Page 422 of 450

For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:
Your name, home address, and home
telephone number.
Telephone number of your location.
Location of the vehicle.
Model, year, color, and license plate number.
Odometer reading, Vehicle Identi cation
Number (VIN), and delivery date of the vehicle.
Description of the problem.
While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we are only a
phone call away. U.S. customers call Chevrolet
Roadside Assistance:1-800-CHEV-USA
(1-800-243-8872), text telephone (TTY) users,
call1-888-889-2438, Canadian customers call
1-800-268-6800.Chevrolet and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
Roadside Assistance is not part of or included in
the coverage provided by the New Vehicle Limited
Warranty. Chevrolet and General Motors of
Canada Limited reserve the right to make any
changes or discontinue the Roadside Assistance
program at any time without noti cation.Towing and Road Service Exclusions
Speci cally excluded from Roadside Assistance
coverage are towing or services for vehicles
operated on a non-public roadway or highway,
nes, impound towing caused by a violation
of local, Municipal, State, Provincial, or Federal
law, and mounting, dismounting or changing
of snow tires, chains, or other traction devices.
422
Page 427 of 450

If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move
it by a police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call GM
Roadside Assistance. SeeRoadside
Assistance Program on page 420for
more information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a card
from the tow truck operator or write down the
driver’s name, the service’s name, and the
phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identi cation
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
427
Page 434 of 450
OnStar
If your vehicle has OnStar®and you subscribe
to the OnStar®services, please refer to the
OnStar®Terms and Conditions for information
on data collection and use. See alsoOnStar®
System on page 132for more information.
Navigation System
If your vehicle has anavigation system,
use of the system may result in the storage of
destinations, addresses, telephone numbers,
and other trip information.Please refer to
the navigation system operating manual for
information on stored data and for deletion
instructions.
Radio Frequency
Identi cation (RFID)
RFIDtechnology is used in some vehicles for
functions such as tire pressure monitoring and
ignition system security, as well as in connection
with conveniences such as key fobs for remote
door locking/unlocking and starting, and in-vehicle
transmitters for garage door openers. RFID
technology in GM vehicles does not use or record
personal information or link with any other GM
system containing personal information.
434
Page 438 of 450

Competitive Driving, Racing or Other........... 242
Content Theft-Deterrent............................... 107
Control of a Vehicle..................................... 230
Convenience Net......................................... 136
Coolant
Engine Temperature Warning Light........... 174
Heater, Engine......................................... 117
Surge Tank Pressure Cap........................ 309
Cooling System........................................... 311
Cruise Control............................................. 149
Cupholder(s)................................................ 136
Customer Assistance Information
Courtesy Transportation........................... 423
Customer Assistance for
Text Telephone (TTY) Users................. 418
Customer Assistance Offices.................... 418
Customer Satisfaction Procedure.............. 414
GM Mobility Reimbursement Program...... 419
Reporting Safety Defects to
General Motors..................................... 430
Reporting Safety Defects to the
Canadian Government.......................... 429
Reporting Safety Defects to the
United States Government.................... 429
Roadside Assistance Program.................. 420
Service Publications
Ordering Information.............................. 430D
Daytime Running Lamps............................. 153
Defensive Driving........................................ 226
Delayed Locking............................................ 99
Differential, Limited-Slip............................... 235
Disc, MP3................................................... 212
Doing Your Own Service Work.................... 281
Dome Lamp................................................ 155
Door
Automatic Door Lock................................ 100
Delayed Locking........................................ 99
Locks......................................................... 98
Power Door Locks..................................... 99
Programmable Automatic Door Unlock..... 100
Rear Door Security Locks........................ 100
Driver
Position, Safety Belt................................... 24
Seat Height Adjuster.................................. 10
Driver Information Center (DIC)................... 181
DIC Operation and Displays..................... 181
DIC Vehicle Personalization..................... 186
DIC Warnings and Messages................... 184
Driver’s Storage Compartment..................... 136
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