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70
Phone-specific: Nokia®
Problem Probable Cause Possible Solution
Before establishing a connection with
Blue&Me™paired Nokia
®mobile phone,
the phone display screen prompts with
a confirmation message
(e.g.:“Accept connection request)
During an active phone call on the
hands-free phone system of the car,
the Bluetooth
®wireless technology
connection is disconnected when pressing
button SRC/OKto switch the audio
output from the device to the mobile phone
Models: Nokia®6820, 6230, 7610 or 6600
While handling two phone conversations
via call waiting on a Nokia®mobile phone,when pressing SRC/OKto transfer audio output to the mobile phone, only one of the phone conversations is transferred
When pressing SRC/OKto switch the audio output of the phone conversation
from the Nokia®mobile phone to the hands-free kit, nothing happensOn your mobile phone navigate to
“Connectivity” →“Bluetooth
®”.
Select the next menu using the key
on the right side. Select “Blue&Me”
and then “Authorized”
The phone call is still active on the
mobile phone. If you wish to
reconnect and use the hands-free kit
again, press
ß/MAIN
–
Press
ß/MAINor ‘to reconnect
the phone conversation to the
hands-free feature Nokia
®mobile phones do not allow
Blue&Me™to automatically
establish the Bluetooth
®wireless
technology connection
To establish connection you must set
your mobile phone
Pressing SRC/OKduring an active
phone call on this type of phone dis-
connects the Bluetooth
®wireless
technology connection
The ability to transfer audio output
for two active phone conversations
to the mobile phone is not supported
by the system when paired with a
Nokia
®mobile phone
–
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72
Problem Probable Cause Possible Solution
After receiving, answering and
ending a second call, the multifunction
display shows PRIVATE NUMBER,
instead of the phone number
corresponding to the first call
Models: Nokia®6600
Sometimes when trying to use this phone
with Blue&Me™, using the
ß/MAIN
button, the message SEARCHINGis
displayed before the connection
is implemented
Models: Nokia®6600
No ring tone is produced when receiving
a second incoming call
Models: Nokia®6820
Pressing
ß/MAINfor over 1 second to
reject a second incoming call, disconnects
also the current phone conversation
Models: Nokia®6820
When answering an incoming call using
the mobile phone keypad, sometimes the
mobile phone disconnects from
Blue&Me™and the phone conversation
has to be continued on the mobile phone
instead of the hands-free feature
Models: Nokia®7610
–
Wait for connection.
To prevent recurring of this problem,
reset the mobile phone by turning it
off and on again
The ring tone of the second incoming
call will always be lower than
normal. Try to turn up the ring tone
volume
–
Answer the incoming call by pressing
ß/MAIN In this specific case, the system is not
able to identify which phone call is
ended
The connection between this mobile
phone and Blue&Me™sometimes
may deactivate
On this mobile phone the ring tone of
the second incoming call is very low
This behavior depends on the specific
features of this mobile phone
For certain software versions of this
mobile phone, answering a call using
the keypad will automatically
disconnect the mobile phone from the
hands-free kit
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73
Phone-specific: Sony-Ericsson®
Problem Probable Cause Possible Solution
Occasionally, Blue&Me™does not
detect the mobile phone and it is unable
to make a hands-free phone call
Models: Sony–Ericsson
®Z600
When using call waiting to answer an
incoming call during an ongoing phone
call conversation, sometimes
Blue&Me™disconnects the ongoing
phone conversation
Models: Sony–Ericsson®T610
Downloading the phonebook from the
mobile phone to Blue&Me™
does not work
Models: Sony–Ericsson
®Z600
❒Reset the mobile phone by turning it
off and on again to restore
connection with Blue&Me™
❒Reset the mobile phone by turning it
off, removing the phone battery and
then placing it back in, and
then turning it on again
After you hang up the other phone call
that was received via call waiting, the
mobile phone displays a message that
asks if you wish to retrieve the call.
Confirm using the mobile phone key-
pad
Transfer your contact entries from the
SIM card to the mobile phone memory.
Delete the phonebook from
Blue&Me™, by selecting the option
DEL. PHONEBOOK. Then download
the phonebook again selecting the
option PHONEBOOK
SETTING FUNCTIONS -
MANAGING USER DATA AND
PHONEBOOK –
–
This mobile phone can download
contact entries only if they are saved
on the phone memory
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74
Problem Probable Cause Possible Solution
When getting into the car during a phone
conversation, after turning the key to
MAR, the phone conversation is not
switched automatically to the
hands-free phone system
Models: Sony–Ericsson®Z600
After pairing the mobile phone,
the hands-free phone system
keeps in memory only the last
20 calls
Models: Sony–Ericsson®Z600
After connecting and disconnecting
the mobile phone, the carrier’s name
is no longer displayed on the instrument
panel display
Model: Sony–Ericsson®T637–
–
To prevent this problem, after turning
the mobile phone on, wait for 30
seconds at least before connecting it to
the hands-free kit This mobile phone requires a specific
setting for transferring automatically
the audio output to an external
Bluetooth
®wireless technology
device
This is the max. number of calls that
can be stored
–
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77
MEDIA PLAYER
Problem Probable Cause Possible Solution
Displayed message:
NO MEDIA
Or Blue&Me™says:
“No media found”
After connecting your USB device and
turnin the ignition key to MAR, no music
is played
After inserting a USB device
and turning the car key to the MAR
position, Blue&Me™malfunctions
occur. (e.g. failure to reproduce musical
tracks or no voice messages)
❒Follow the instructions to connect
your USB device to Blue&Me™.
❒Store digital audio files on your USB
memory devices following the
instructions given by your media file
software.
❒Remove the USB device from the
USB port and refit it to
build again the media library.
❒Check whether your USB device
is supported by Blue&Me™.
Wait for library building.
If the time required to build the library
is excessive, you can intervene by
reducing the number of audio files
stored on your USB device.
Disable on the USB device such
function.
❒No USB device connected to the
USB port in the car.
❒No digital audio file stored on the
USB memory device.
❒If power supply is interrupted,
(e.g.: car battery disconnection),
Blue&Me™will loose power tem-
porarily. In this event media library
shall be rebuilt
❒Your USB memory device is not
supported by Blue&Me™.
Building the media library may require
a few minutes.
You may have used a USB device with
the PASSWORD function enabled.
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78
Problem Probable Cause Possible Solution
Displayed message:
NO PLAYLISTS
Or Blue&Me™says:
“No playlist found”
Displayed message:
INVALID
Displayed message:
EMPTY PLAYLIST
Or Blue&Me™says:
“Empty playlist.”
Displayed message: BAD MEDIA
Indication on sound
system display:
MEDIAPLAYER
in absence of USB device
connected to the car USB port
Build a playlist on your computer using your
media file software and then copy it to your USB
device
❒Make sure the playlist is in .m3uor .wplformat.❒Build the playlist again following the instructions
given in section BUILDING PLAYLISTS FOR
Blue&Me™- PRACTICAL HINTS.
❒If the problem persists, delete the playlist from
your USB device.
❒Delete the playlist from your
USB device or copy media files to the playlist
using your media file
software.
❒Reduce the number of tracks
in the playlist, using your media file software.
Delete bad media from your USB device
❒To change the current audio source, press button
SRC/OK or the dedicated buttons FM, AM, CD
on the sound system front panel.
❒With ignition key at MAR, insert and then
remove the USB device from the car USB port.
❒To avoid displaying of MEDIAPLAYER
indication in absence of USB device, always
remove the USB device when the ignition key is
at MAR, or stop playback (with voice command
STOP) before removing the USB device from
the car USB port. No playlist is stored on the USB
device connected
Playlist is damaged or invalid
❒No media file is contained
in the playlist
❒The .wplfile is too large for
Blue&Me™memory capacity
❒The playlist does not contain
references to media files on your
USB device
Digital audio file is damaged or invalid
The USB device has been removed
from the car USB port with the
ignition key at STOP
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80
Problem Probable Cause Possible Solution
The same USB memory device
previously connected takes
more than 10 seconds to restart
playback on Blue&Me™
To reset the USB memory device using
Microsoft®Windows®XP, click on My
Computer in the Startmenu, click
rightwards on the USB memory device,
select Properties, select Tools, click
on key
“Check Now...” in field
“Error-checking”,select “Automatically fix
file system errors” and then click Start.
To avoid future problems, remove the
USB device using the option “Secure
hardware removal”. You removed the USB memory device
from the PC before it was ready