What Fuel to Use in Canada
Canadian fuels are blended for seasonal changes.
Diesel Type “A” fuel is blended for better cold
weather starting (below 0°F or−18°C); however,
you may notice some power and fuel economy
loss. If Type “A” fuel is used in warmer
temperatures, stalling and hard starting may
occur. Diesel Type “B” fuel is blended for
temperatures above 0°F (−18°C).
It is important that diesel-powered trucks are
refueled only with ultra low-sulfur fuel. The
emission control system requires the use of diesel
fuel with ultra low-sulfur (0.0015% by weight, or
15 ppm, maximum) content. Both ultra low-sulfur
and higher sulfur diesel fuels are available in
the United States. Use of fuels with higher-sulfur
content will affect the function of the emission
components and may cause reduced performance,
excessive smoke, and unpleasant odor.
At a minimum, the diesel fuel you use should
meet the latest version of specification
CAN/CGSB-3.517 (Low Sulfur Diesel) in Canada.
In addition, the Engine Manufacturers Association
(EMA) has identified properties of an improved
diesel fuel for better engine performance and
durability (FQP-1A). Diesel fuels corresponding tothe EMA description could provide better starting,
less noise, and better vehicle performance. If
there are questions about the fuel you are using,
contact your fuel supplier.
If your vehicle has the 6.6L engine, it is acceptable
to use diesel fuel containing up to 5% biodiesel
(B5), but the final blended fuel must meet the same
specification, CAN/CGSB-3.517 (Low Sulfur Diesel)
in Canada, as other fuels used in your vehicle, and
the biodiesel used for making this fuel must meet
the latest version of ASTM specification D 6751.
Biodiesel is produced from vegetable oils or animal
fat that have been chemically modified to reduce
the possibility of damage to your fuel system and
engine. Higher concentration (i.e., greater than B5)
biodiesel-containing fuels or the use of unmodified
bio-oils blended into diesel fuel at any concentration
is not recommended and could damage your fuel
system and engine. Such damage would not be
covered by your warranty. If there are questions
about the biodiesel-containing fuels you are using,
contact your fuel supplier.
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3. Store the seal in the inlet, located on the
underside of the hood
4. Store the clamp on the coolant surge tank.
Pull the overflow tube out of the white
plastic retainer, slip the clamp over and
reinstall the hose.
The seal will need to be replaced on to the air
cleaner for normal driving, especially in the
warmer months.
Automatic Transmission Fluid
When to Check
A good time to check your automatic transmission
fluid level is when the engine oil is checked.
See your Allison Automatic Transmission
Operator’s Manual to find out when to change
your transmission fluid and filters.
How to Check and What to Use
The Allison Automatic Transmission Operator’s
Manual that came with the vehicle shows how to
check the automatic transmission fluid and
what fluid to use.
Automatic Transmission External Filter
Your automatic transmission filter requires
periodic replacement.
Consult the Allison Automatic Transmission
Operator’s Manual that came with the vehicle for
proper change intervals.
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Notice:Ignoring these steps could result in
costly damage to your vehicle that would
not be covered by your warranty.
Trying to start your vehicle by pushing or
pulling it will not work, and it could damage
your vehicle.
1. Check the other vehicle. It must have a
12-volt battery (or batteries) with a negative
ground system.
Notice:If the other vehicle’s system is not a
12-volt system with a negative ground,
both vehicles can be damaged. Only use
vehicles with 12-volt systems with negative
grounds to jump start your vehicle.
If you have a diesel engine vehicle with
two batteries (or more), you should know
before you begin that, especially in cold
weather, you may not be able to get enough
power from a single battery in another
vehicle to start your diesel engine.
If your vehicle has more than one battery, use
the one closest to the starter — this will
reduce electrical resistance.2. Get the vehicles close enough so the jumper
cables can reach, but be sure the vehicles are
not touching each other. If they are, it could
cause a ground connection you do not
want. You would not be able to start your
vehicle, and the bad grounding could damage
the electrical systems.
To avoid the possibility of the vehicles rolling,
set the parking brake firmly on both vehicles
involved in the jump start procedure. Put
an automatic transmission in PARK (P) or a
manual transmission in NEUTRAL before
setting the parking brake. If you have a
four-wheel-drive vehicle, be sure the transfer
case is in a drive gear, not in NEUTRAL.
Notice:If you leave your radio or other
accessories on during the jump starting
procedure, they could be damaged. The repairs
would not be covered by your warranty.
Always turn off your radio and other
accessories when jump starting your vehicle.
3. Turn off the ignition on both vehicles. Unplug
unnecessary accessories plugged into the
cigarette lighter or accessory power outlets.
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If a Tire Goes Flat
It is unusual for a tire to blowout while you are
driving, especially if you maintain your tires
properly. If air goes out of a tire, it is much more
likely to leak out slowly. But if you should ever
have a blowout, here are a few tips about what to
expect and what to do:
If a front tire fails, the flat tire will create a drag
that pulls the vehicle toward that side. Take your
foot off the accelerator pedal and grip the
steering wheel firmly. Steer to maintain lane
position, and then gently brake to a stop well out
of the traffic lane.
A rear blowout, particularly on a curve, acts much
like a skid and may require the same correction
you would use in a skid. In any rear blowout,
remove your foot from the accelerator pedal. Get
the vehicle under control by steering the way
you want the vehicle to go. It may be very bumpy
and noisy, but you can still steer. Gently brake
to a stop –– well off the road if possible.If a tire goes flat, avoid further tire and wheel
damage by driving slowly to a level place and turn
on your hazard warning flashers. SeeHazard
Warning Flashers on page 142.
{CAUTION:
Your vehicle, when new, did not include
tire changing equipment or a place to
store a tire in the vehicle. Special tools
and procedures are required if a tire
needs to be serviced. If these tools and
procedures are not used, you or others
could be injured or killed while trying to
change or service a truck tire.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by
your dealer’s sales or service departments.
Sometimes, however, despite the best intentions
of all concerned, misunderstandings can occur.
If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the
matter has already been reviewed with the sales,
service or parts manager, contact the owner
of the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the GM Medium Duty Truck Customer
Assistance Center at 1-800-862-4389. In Canada,
contact GM of Canada Customer Communication
Centre in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number
in order to give your inquiry prompt attention.
Please have the following information available to
give the Customer Assistance Representative:
•Vehicle Identification Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument
panel and visible through the windshield.
•Dealership name and location.
•Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember
that your concern will likely be resolved at
a dealer’s facility. That is why we suggest you
follow Step One first if you have a concern.
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Vehicle Data Collection and
Event Data Recorders
Your vehicle, like other modern motor vehicles, has
a number of sophisticated computer systems that
monitor and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components
to optimize fuel economy, to monitor conditions for
airbag deployment and, if so equipped, to provide
anti-lock braking and to help the driver control
the vehicle in difficult driving situations. Some
information may be stored during regular operations
to facilitate repair of detected malfunctions; other
information is stored only in a crash event by
computer systems, such as those commonly
called event data recorders (EDR).
In a crash event, computer systems, such as the
Airbag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated,
such as data related to engine speed, brake
application, throttle position, vehicle speed,safety belt usage, airbag readiness, airbag
performance, and the severity of a collision.
This information has been used to improve vehicle
crash performance and may be used to improve
crash performance of future vehicles and
driving safety. Unlike the data recorders on many
airplanes, these on-board systems do not
record sounds, such as conversation of vehicle
occupants.
To read this information, special equipment is
needed and access to the vehicle or the device
that stores the data is required. GM will not access
information about a crash event or share it with
others other than:
•with the consent of the vehicle owner or,
if the vehicle is leased, with the consent of
the lessee,
•in response to an official request of police or
similar government office,
•as part of GM’s defense of litigation through
the discovery process, or
•as required by law.
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In some states/provinces with “no fault”
insurance laws, a report may not be necessary.
This is especially true if there are no injuries
and both vehicles are driveable.
•Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to fix the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
•Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility thatany required replacement collision parts be
original equipment parts, either new Genuine GM
parts or recycled original GM parts. Remember,
recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts. Remember if your vehicle
is leased you may be obligated to have the vehicle
repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
If another party’s insurance company is paying
for the repairs, you are not obligated to accept
a repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
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