUTO LINE PROGRAM
(U.S. ONLY)
Your satisfaction is important to Ford Motor Company and to your dealer.
Experience has shown that our customers have been very successful in
achieving satisfaction by following the three-step procedure outlined on
the front page of the Warranty Guide. However, if your warranty concern
has not been resolved using the three-step procedure, you may be
eligible to participate in the BBB AUTO LINE program.
The BBB AUTO LINE program consists of two parts – mediation and
arbitration. Initially, the BBB will try to resolve your question or concern
through mediation. Mediation is a process through which a
representative of the BBB will contact the parties and explore options
for settlement of your claim. If mediation is not successful, customers
with eligible claims may participate in the BBB AUTO LINE arbitration
process. An arbitration hearing will be scheduled so that you can present
your case in an informal setting before an impartial person. The
arbitrator will consider the testimony provided and make a decision after
the hearing. You are not bound by the decision but may choose to accept
it. If you choose to accept the BBB AUTO LINE decision then Ford must
abide by the accepted decision as well. If the arbitrator has decided in
your favor and you accept the decision, the BBB AUTO LINE program
will contact you to ensure that Ford has complied with the decision in a
timely manner. Disputes submitted to the BBB AUTO LINE program are
usually decided within forty days after you file your claim with the BBB.
To initiate a claim with the BBB AUTO LINE, you will be asked for your
name and address, general information about your new vehicle,
information about your warranty concerns and any steps you have
already taken to try to resolve them. You will than be mailed a Customer
Claim Form for which the customer will need to complete, provide proof
of vehicle ownership, sign and return the Customer Claim Form to the
BBB. Upon receipt, the BBB will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling BBB AUTO LINE at
1–800–955–5100, or writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203–1833
Note:Ford Motor Company reserves the right to change eligibility
limitations, modify procedures, or to discontinue this process at any time
without notice and without obligation.
2007 F-150(f12)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
269

If you did not take advantage of the Ford Extended Service Plan at the
time of purchasing your vehicle, you may still be eligible. Since this
information is subject to change, please ask your authorized dealer for
complete details about Ford Extended Service Plan coverage options, or
visit the Ford ESP website at www.ford-esp.com.
GETTING ASSISTANCE OUTSIDE THE U.S. AND CANADA
Before exporting your vehicle to a foreign country, contact the
appropriate foreign embassy or consulate. These officials can inform you
of local vehicle registration regulations and where to find unleaded fuel.
If you cannot find unleaded fuel or can only get fuel with an anti-knock
index lower than is recommended for your vehicle, contact a regional
office or owner relations/customer relationship office.
The use of leaded fuel in your vehicle without proper conversion may
damage the effectiveness of your emission control system and may cause
engine knocking or serious engine damage. Ford Motor Company/Ford of
Canada is not responsible for any damage caused by use of improper
fuel. Using leaded fuel may also result in difficulty importing your vehicle
back into the U.S.
If your vehicle must be serviced while you are traveling or living in
Central America, the Caribbean, or the Middle East, contact the nearest
authorized dealer. If the authorized dealer cannot help you, write or call:
FORD MOTOR COMPANY
FORD EXPORT OPERATIONS
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
FAX: (313) 390-0804
If you are in another foreign country, contact the nearest authorized
dealer. If the authorized dealer employees cannot help you, they can
direct you to the nearest Ford affiliate office.
If you buy your vehicle in North America and then relocate outside of
the U.S. or Canada, register your vehicle identification number (VIN) and
new address with Ford Motor Company Export Operations.
Customers in the U.S. should call 1–800–392–3673.
2007 F-150(f12)
Owners Guide (post-2002-fmt)
USA(fus)
Customer Assistance
271

•Use the same filling rate setting (low — medium — high) each time
the tank is filled.
•Allow no more than three automatic click-offs when filling.
•Always use fuel with the recommended octane rating.
•Use a known quality gasoline, preferably a national brand.
•Use the same side of the same pump and have the vehicle facing the
same direction each time you fill up.
•Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in miles or kilometers).
2. Each time you fill the tank, record the amount of fuel added (in
gallons or liters).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Calculation 1:Divide total miles traveled by total gallons used.
Calculation 2:Multiply liters used by 100, then divide by total
kilometers traveled.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle’s fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Driving style — good driving and fuel economy habits
Give consideration to the lists that follow and you may be able to change
a number of variables and improve your fuel economy.
Habits
•Smooth, moderate operation can yield up to 10% savings in fuel.
•Steady speeds without stopping will usually give the best fuel
economy.
2007 F-150(f12)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
309

TRANSMISSION FLUID
Checking automatic transmission fluid (if equipped)
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, i.e., if the transmission slips or
shifts slowly or if you notice some sign of fluid leakage.
Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is at normal operating
temperature (approximately 20 miles [30 km]). If your vehicle has been
operated for an extended period at high speeds, in city traffic during hot
weather or pulling a trailer, the vehicle should be turned off for about 30
minutes to allow fluid to cool before checking.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal,
start the engine and move the gearshift lever through all of the gear
ranges. Allow sufficient time for each gear to engage.
4. Latch the gearshift lever in P (Park) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If
necessary, refer toIdentifying components in the engine compartment
in this chapter for the location of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube.
7. Remove the dipstick and inspect the fluid level. The fluid should be in
the designated area for normal operating temperature or ambient
temperature.
Low fluid level
Do not drive the vehicle if the fluid
level is at the bottom of the dipstick
and the ambient temperature is
above 50°F (10°C).
Correct fluid level
The transmission fluid should be checked at normal operating
temperature 150°F-170°F (66°C-77°C) on a level surface. The normal
operating temperature can be reached after approximately 20 miles (30
km) of driving.
FoMoCo COLD5L 3P -7A020- CB
2007 F-150(f12)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
316

For 10.25 inch Traction-Lok axles, use 6.5 pints (3.1L) of Motorcraft SAE 75W-140 Synthetic Rear
Axle Lubricant and 8 oz. (236 ml) of Additive Friction Modifier XL–3 or equivalent meeting Ford
Specification EST-M2C118-A.5Your vehicle’s rear axle is filled with a synthetic rear axle lubricant and is considered lubricated
for life. These lubricants do not need to be checked or changed unless a leak is suspected, service
is required or the axle assembly has been submerged in water. The axle lubricant should be
changed any time the rear axle has been submerged in water.6Service refill capacity is determined by filling the transfer case to the bottom of the filler hole
with the vehicle on a level surface.7Approximate dry fill capacity including transmission fluid cooling system, actual refill capacities
will vary based on vehicle application and transmission fluid cooling system (i.e. coolers size,
cooling lines, auxiliary cooler capacities). The amount of transmission fluid and fluid level should
be set by the indication on the dipstick’s normal operating range.8Ensure the correct automatic transmission fluid is used. Transmission fluid requirements are
indicated on the dipstick or on the dipstick handle. Check the container to verify the fluid being
added is of the correct type. Refer to yourscheduled maintenance informationto determine the
correct service interval.
Some transmission fluids may be labeled as dual usage, such as MERCONand MERCONV.
These dual usage fluids are not to be used in an automatic transmission that requires use of the
MERCONtype fluid.
MERCONand MERCONV type fluids are not interchangeable. DO NOT mix MERCON
and MERCONV. Use of a transmission fluid that indicates dual usage (MERCONand
MERCONV) in an automatic transmission application requiring MERCONmay cause
transmission damage. Use of any fluid other than the recommended fluid may cause
transmission damage.
2007 F-150(f12)
Owners Guide (post-2002-fmt)
USA(fus)
Maintenance and Specifications
327

Illuminated visor mirror .............69
Infant seats
(see Safety seats) .....................153
Inspection/maintenance (I/M)
testing ........................................313
Instrument panel
cleaning ...................................277
cluster ........................................12
lighting up panel and
interior .......................................60
J
Jack ............................................252
positioning ...............................252
storage .....................................252
Jump-starting your vehicle ......259
K
Keyless entry system ...............110
autolock ...................................101
keypad .....................................110
locking and unlocking doors ..111
programming entry code .......111
Keys ...................................101, 113
positions of the ignition .........208
L
Lamps
autolamp system .......................58
bulb replacement
specifications chart ..................63
daytime running light ...............59
fog lamps ...................................59
headlamps .................................58
headlamps, flash to pass ..........59
instrument panel, dimming .....60
interior lamps .....................62–63
replacing bulbs ...................64, 67Lane change indicator
(see Turn signal) ........................61
Lights, warning and indicator ....12
anti-lock brakes (ABS) ..........213
Load limits .................................188
Loading instructions .................194
Locks
autolock ...................................101
childproof ................................103
doors ........................................101
Lubricant specifications ...........324
Lug nuts ....................................259
Lumbar support, seats .............117
M
Manual transmission .................223
reverse .....................................225
Message center ...........................89
english/metric button ...............93
system check button ................93
warning messages .....................94
Mirrors .........................................77
automatic dimming rearview
mirror ........................................76
fold away ...................................77
heated ........................................78
programmable memory ..........106
side view mirrors (power) .......77
signal .........................................78
Moon roof ....................................82
Motorcraft parts ........281, 301, 322
N
Navigation system .......................47
O
Octane rating ............................306
2007 F-150(f12)
Owners Guide (post-2002-fmt)
USA(fus)
Index
337