2007 CADILLAC ESCALADE ESV service schedule

Scheduled Maintenance
When the CHANGE ENGINE OIL SOON message
comes on, it means that service is required for your
vehicle. Have your vehicle serviced as soon as
possible within the next 600 miles (1 000 km). It is
possible that, if you are driving under the best
conditions, the engine oil life system may not
indicate that vehicle service is necessary for over a
year. However, your engine oil and lter must be
changed at least once a year and at this time the
system must be reset. Your GM Goodwrench
®
dealer has GM-trained service technicians who will
perform this work using genuine GM parts and reset
the system.If the engine oil life system is ever reset
accidentally, you must service your vehicle within
3,000 miles (5 000 km) since your last service.
Remember to reset the oil life system whenever
the oil is changed. SeeEngine Oil Life System on
page 410for information on the Engine Oil Life
System and resetting the system.
When the CHANGE ENGINE OIL SOON message
appears, certain services, checks, and inspections
are required. Required services are described
in the following for “MaintenanceI” and
“MaintenanceII.” Generally, it is recommended
that your rst service be MaintenanceI, your
second service be MaintenanceII, and that you
alternate MaintenanceIand MaintenanceII
thereafter. However, in some cases,
MaintenanceIImay be required more often.
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MaintenanceI— Use MaintenanceIif the
CHANGE ENGINE OIL SOON message comes on
within 10 months since the vehicle was purchased
or MaintenanceIIwas performed.MaintenanceII— Use MaintenanceIIif the
previous service performed was MaintenanceI.
Always use MaintenanceIIwhenever the message
comes on 10 months or more since the last
service or if the message has not come on at all
for one year.
Scheduled Maintenance
Service MaintenanceIMaintenanceII
Change engine oil and lter. SeeEngine Oil on page 407. Reset oil life system.
SeeEngine Oil Life System on page 410.An Emission Control Service.••
Lubricate chassis components.See footnote #.••
Visually check for any leaks or damage.See footnote (j).••
Inspect engine air cleaner lter or change indicator (if equipped). If necessary,
replace lter. SeeEngine Air Cleaner/Filter on page 412.See footnote (k).•
Rotate tires and check ination pressures and wear. SeeTire Inspection and
Rotation on page 467and “Tire Wear Inspection” inAt Least Once a Month on
page 528.••
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Scheduled Maintenance (cont’d)
Service MaintenanceIMaintenanceII
Inspect brake system.See footnote (a).••
Check engine coolant and windshield washer uid levels and add uid as
needed.••
Perform any needed additional services. SeeAdditional Required Services on
page 524.••
Inspect suspension and steering components.See footnote (b).•
Inspect engine cooling system.See footnote (c).•
Inspect wiper blades.See footnote (d).•
Inspect restraint system components.See footnote (e).•
Lubricate body components.See footnote (f).•
Check transmission uid level and add uid as needed.•
Check transfer case uid level and add uid as needed.•
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Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the
service, and the type of services performed in the boxes provided. SeeMaintenance Requirements
on page 518. Any additional information fromOwner Checks and Services on page 527can be added
on the following record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
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Online Owner Center
The Owner Center is a resource for your GM
ownership needs. Specic vehicle information can
be found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic
vehicle, including tips and videos and
an electronic version of this owner manual
(United States only).
Keep track of your vehicle’s service history
and maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use
Text Telephones (TTYs), Cadillac has TTY
equipment available at its Customer Assistance
Center. Any TTY user can communicate with
Cadillac by dialing: 1-800-833-CMCC (2622).
(TTY users in Canada can dial 1-800-263-3830.)
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Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer
Courtesy Transportation, a customer support
program for new vehicles.
For warranty repairs during the Bumper-to-Bumper
(US) or Base Warranty Coverage period
(Canada), provided by the New Vehicle Limited
Warranty, interim transportation may be available
under the courtesy transportation program.
Several courtesy transportation options are
available when warranty repairs are required to
assist in reducing your inconvenience.
Courtesy Transportation is not part of the new
Vehicle Limited Warranty and is available only at
participating dealers. A separate booklet entitled
“Warranty and Owner Assistance Information”
furnished with each new vehicle provides detailed
warranty coverage information.
Scheduling Service Appointments
When your vehicle requires warranty service,
you should contact your dealer and request an
appointment. By scheduling a service appointment
and advising your service consultant of your
transportation needs, your dealer can help
minimize your inconvenience.
If your vehicle cannot be scheduled into the
service department immediately, keep driving it
until it can be scheduled for service, unless,
of course, the problem is safety-related. If it is,
please call your dealership, let them know this,
and ask for instructions.
If the dealer requests that you simply drop the
vehicle off for service, you are urged to do so as
early in the work day as possible to allow for
the same day repair.
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Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize your inconvenience by
providing several transportation options.
Depending on the circumstances, your dealer
can offer you one of the following:
Shuttle Service
Shuttle Service is the preferred means of offering
Courtesy Transportation and participating
dealers can provide you with shuttle service to get
you to your destination with minimal interruption
of your daily schedule. This includes one-way
or round trip shuttle service within reasonable time
and distance parameters for the dealer’s area.
Public Transportation or Fuel
Reimbursement
If your vehicle requires warranty repairs, and
public transportation is used as “shuttle service,”
the reimbursement is limited to the associated
shuttle allowance (contact your dealer) and must
be supported by original receipts.In addition, in the U.S., should you arrange
transportation through a friend or relative, limited
reimbursement for reasonable fuel expenses
may be available. Claim amounts should reect
actual costs and be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for a
warranty repair. Taxi reimbursement may also be
available if you meet the eligibility for a courtesy
rental and a rental vehicle is not practical for your
requirements. Rental and taxi reimbursement will
be limited (contact your dealer) and must be
supported by original receipts. This requires that
you sign and complete a rental agreement and
meet state/provincial, local and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for
fuel usage charges and may also be responsible for
taxes, levies, usage fees, excessive mileage or
rental usage beyond the completion of the repair.
Generally it is not possible to provide a like-vehicle
as a courtesy rental.
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In Canada, the service bulletin reference number
can be obtained by contacting your GM dealer
or by calling 1-800-GMDRIVE (1-800-463-7483).
This reference number is needed to order the
service bulletin from Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
Owner’s Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner’s
manual will include the Maintenance Schedule for
all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Service Publications are available for current
and past model GM vehicles. To request an order
form, please specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
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