Page 243 of 393

242 OperationCleaning and care of the vehicle
4
Automatic car wash
You can clean the vehicle in an automatic
car wash from the very start. It is prefera-
ble to use a car wash that does not have
brushes.
If the vehicle is very dirty, prewash it be-
fore you drive into the car wash.
\1Remove the radio / telephone antenna
and fold the exterior mirrors in before
driving into the automatic car wash.After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This prevents smears and reduces
wiping noises which can be caused by res-
idue on the windshield.High-pressure cleaners
\1The minimum distance that must be
maintained between the vehicle and
the nozzle of the high-pressure cleaner
is:
\4approximately 2.2 ft (70 cm) for
round-spray jets
\4approximately 1 ft (30 cm) for 25°
flat-spray jets and concentrated-
power jets
\1Move the high-pressure cleaner nozzle
around when cleaning your vehicle.Care of the vehicle!
CAUTION
After cleaning your vehicle, especially
the wheel rims with rim cleaner, do not
simply park the vehicle and leave it.
Rim cleaners can promote corrosion of
the brake discs and the brake pads /
linings. Before parking and leaving the
vehicle after cleaning, always warm the
vehicle up to normal operating temper-
ature first.
!
CAUTION
Make sure that the automatic car wash
is suitable for the size of the vehicle.
If you do not remove the radio / tele-
phone antenna and fold in the exterior
mirrors, there is a possibility that the
antenna, the exterior mirrors or the ve-
hicle could be damaged by the auto-
matic car wash.
!
CAUTION
Make sure that the windshield wiper
switch is set to 0 (\2page 126), other-
wise the rain sensor could be activated,
for example, and the windshield wipers
could be triggered unintentionally. This
could cause damage to the vehicle.
!
CAUTION
Do not use high-pressure cleaners with
round-spray jets for cleaning the tires.
You could otherwise damage the tires.
Have damaged tires replaced.
!
CAUTION
To avoid damage, do not aim directly at
the door joints, brake hoses, electrical
components, connectors or seals.
Page 244 of 393

243 Operation
Cleaning and care of the vehicle
4
Steps
Engine cleaningLight-alloy wheels*
Clean light-alloy wheels on a regular basis.
Outside of windshield and wiper blades
\1Turn key to position1 in ignition lock
(\2page 67).
\1Switch on windshield wipers
(\2page 126).
\1When the wiper arms are vertical, turn
key to position0 in the ignition lock or
remove the key.
\1Fold the wiper arms away from the
windshield until you feel them engage
in place.\1You can now clean the windshield and
the wiper blades.
\1Fold the windshield wipers back again
before you switch on the ignition.Warning
G
Dirty or iced-up steps and entrances create
a risk of slipping or falling.
Keep steps, entrances and footwear free
from dirt (e.g. mud, clay, snow and ice).!
CAUTION
Do not allow water to enter the intake
and ventilation openings.
When cleaning with high-pressure wa-
ter or steam cleaners, the spray must
not be aimed directly at electrical com-
ponents or at the end of electrical
lines.
Treat the engine with preservative
agents after cleaning. Protect the belt
drive system from the preservative
when you do so.
!
CAUTION
Do not use any acidic or alkaline clean-
ing agents. They can cause corrosion of
the wheel bolts (wheel nuts) or the bal-
ancing weight retainers.
!
CAUTION
Do not fold the windshield wipers away
from the windshield unless the hood is
closed. You will otherwise damage the
hood.
Warning
G
Switch off the ignition before cleaning the
windshield or the wiper blades. The wind-
shield wipers could otherwise move and in-
jure you.
Page 246 of 393

245 Operation
Cleaning and care of the vehicle
4
\1Clean the camera lens 1 using water
and a soft cloth only.
Be careful not to apply wax to the camera
lens 1 when waxing the vehicle. If neces-
sary, remove the wax using shampoo with
plenty of water.!
Do not use dry, coarse or hard cloths
and aggressive cleaning agents. Do not
scrub or use high pressure. You will other-
wise scratch or damage the lens or the ca-
mera.
If you clean the vehicle with a high-pressu-
re cleaner or steam cleaner, maintain a mi-
nimum distance of 1.6 ft (50 cm) to the
rear view camera. To prevent damage, do
not aim directly at the rear view camera or
at the microphone openings on the under-
side of the rear view camera.
Plastic trimsLight soiling
\1Wipe plastic parts with a damp, lint-
free cloth (e.g. a micro-fiber cloth).
Heavy soiling
\1Wipe plastic parts with a damp, lint-
free cloth (e.g. a micro-fiber cloth). Dashboard and padded boss of the
steering wheel
\1Moisten a clean and lint-free cloth with
water and clean the plastic parts and
the dashboard.
\1Use a mild soap solution for particularly
stubborn dirt.!
CAUTION
Do not use dry, coarse or hard cloths
and do not scrub. You will otherwise
scratch or damage the surfaces.
!
CAUTION
Use a low-foaming grease solvent (e.g.
washing-up liquid) diluted in water as a
cleaning agent.
The surface color may temporarily
change shade during cleaning. Simply
wait for the surface to dry.
!
CAUTION
Use a solvent-free and non-caustic
cleaning agent. The manufacturer
recommends that you use a
Mercedes-Benz product.
The surface color may temporarily
change shade during cleaning. Simply
wait for the surface to dry.
Warning
G
Do not use cleaners or cockpit care sprays
containing solvents to clean the dashboard
or the padded boss of the steering wheel.
Cleaners containing solvents can make the
surface porous, which could lead to serious
injuries if plastic parts were to come loose
when an airbag is triggered.
Page 247 of 393

246 OperationCleaning and care of the vehicle
4
Seat belts
Remove stains or dirt immediately to pre-
vent damage or the build-up of residues.
!
CAUTION
Clean the seat belts with a mild wash-
ing solution. Do not dry the seat belts in
direct sunlight or at temperatures
above 176 °F (80 °C).
Do not bleach or dye the seat belts.
This could impair the function of the
seat belts.
After driving off-road or on construc-
tion sitesWarning
G
Dirt on the vehicle can affect road and oper-
ating safety.In particular, the following dangers can arise:Stone chippings
Stones trapped between the tires can be
thrown out while the vehicle is in motion and
injure other road users or damage their ve-
hicles (in particular the windshield).
Risk of skidding
Dirt and mud on the tires / road surface re-
duce wheel grip. This is especially so if the
road surface is wet. The vehicle could then
start to skid.
Risk of slipping
Dirt and mud on the steps and entrances
make the steps less safe. As a result you
could slip from the steps and injure yourself.
For this reason, always clean your vehicle
carefully after driving off-road and on con-
struction sites before using public roads.
If you use a high-pressure cleaner or auto-
matic car wash for this purpose, you must
follow the relevant safety instructions in this
section.
Page 248 of 393

247 Operation
Cleaning and care of the vehicle
4
\1Clean the vehicle, particularly the light-
ing equipment, windows, exterior mir-
rors, steps, entrances, grab handles,
wheels, tires, wheel housings and li-
cense plates. Observe the notes in this
section.
\1Remove any trapped foreign objects,
e.g. stones.After driving in mud, sand, water or similar
conditions:
\4Check the brake system for operating
safety.
\4Clean the wheels, chassis and brake
system.
\4Check them for damage and have any
damage repaired by an authorized
Sprinter Dealer if necessary.
Warning
G
Dirty brake discs and brake pads / linings
can impair braking power (to the point of to-
tal failure).
You could thereby cause an accident.
Check the brake system for operating safety
by testing the brakes before driving the ve-
hicle onto public roads.
If braking power is impaired, stop the ve-
hicle as soon as it is safe to do so and con-
sult an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose. In particular, work relevant to safety
or on safety-related systems must be car-
ried out at an authorized Sprinter Dealer.
Page 264 of 393
263 Practical hints
What to do if ...
5
The speed cannot be set with cruise con-
trol* activated
1.
The display is showing a message of high pri-
ority and cannot therefore show a change in
speed.
\1Proceed as instructed by the mes-
sage in the display.
\1Deactivate cruise control* if neces-
sary.
1Only on vehicles with steering wheel buttons.Problem
Possible cause / result
Suggested solutions
Page 269 of 393

268 Practical hintsWhat to do if ...
5
Indicator and warning lamps in the
instrument clusterWarning
G
Always have maintenance work carried out
at an authorized Sprinter Dealer which has
the necessary specialist knowledge and
tools to carry out the work required.
The manufacturer recommends that you use
an authorized Sprinter Dealer for this pur-
pose.
In particular, work relevant to safety or on
safety-related systems must be carried out
at an authorized Sprinter Dealer. There is a
risk of an accident and injury if this work is
carried out incorrectly.
Problem
Possible cause / result
Suggested solutions
v
The yellow ASR/ESP
® warning
lamp flashes while the vehicle is
in motion.
WARNING
G
ESP
® or ASR is intervening because at least
one of the wheels has reached its tire grip
limit.
\1Adapt your driving style to suit the
road and traffic conditions. Do not
use too much throttle.
\1Drive slowly.
The yellow ASR / ESP
® warning
lamp is lit while the engine is run-
ning.
WARNING
G
ASR is deactivated.
\1Reactivate ASR.
Exceptions (\2page 45).
#
-
k
6
The yellow ESP
®, ABS-, ASR/
BAS indicator lamps and the red
brake system indicator lamp are
lit while the engine is running.
WARNING
G
EBV has malfunctioned.
The rear wheels could lock up sooner than
expected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Continue driving, but with even great-
er care.
\1Have the system checked at an autho-
rized Sprinter Dealer as soon as pos-
sible.
Page 270 of 393

269 Practical hints
What to do if ...
5
#
-
k
6
The yellow ESP
®, ABS, ASR/BAS
indicator lamps and the red
brake system indicator lamp are
lit while the engine is running.
WARNING
G
EBV has been deactivated due to undervolt-
age.
The battery may not be being charged.
The rear wheels could lock up sooner than
expected when you apply the brakes.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
6
The red brake system indicator
lamp is lit while the engine is run-
ning.
A signal also sounds.
WARNING
G
There is insufficient brake fluid in the fluid
reservoir.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Do not add brake fluid under any cir-
cumstances. This will not solve the
problem.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
6
When towing a trailer:
The red brake system indicator
lamp is lit while the engine is run-
ning.
A signal also sounds.
WARNING
G
The trailer's brake booster is malfunctioning.
The vehicle's driving and braking characteris-
tics may change. There is a risk of the trailer
overbraking.
\1Also observe the messages in the dis-
play on vehicles with steering wheel
buttons (\2page 284).
\1Stop your vehicle as soon as it is safe
to do so.
\1Do not drive any further.
\1Consult an authorized Sprinter Dealer.
Problem
Possible cause / result
Suggested solutions