2007 CHEVROLET SUBURBAN tow

15. Tilt the tire retainer
at the end of the
cable and pull
it through the wheel
opening. Pull the
tire out from
under the vehicle.
16. Turn the wheel wrench in the hoist shaft hole
in the bumper clockwise to raise the cable
back up if the cable is hanging under
the vehicle.
Have the hoist assembly inspected as soon as
you can. You will not be able to store a spare or
at tire using the hoist assembly until it has
been replaced.
To continue changing the at tire, seeRemoving
the Flat Tire and Installing the Spare Tire on
page 537.Storing a Flat or Spare Tire and
Tools
{CAUTION:
Storing a jack, a tire, or other equipment
in the passenger compartment of the
vehicle could cause injury. In a sudden
stop or collision, loose equipment could
strike someone. Store all these in the
proper place.
Notice:Storing an aluminum wheel with a at
tire under your vehicle for an extended
period of time or with the valve stem pointing
up may damage the wheel. Always stow
the wheel with the valve stem pointing down
and have the wheel/tire repaired as soon
as possible.
547

Your dealer has a product for cleaning your
vehicle’s glass. Should it become necessary, you
can also obtain a product from your dealer to
remove odors from your vehicle’s upholstery.
Do not clean your vehicle using the following
cleaners or techniques:
Never use a knife or any other sharp object to
remove a soil from any interior surface.
Never use a stiff brush. It can cause damage
to your vehicle’s interior surfaces.
Never apply heavy pressure or rub
aggressively with a cleaning cloth. Use of
heavy pressure can damage your interior and
does not improve the effectiveness of soil
removal.
Use only mild, neutral-pH soaps. Avoid
laundry detergents or dishwashing soaps with
degreasers. Using too much soap will leave
a residue that leaves streaks and attracts dirt.
For liquid cleaners, about 20 drops per
gallon (3.78 L) of water is a good guide.
Do not heavily saturate your upholstery while
cleaning.
Damage to your vehicle’s interior may result
from the use of many organic solvents such
as naptha, alcohol, etc.
Fabric/Carpet
Use a vacuum cleaner with a soft brush
attachment frequently to remove dust and loose
dirt. A canister vacuum with a beater bar in
the nozzle may only be used on oor carpet and
carpeted oor mats. For soils, always try to remove
them rst with plain water or club soda. Before
cleaning, gently remove as much of the soil
as possible using one of the following techniques:
For liquids: gently blot the remaining soil
with a paper towel. Allow the soil to absorb into
the paper towel until no more can be
removed.
For solid dry soils: remove as much as
possible and then vacuum.
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To clean, use the following instructions:
1. Saturate a lint-free, clean white cloth with
water or club soda.
2. Wring the cloth to remove excess moisture.
3. Start on the outside edge of the soil and gently
rub toward the center. Continue cleaning,
using a clean area of the cloth each time it
becomes soiled.
4. Continue to gently rub the soiled area until the
cleaning cloth remains clean.
5. If the soil is not completely removed, use a
mild soap solution and repeat the cleaning
process that was used with plain water.
If any of the soil remains, a commercial fabric
cleaner or spot lifter may be necessary. When a
commercial upholstery cleaner or spot lifter is to be
used, test a small hidden area for colorfastness
rst. If the locally cleaned area gives any
impression that a ring formation may result, clean
the entire surface.
After the cleaning process has been completed, a
paper towel can be used to blot excess moisture
from the fabric or carpet.Leather
A soft cloth dampened with water may be used to
remove dust. If a more thorough cleaning is
necessary, a soft cloth dampened with a mild soap
solution can be used. Allow the leather to dry
naturally. Do not use heat to dry. Never use steam
to clean leather. Never use spot lifters or spot
removers on leather. Many commercial leather
cleaners and coatings that are sold to preserve
and protect leather may permanently change
the appearance and feel of your leather and are
not recommended. Do not use silicone or
wax-based products, or those containing organic
solvents to clean your vehicle’s interior because
they can alter the appearance by increasing
the gloss in a non-uniform manner. Never use
shoe polish on your leather.
555

Washing Your Vehicle
The paint nish on the vehicle provides beauty,
depth of color, gloss retention, and durability.
The best way to preserve the vehicle’s nish is to
keep it clean by washing it often with lukewarm
or cold water.
Do not wash the vehicle in the direct rays of the
sun. Use a car washing soap. Do not use
strong soaps or chemical detergents. Be sure to
rinse the vehicle well, removing all soap
residue completely. Approved cleaning products
can be obtained from your dealer. SeeVehicle
Care/Appearance Materials on page 561.Donot
use cleaning agents that are petroleum based,
or that contain acid or abrasives. All cleaning
agents should be ushed promptly and not allowed
to dry on the surface, or they could stain. Dry
the nish with a soft, clean chamois or an
all-cotton towel to avoid surface scratches and
water spotting.
High pressure car washes may cause water to
enter the vehicle.
Cleaning Exterior Lamps/Lenses
Use only lukewarm or cold water, a soft cloth and
a car washing soap to clean exterior lamps
and lenses. Follow instructions underWashing
Your Vehicle on page 557.
Finish Care
Occasional waxing or mild polishing of your
vehicle by hand may be necessary to remove
residue from the paint nish. You can get approved
cleaning products from your dealer. SeeVehicle
Care/Appearance Materials on page 561.
If your vehicle has a basecoat/clearcoat paint
nish, the clearcoat gives more depth and gloss to
the colored basecoat. Always use waxes and
polishes that are non-abrasive and made for a
basecoat/clearcoat paint nish.
Notice:Machine compounding or aggressive
polishing on a basecoat/clearcoat paint
nish may damage it. Use only non-abrasive
waxes and polishes that are made for a
basecoat/clearcoat paint nish on your vehicle.
557

Aluminum or Chrome-Plated Wheels
and Trim
Your vehicle may have either aluminum or
chrome-plated wheels.
Keep the wheels clean using a soft clean cloth
with mild soap and water. Rinse with clean water.
After rinsing thoroughly, dry with a soft clean
towel. A wax may then be applied.
Notice:Chrome wheels and other chrome trim
may be damaged if you do not wash your
vehicle after driving on roads that have been
sprayed with magnesium, calcium or sodium
chloride. These chlorides are used on roads for
conditions such as ice and dust. This damage
would not be covered by your vehicle’s
warranty. Always wash your vehicle’s chrome
with soap and water after exposure.
Notice:If you use strong soaps, chemicals,
abrasive polishes, cleaners, brushes, or
cleaners that contain acid on aluminum or
chrome-plated wheels, you could damage the
surface of the wheel(s). The repairs would not
be covered by your warranty. Use only
GM-approved cleaners on aluminum or
chrome-plated wheels.The surface of these wheels is similar to the
painted surface of your vehicle. Do not use strong
soaps, chemicals, abrasive polishes, abrasive
cleaners, cleaners with acid, or abrasive cleaning
brushes on them because you could damage
the surface. Do not use chrome polish on
aluminum wheels.
Notice:Using chrome polish on aluminum
wheels could damage the wheels. The repairs
would not be covered by your warranty.
Use chrome polish on chrome wheels only.
Use chrome polish only on chrome-plated wheels,
but avoid any painted surface of the wheel, and
buff off immediately after application.
Notice:If you drive your vehicle through an
automatic car wash that has silicone carbide
tire cleaning brushes, you could damage
the aluminum or chrome-plated wheels. The
repairs would not be covered by your warranty.
Never drive a vehicle equipped with aluminum
or chrome-plated wheels through an
automatic car wash that uses silicone carbide
tire cleaning brushes.
559

(e)Make sure the safety belt reminder light and all
your belts, buckles, latch plates, retractors, and
anchorages are working properly. Look for
any other loose or damaged safety belt system
parts. If you see anything that might keep a safety
belt system from doing its job, have it repaired.
Have any torn or frayed safety belts replaced. Also
look for any opened or broken airbag coverings,
and have them repaired or replaced. The
airbag system does not need regular maintenance.
(f)Lubricate all key lock cylinders, hood latch
assembly, secondary latch, pivots, spring anchor,
release pawl, rear compartment hinges, outer
liftgate handle pivot points, rear door detent link,
roller mechanism, liftgate handle pivot points, latch
bolt, fuel door hinge, cargo door hinge, locks,
and folding seat hardware. More frequent
lubrication may be required when exposed to a
corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth will make them
last longer, seal better, and not stick or squeak.
(g)Check vent hose at transfer case for kinks and
proper installation.(h)Change automatic transmission uid and lter
if the vehicle is mainly driven under one or
more of these conditions:
In heavy city traffic where the outside
temperature regularly reaches 90°F (32°C) or
higher.
In hilly or mountainous terrain.
When doing frequent trailer towing.
Uses such as found in taxi, police, or delivery
service.
(i)Drain, ush, and rell cooling system. This
service can be complex; you should have
your dealer perform this service. See Engine
Coolant on page 470 for what to use. Inspect
hoses. Clean radiator, condenser, pressure cap,
and ller neck. Pressure test the cooling
system and pressure cap.
(j)A uid loss in any vehicle system could indicate
a problem. Have the system inspected and
repaired and the uid level checked. Add uid if
needed.
585

Roadside Assistance Program
In the U.S., call1-800-CHEV-USA
(1-800-243-8872).
In Canada, call1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
As the owner of a new Chevrolet vehicle, you are
automatically enrolled in the Chevrolet Roadside
Assistance program.
Who is Covered?
Roadside Assistance coverage is for the vehicle
operator, regardless of ownership. In Canada,
a person driving this vehicle without the consent of
the owner is not eligible for coverage.
The following services are provided in the U.S.
during the Bumper-to-Bumper warranty period and,
in Canada, during the Base Warranty coverage
period of the New Vehicle Limited Warranty, up to
a maximum coverage of $100.
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). Service
to provide diesel may be restricted. For safety
reasons, propane and other alternative
fuels will not be provided through this service.
Lock-out Service:To ensure security,
the driver must present personal identication
before lock-out service is provided. In
Canada, the vehicle registration is also
required. Lock-out service will be covered at
no charge if you are unable to gain entry
into your vehicle. A remote unlock may
be available if you have an active OnStar
®
subscription.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest
dealership/retailer for warranty service or in
the event of a vehicle-disabling accident.
Winch-out assistance when the vehicle
is mired in sand, mud, or snow.
604

Towing and Road Service Exclusions
Specically excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers/retailers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(U.S.) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the Courtesy Transportation program.
Several courtesy transportation options are
available to assist in reducing your inconvenience
when warranty repairs are required.Courtesy Transportation is not a part of the New
Vehicle Limited Warranty and is available only
at participating dealers/retailers. A separate
booklet entitled “Warranty and Owner Assistance
Information” furnished with each new vehicle
provides detailed warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service,
contact your dealer/retailer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer/retailer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership/retailer, let them know
this, and ask for instructions.
If the dealer/retailer requests that you simply drop
the vehicle off for service, you are urged to do
so as early in the work day as possible to allow for
the same day repair.
607