2007 CHEVROLET AVALANCHE phone

+e−e(Volume):Press the plus or minus
button to increase or to decrease the radio volume.
¨(Seek):Press the seek arrow to go to the
next radio station while in AM, FM, or XM™
(if equipped). Press this button to go to the
next track or chapter while sourced to the CD
or DVD slot. Press the button to go to the next
disc while sourced to a CD or DVD changer,
if multiple discs are loaded.
Radio Reception
You may experience frequency interference and
static during normal radio reception if items
such as cellphone chargers, vehicle convenience
accessories, and external electronic devices
are plugged into the accessory power outlet.
If there is interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can cause
station frequencies to interfere with each other.For better radio reception, most AM radio stations
will boost the power levels during the day, and
then reduce these levels during the night. Static can
also occur when things like storms and power lines
interfere with radio reception. When this happens,
try reducing the treble on your radio.
FM Stereo
FM stereo will give the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM
signals, causing the sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada. Just as with FM,
tall buildings or hills can interfere with satellite
radio signals, causing the sound to fade in and out.
In addition, traveling or standing under heavy
foliage, bridges, garages, or tunnels may cause
loss of the XM™ signal for a period of time.
The radio may display NO XM SIGNAL to indicate
interference.
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{CAUTION:
Wet brakes can cause accidents. They
may not work as well in a quick stop and
may cause pulling to one side. You could
lose control of the vehicle.
After driving through a large puddle of
water or a car wash, apply the brake pedal
lightly until the brakes work normally.
Driving too fast through large water puddles or
even going through some car washes can cause
problems, too. The water may affect your
brakes. Try to avoid puddles. But if you cannot,
try to slow down before you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can
build up under your tires that they can actually ride
on the water. This can happen if the road is wet
enough and you are going fast enough. When your
vehicle is hydroplaning, it has little or no contact
with the road.
Hydroplaning does not happen often. But it can
if your tires do not have much tread or if the
pressure in one or more is low. It can happen if
a lot of water is standing on the road. If you
can see reections from trees, telephone poles,
or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
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Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re
can cause bad injuries. To help avoid
injuries to you and others, read and follow
all the instructions on the pump island.
Turn off your engine when you are
refueling. Do not smoke if you are near
fuel or refueling your vehicle. Do not use
cellular phones. Keep sparks, ames,
and smoking materials away from fuel.
Do not leave the fuel pump unattended
when refueling your vehicle. This is
against the law in some places. Do not
re-enter vehicle while pumping fuel.
Keep children away from the fuel pump;
never let children pump fuel.The tethered fuel cap is located behind a hinged
fuel door on the driver’s side of the vehicle.
If the vehicle has E85 fuel capability, a yellow cap
with the words “E85 or gasoline” can be seen.
To remove the fuel cap, turn it slowly
counterclockwise. It will require more effort to
turn the fuel cap on the last turn as you loosen it.
440

Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while
it is in your vehicle. Static electricity
discharge from the container can ignite the
gasoline vapor. You can be badly burned
and your vehicle damaged if this occurs.
To help avoid injury to you and others:
Dispense gasoline only into approved
containers.
Do not ll a container while it is inside
a vehicle, in a vehicle’s trunk, pickup
bed, or on any surface other than
the ground.
Bring the ll nozzle in contact with
the inside of the ll opening before
operating the nozzle. Contact should
be maintained until the lling is
complete.
CAUTION: (Continued)
CAUTION: (Continued)

Do not smoke while pumping
gasoline.
Do not use a cellular phone while
pumping gasoline.
Checking Things Under
the Hood
{CAUTION:
An electric fan under the hood can start up
and injure you even when the engine is not
running. Keep hands, clothing, and tools
away from any underhood electric fan.
442

Customer Assistance and Information....... 582
Customer Satisfaction Procedure............... 582
Online Owner Center................................. 585
Customer Assistance for Text
Telephone (TTY) Users.......................... 586
Customer Assistance Offices..................... 586
GM Mobility Reimbursement Program........ 588
Roadside Assistance Program................... 588
Courtesy Transportation............................. 592
Vehicle Data Collection and
Event Data Recorders............................ 594
Collision Damage Repair........................... 595Reporting Safety Defects............................ 599
Reporting Safety Defects to the
United States Government..................... 599
Reporting Safety Defects to the
Canadian Government............................ 599
Reporting Safety Defects to
General Motors...................................... 600
Service Publications Ordering
Information............................................. 600
Section 7 Customer Assistance Information
581

STEP THREE — U.S. Owners:Both General
Motors and your dealer are committed to making
sure you are completely satised with your new
vehicle. However, if you continue to remain
unsatised after following the procedure outlined
in Steps 1 and 2, you should le with the Better
Business Bureau (BBB) Auto Line Program to
enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation of the
New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action, use
of the program is free of charge and your case will
generally be heard within 40 days. If you do not
agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.You may contact the BBB Auto Line Program using
the toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and
the District of Columbia. Eligibility is limited
by vehicle age, mileage, and other factors.
General Motors reserves the right to change
eligibility limitations and/or discontinue its
participation in this program.
583

Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your
GM ownership needs. Specic vehicle information
can be found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic
vehicle, including tips and videos and
an electronic version of this owner manual.
Keep track of your vehicle’s service history
and maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges
only available to members.
Refer to www.MyGMLink.com on the web for
updated information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section
of gmcanada.com where you can save information
on GM vehicles, get personalized offers, and
use handy tools and forms with greater ease.
Here are a few of the valuable tools and services
you will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of
your preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My
GM Canada section within www.gmcanada.com.
585

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use Text
Telephones (TTYs), Chevrolet has TTY equipment
available at its Customer Assistance Center.
Any TTY user in the U.S. can communicate with
Chevrolet by dialing: 1-800-833-CHEV (2438).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Chevrolet encourages customers to call the
toll-free number for assistance. However, if a
customer wishes to write or e-mail Chevrolet,
the letter should be addressed to:
United States — Customer Assistance
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 33170
Detroit, MI 48232-5170
www.Chevrolet.com
1-800-222-1020
1-800-833-2438 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-CHEV-USA
(243-8872)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
586