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ROADSIDE ASSISTANCE
Getting roadside assistance
To fully assist you should you have a vehicle concern, Ford Motor
Company offers a complimentary roadside assistance program. This
program is separate from the New Vehicle Limited Warranty. The service
is available:
•24–hours, seven days a week
•for the New Vehicle Limited Warranty period of three years or
36,000 miles (60,000 km), whichever occurs first on Ford and Mercury
vehicles, and four years or 50,000 miles (80,000 km) on Lincoln
vehicles.
Roadside assistance will cover:
•a flat tire change with a good spare (except Ford GT which has a tire
inflation kit)
•battery jump start
•lock-out assistance (key replacement cost is the customer’s
responsibility)
•fuel delivery – Independent Service Contractors, if not prohibited by
state, local or municipal law shall deliver up to 2.0 gallons (7.5L) of
gasoline or 5 gallons (18.9L) of diesel fuel to a disabled vehicle. Fuel
delivery service is limited to two no-charge occurrences within a
12-month period.
•winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
•towing – Ford/Mercury/Lincoln eligible vehicle towed to an authorized
dealer within 35 miles (56.3 km) of the disablement location or to the
nearest authorized dealer. If a member requests to be towed to an
authorized dealer more than 35 miles (56.3 km) from the disablement
location, the member shall be responsible for any mileage costs in
excess of 35 miles (56.3 km).
Trailers shall be covered up to $100 if the disabled eligible vehicle
requires service at the nearest authorized dealer. If the trailer is disabled,
but the towing vehicle is operational, the trailer does not qualify for any
roadside services.
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Fuse/Relay
LocationFuse Amp
RatingPower Distribution Box
Description
42 15A* Redundant brake switch, EVMV,
MAFS, HEGO, EVR, VCT1, VCT2,
CMCV, CMS
43 15A* Coil on plug (4.6L engine only),
Coil tower (4.0L engine only)
44 15A* Injectors
45A — Not used
45B — GCC fan relay
46A — Not used
46B — Not used
47 — Front wiper relay
48 — PCM relay
49 — Fuel pump relay
50A — Fog lamps relay
50B — AC clutch relay
51 — Not used
52 — A/C clutch (diode)
53 — Not used
54 — Trailer battery charger relay
55 — Starter relay
56 — Blower relay
* Mini Fuses ** Cartridge Fuses
CHANGING THE TIRES
If you get a flat tire while driving:
•do not brake heavily.
•gradually decrease the vehicle’s speed.
•hold the steering wheel firmly.
•slowly move to a safe place on the side of the road.
Note:The tire pressure monitoring system (TPMS) indicator light will
illuminate when the spare is in use. To restore the full functionality of
the monitoring system, all road wheels equipped with tire pressure
monitoring sensors must be mounted on the vehicle.
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•Tow a trailer
•Use snow chains on the end of the vehicle with the dissimilar spare
tire
•Use more than one dissimilar spare tire at a time
•Use commercial car washing equipment
•Try to repair the dissimilar spare tire
Use of one of the dissimilar spare tires listed above at any one wheel
location can lead to impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
For vehicles equipped with 4WD, it is not recommended that the vehicle
be operated in 4WD modes with a temporary emergency spare tire. If
4WD operation is necessary, do not operate above speeds of 10 mph
(16 km/h) or for distances above 50 miles (80 km).
3.Full-size dissimilar spare without label on wheel
When driving with the full-size dissimilar spare tire/wheel,do not:
•Exceed 70 mph (113 km/h)
•Use more than one dissimilar spare tire/wheel at a time
•Use commercial car washing equipment
•Use snow chains on the end of the vehicle with the dissimilar spare
tire/wheel
The usage of a full-size dissimilar spare tire/wheel can lead to
impairment of the following:
•Handling, stability and braking performance
•Comfort and noise
•Ground clearance and parking at curbs
•Winter weather driving capability
•Wet weather driving capability
•All-Wheel driving capability (if applicable)
•Load leveling adjustment (if applicable)
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When driving with the full-size dissimilar spare tire/wheel additional
caution should be given to:
•Towing a trailer
•Driving vehicles equipped with a camper body
•Driving vehicles with a load on the cargo rack
Drive cautiously when using a full-size dissimilar spare tire/wheel and
seek service as soon as possible.
Stopping and securing the vehicle
1. If you get a flat tire while driving,
do not apply the brake heavily;
instead, gradually decrease your
speed. Hold the steering wheel
firmly and slowly move to a safe
place on the side of the road.
2. Park on a level surface, activate
the hazard flashers and set the
parking brake.
3. Place gearshift lever in P (Park)
and turn engine OFF.
When one of the rear wheels is off the ground, the transmission
alone will not prevent the vehicle from moving or slipping off the
jack, even if the transmission is in P (Park).
4. Turn off the power running boards (if equipped). Refer toRunning
boardsin theDriver Controlschapter.
Note:Passengers should not remain
in the vehicle when the vehicle is
being jacked.
5. Block the wheel that is diagonally
opposite of the flat tire using the
wheel chock provided with your
vehicle.
Location of the spare tire and tools
Have a flat tire serviced by an authorized dealer in order to prevent
damage to the TPMS sensor, refer toChanging tires with TPMSin the
Tires, Wheels and Loadingchapter. Replace the spare tire with a road
tire as soon as possible.
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The spare tire and tools for your vehicle are stowed in the following
locations:
Tool Location
Spare tire Under the vehicle, just in front of
the rear bumper. The spare tire
winch drive nut is located at the
rear center of the cargo area
under a lid.
Jack, lug nut wrench, jack handle,
wheel chockBehind the rear seat under the
carpeted floor lid in the cargo
floor. The tools are located in a
bag attached to the jack.
Removing the jack and tools
1. Open liftgate and remove the
carpeted floor lid.
2. Turn jack screw eyelet (1)
counterclockwise to release
pressure.
3. Rotate the locking pin (2)
clockwise until loose then pull out
until it stops and remove the jack
and tool bag from the bracket.
4. Remove the chock and jack tools
from the provided bag rotate the
wrench socket out from the handle.
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