TROUBLESHOOTING
PROBLEM
The system is not working
The system says that the Bluetooth®wireless technology is not detected
Your telephone does not detect the hands-free kit
Your telephone is not detected
The person you are calling complains of the bad
sound quality during communication
The person you are calling complains of an echo
during communication
You cannot hear the voice of the person
you are calling
No connection after entering
the passcode “1234”
Your telephone is detected too slowly
when switched on
When making a call with voice recognition
the system says that the name
you desire is not voice tagged
Dual call failing
Certain phone book entries are not copied
in the system memory
The system does not recognise voice prompts
13
SOLUTION
Check that the ignition key is turned to MAR
Switch off your telephone and then switch it back on again (if the hands-free kit is not
operating)
Switch off your telephone and then switch it back on again
Check that the connection of the Bluetooth
®wireless technology of your telephone is
enabled (refer to the manual of your phone, if necessary)
Repeat the connection phase
Make sure that you are speaking clearly and according to microphone direction
Lower the volume on the mobile phone. Also lower the volume of car radio channel
PHONE, if necessary (see Sound System manual)
Adjust the volume on the mobile phone. Also check the volume of car radio channel
PHONE, if necessary (see Sound System manual)
Go back to the main menu and repeat the pairing procedure
Set user priority (refer to paragraph “Pairing priority”)
Check that the required name is voice tagged
Repeat the name clearly towards the microphone
Check that the “Avviso di chiamata” (Call waiting) option on your phone is enabled
Check that these entries are present in the phone book and not only in the
SIM card memory
Check that Bluetooth®wireless technology, “Voice recognition” and “Wordspotting”
options on your phone are enabled
IMPORTANT System checks and repairs, if required, shall only be performed by Fiat Dealership.
603.83.430 Multipla Bluet GB 5-10-2007 15:17 Pagina 13
