2007 CHEVROLET HHR service

Automatic Transaxle Shift Lock Control
System Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked
on a level surface.
2. Firmly apply the parking brake. SeeParking
Brake on page 127.
Be ready to apply the regular brake
immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to RUN,
but do not start the engine. Without applying
the regular brake, try to move the shift
lever out of PARK (P) with normal effort. If the
shift lever moves out of PARK (P), contact
your GM Goodwrench
®dealer for service.
Ignition Transaxle Lock Check
While parked, and with the parking brake set, try
to turn the ignition to LOCK in each shift lever
position.
With an automatic transaxle, the ignition
should turn to LOCK only when the shift lever
is in PARK (P). The ignition key should
come out only in LOCK.
With a manual transaxle, the ignition key
should come out only in LOCK.
Turn the steering wheel to the left and to the right.
It should only lock when turned to the right.
Contact your GM Goodwrench
®dealer if service is
required.
401

Parking Brake and Automatic Transaxle
Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your
vehicle could begin to move. You or
others could be injured and property
could be damaged. Make sure there is
room in front of your vehicle in case it
begins to roll. Be ready to apply the
regular brake at once should the vehicle
begin to move.Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular
brake, set the parking brake.
To check the parking brake’s holding ability:
With the engine running and transaxle in
NEUTRAL (N), slowly remove foot pressure
from the regular brake pedal. Do this until the
vehicle is held by the parking brake only.
To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to
PARK (P). Then release the parking brake
followed by the regular brake.
Contact your GM Goodwrench
®dealer if service is
required.
Underbody Flushing Service
At least every spring, use plain water to ush any
corrosive materials from the underbody. Take
care to clean thoroughly any areas where mud and
other debris can collect.
402

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service,
and the type of services performed in the boxes provided. SeeMaintenance Requirements on page 390.
Any additional information fromOwner Checks and Services on page 398can be added on the following
record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
407

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
408

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
409

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
410

Customer Assistance and Information....... 412
Customer Satisfaction Procedure............... 412
Online Owner Center................................. 415
Customer Assistance for Text
Telephone (TTY) Users.......................... 416
Customer Assistance Offices..................... 416
GM Mobility Reimbursement Program........ 417
Roadside Assistance Program................... 418
Courtesy Transportation............................. 421
Vehicle Data Collection and
Event Data Recorders............................ 423
Collision Damage Repair........................... 424Reporting Safety Defects............................ 428
Reporting Safety Defects to the
United States Government..................... 428
Reporting Safety Defects to the
Canadian Government............................ 429
Reporting Safety Defects to
General Motors...................................... 429
Service Publications Ordering
Information............................................. 430
Section 7 Customer Assistance Information
411

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service, or parts manager, contact the owner of
the dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Chevrolet
Customer Assistance Center by calling
1-800-222-1020. In Canada, contact General
Motors of Canada Customer Communication
Centre by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage
(kilometers).
When contacting Chevrolet, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
412