2007 CHEVROLET EXPRESS PASSANGER service

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty
repairs, and public transportation is used as
“shuttle service”, the reimbursement is limited to
the associated shuttle allowance and must be
supported by original receipts. In addition, for
U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement
for reasonable fuel expenses may be available.
Claim amounts should reflect actual costs and
be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement
will be limited and must be supported by original
receipts. This requires that you sign and complete
a rental agreement and meet state/provincial,
local, and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.You are responsible for fuel usage charges and
may also be responsible for taxes, levies, usage
fees, excessive mileage, or rental usage beyond
the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
Additional Program Information
All program options, such as shuttle service,
may not be available at every dealer. Please
contact your dealer for specific information
about availability. All Courtesy Transportation
arrangements will be administered by appropriate
dealer personnel.
General Motors reserves the right to unilaterally
modify, change or discontinue Courtesy
Transportation at any time and to resolve all
questions of claim eligibility pursuant to the
terms and conditions described herein at its
sole discretion.
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•If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
•Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in
your vehicle.
•Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identification
Number (VIN), insurance company and
policy number, and a general description
of the damage to the other vehicle.
•If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
•Choose a reputable collision repair facility
for your vehicle. Whether you select a
dealer/retailer or a private collision repair
facility to fix the damage, make sure you are
comfortable with them. Remember, you
will have to feel comfortable with their work
for a long time.
•Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you
have a question, ask for an explanation.
Reputable shops welcome this opportunity.
437

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit
repair service procedures, adjustments, and
specifications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis
and service of your vehicle.In Canada, the service bulletin reference number
can be obtained by contacting your General Motors
dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin from Helm, Inc.
RETAIL SELL PRICE: $6.00 US +
Processing Fee
Owner Information
Owner publications are written specifically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
includes the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
440

Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, specify year and
model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc.
on the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices
are quoted in U.S. funds. Canadian residents
are to make checks payable in U.S. funds.
Vehicle Data Recording
and Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the
vehicle’s performance and how it is driven.
For example, your vehicle uses computer modules
to monitor and control engine and transmission
performance, to monitor the conditions for
airbag deployment and deploy airbags in a crash
and, if so equipped, to provide anti-lock braking
to help the driver control the vehicle. These
modules may store data to help your dealer/retailer
technician service your vehicle. Some modules
may also store data about how you operate
the vehicle, such as rate of fuel consumption
or average speed. These modules may also retain
the owner’s personal preferences, such as radio
pre-sets, seat positions, and temperature settings.
441

OnStar
If your vehicle has OnStar®and you subscribe
to the OnStar®services, please refer to the
OnStar®Terms and Conditions for information
on data collection and use.
Navigation System
If your vehicle has anavigation system,
use of the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring
and ignition system security, as well as in
connection with conveniences such as key fobs
for remote door locking/unlocking and starting,
and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does
not use or record personal information or link
with any other GM system containing personal
information.
443

Clock
Radios with Radio Data
Systems (RDS)..................................... 189
Radios without Radio Data
Systems (RDS)..................................... 189
Collision Damage Repair............................. 435
Comfort Guides, Rear Safety Belt................. 37
Compass..................................................... 134
Control of a Vehicle..................................... 232
Coolant
Engine Temperature Gage........................ 178
Heater, Engine......................................... 123
Cooling System........................................... 317
Cruise Control............................................. 151
Cruise Control Light.................................... 184
Customer Assistance Information
Courtesy Transportation........................... 432
Customer Assistance for Text Telephone
(TTY) Users.......................................... 428
Customer Assistance Offices.................... 428
Customer Satisfaction Procedure.............. 424
GM Mobility Reimbursement Program...... 429
Reporting Safety Defects to
General Motors..................................... 439
Reporting Safety Defects to the Canadian
Government.......................................... 439Customer Assistance Information (cont.)
Reporting Safety Defects to the United
States Government............................... 438
Roadside Assistance Program.................. 430
Service Publications Ordering
Information........................................... 440
D
Daytime Running Lamps............................. 156
Daytime Running Lamps Indicator Light....... 185
Defensive Driving........................................ 228
Doing Your Own Service Work.................... 291
Dome Lamp Override.................................. 157
Dome Lamps............................................... 157
Door
60/40 Swing-Out Side Door...................... 112
Cargo Door Relocking.............................. 109
Locks....................................................... 108
Power Door Locks................................... 109
Rear Door Security Locks........................ 110
Rear Doors.............................................. 114
Sliding Side Door..................................... 111
Driver
Position, Safety Belt................................... 23
448

Driving
At Night................................................... 244
City.......................................................... 249
Defensive................................................. 228
Drunken................................................... 229
Freeway................................................... 250
Hill and Mountain Roads.......................... 254
In Rain and on Wet Roads...................... 246
Rocking Your Vehicle to Get it Out.......... 260
Winter...................................................... 256
Dual Tire Operation..................................... 355
E
EDR ............................................................ 441
Electrical System
Add-On Equipment................................... 393
Engine Compartment Fuse Block............. 395
Floor Console Fuse Block........................ 394
Fuses and Circuit Breakers...................... 393
Headlamp Wiring..................................... 393
Windshield Wiper Fuses........................... 393
Engine
Air Cleaner/Filter...................................... 308
Change Engine Oil Light.......................... 183
Check and Service Engine Soon Light..... 178
Coolant.................................................... 312Engine (cont.)
Coolant Heater......................................... 123
Coolant Temperature Gage...................... 178
Drive Belt Routing.................................... 418
Engine Compartment Overview................ 302
Exhaust................................................... 132
Fan Noise................................................ 323
Fuel Regulator......................................... 123
Oil ........................................................... 303
Oil Life System........................................ 306
Overheating............................................. 315
Reduced Power Light............................... 184
Running While Parked............................. 133
Starting.................................................... 122
Entry Lighting.............................................. 158
Event Data Recorders................................. 442
Exit Lighting................................................ 158
Extender, Safety Belt..................................... 40
Exterior Lamps............................................ 155
F
Filter
Engine Air Cleaner................................... 308
Finish Damage............................................ 389
Fixed Mast Antenna.................................... 226
Flashers, Hazard Warning........................... 146
449

Light (cont.)
Daytime Running Lamps Indicator............ 185
Highbeam On.......................................... 185
Malfunction Indicator................................ 178
Passenger Airbag Status Indicator............ 172
Passenger Safety Belt Reminder.............. 169
Reduced Engine Power............................ 184
Safety Belt Reminder............................... 168
Security................................................... 183
StabiliTrak
®Indicator................................ 177
StabiliTrak®Not Ready............................. 177
Tow/Haul Mode........................................ 185
Lighting
Entry........................................................ 158
Exit.......................................................... 158
Lights
Exterior Lamps......................................... 155
Flash-to-Pass........................................... 149
High/Low Beam Changer......................... 149
On Reminder........................................... 156
Loading Your Vehicle................................... 261
Locking Rear Axle....................................... 235
Lockout Protection....................................... 110
Locks
Cargo Door Relocking.............................. 109
Door........................................................ 108
Lockout Protection................................... 110Locks (cont.)
Power Door............................................. 109
Rear Door Security Locks........................ 110
Loss of Control........................................... 243
M
Maintenance Schedule
Additional Required Services.................... 408
At Each Fuel Fill...................................... 412
At Least Once a Month............................ 412
At Least Once a Year.............................. 413
At the First 100, 1,000 and 6,000 Miles
(160, 1 600 and 10 000 km)................ 411
Introduction.............................................. 402
Maintenance Footnotes............................ 409
Maintenance Record................................ 419
Maintenance Requirements...................... 402
Normal Maintenance Replacement
Parts.................................................... 417
Owner Checks and Services.................... 411
Recommended Fluids and Lubricants....... 415
Scheduled Maintenance........................... 405
Using....................................................... 403
Your Vehicle and the Environment............ 402
Malfunction Indicator Light........................... 178
Manual Seats.................................................. 9
452