You will need a well-charged battery to restart the
vehicle, and possibly for signaling later on with
your headlamps. Let the heater run for a while.
Then, shut the engine off and close the window
almost all the way to preserve the heat. Start
the engine again and repeat this only when you
feel really uncomfortable from the cold. But do it as
little as possible. Preserve the fuel as long as
you can. To help keep warm, you can get out of
the vehicle and do some fairly vigorous exercises
every half hour or so until help comes.
If Your Vehicle is Stuck in Sand,
Mud, Ice, or Snow
In order to free your vehicle when it is stuck, you
will need to spin the wheels, but you do not
want to spin your wheels too fast. The method
known as rocking can help you get out when you
are stuck, but you must use caution.
{CAUTION:
If you let your vehicle’s tires spin at high
speed, they can explode, and you or others
could be injured. And, the transaxle or
other parts of the vehicle can overheat.
That could cause an engine compartment
re or other damage. When you are stuck,
spin the wheels as little as possible. Do not
spin the wheels above 35 mph (55 km/h)
as shown on the speedometer.
Notice:Spinning the wheels can destroy
parts of your vehicle as well as the tires.
If you spin the wheels too fast while shifting
the transaxle back and forth, you can destroy
the transaxle. SeeRocking Your Vehicle to
Get It Out on page 315.
For information about using tire chains on your
vehicle, seeTire Chains on page 403.
314
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identi cation
Number (VIN), and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. U.S. customers call
Chevrolet Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call1-888-889-2438, Canadian customers
call1-800-268-6800.Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole
discretion, the claims become excessive in
frequency or type of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without noti cation.Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
465
