Customer Assistance and Information....... 424
Customer Satisfaction Procedure............... 424
Online Owner Center................................. 427
Customer Assistance for Text
Telephone (TTY) Users.......................... 428
Customer Assistance Offices..................... 428
GM Mobility Reimbursement Program........ 429
Roadside Assistance Program................... 430
Courtesy Transportation............................. 432
Collision Damage Repair........................... 435Reporting Safety Defects............................ 438
Reporting Safety Defects to the
United States Government..................... 438
Reporting Safety Defects to the
Canadian Government............................ 439
Reporting Safety Defects to
General Motors...................................... 439
Service Publications Ordering Information.... 440
Vehicle Data Recording and Privacy......... 441
Event Data Recorders............................... 442
OnStar...................................................... 443
Navigation System..................................... 443
Radio Frequency
Identification (RFID)............................... 443
Section 7 Customer Assistance Information
423
