2007 BUICK TERRAZA Owner's Manual

Tips and Troubleshooting Chart
Problem Cause and Solution
The Digital Media system and RSE system will not
come on at all.
A fuse in the car has blown. After checking for short
circuits in the wires, replace the fuse with one of the
same rating.
The RSE screen displays DMS MEDIA NOT
INSERTED.
The DMS cartridge is not fully inserted.
Fully insert the DMS cartridge.
The RSE screen displays DMS MEDIA LOADING.
The system is still booting. Please wait up to
15 seconds for the system to boot and then switch
back to digital media mode.
The RSE screen displays DMS MEDIA ERROR.
The DMS cartridge is not operating properly or is
damaged. See your dealer if the problem persists.
The RSE screen displays DMS MEDIA FILE ERROR.
A le on your DMS cartridge is corrupted and will
not play properly. Run the PhatNoise DMS Doctor
on your computer and follow the recommendations.
337

Tips and Troubleshooting Chart (cont’d)
Problem Cause and Solution
The green light blinks at a steady rate for longer
than 20 seconds.
You have updated the rmware on the DMS
cartridge and the Mobile Digital Media system is
reprogramming itself. DO NOT REMOVE THE DMS
CARTRIDGE. Allow the Digital Media system to
reprogram itself for up to 10 minutes. When
reprogramming is complete, the lights will turn off
and stay off. The system will be ready to use.
No Sound.
Adjust the volume of the head unit.
Make sure the head unit has the Digital Media
player as the active source.
No Sound.
The head unit cannot access the Digital Media system.
File(s) on your cartridge may be corrupt. Run the
PhatNoise DMS Doctor on your computer and follow
the recommendations.
If you have just downloaded new rmware, this is
normal. Wait about seven minutes until the green
light stops blinking, then both lights should go off.
338

Tips and Troubleshooting Chart (cont’d)
Problem Cause and Solution
Audio skipping occurs during playback. Many things can cause a “skip”, or any break during
playback. If you are hearing breaks in playback, here
are some things to check:
When you hear a skip, restart the track, or seek
backwards a bit, to hear if the skip is actually in the
music le.
Check to see if you are using the latest rmware
and desktop software. This is very important, as
software is updated frequently. See PhatNoise
Music Manager manual.
Sometimes a heavily fragmented cartridge can
skip due to increased seek times. Defragment the
cartridge for best performance. See PhatNoise
Media Manager™ software instructions for
defragmenting a cartridge.
WMA les are not playing in the Mobile Digital
Media system.Some software such as Windows Media Player features
copy protection in their WMA encoding tools. This
prevents the tracks from playing on any device other
than your computer. Disable any “Copy Protect Music”
check box when encoding music. Consult your
software’s manual for more information.
339

Tips and Troubleshooting Chart (cont’d)
Problem Cause and Solution
Voice prompts are missing in the vehicle. Check your voice prompt settings on your desktop
computer:
Insert the DMS.
Open the Device view and select the DMS.
Press the Hardware Options button.
Open the DMS Database/Voice Prompts tab and
click Fix Voice Prompts.
Customer Assistance Center
For customer assistance in the United States,
call 1-877-GM-PHATN (877-467-4286) or contact
the Customer Assistance Center through the
internet at gmmobilemediasupportgedas.com
For customer assistance in Canada, see
the Customer Assistance Offices in the index of
your vehicle’s owner manual.
Theft-Deterrent Feature
THEFTLOCK®is designed to discourage theft
of your vehicle’s radio. The feature works
automatically by learning a portion of the Vehicle
Identication Number (VIN). If the radio is
moved to a different vehicle, it will not operate and
LOCKED will appear on the display.
With THEFTLOCK
®activated, the radio will not
operate if stolen.
340

Audio Steering Wheel Controls
If your vehicle has this feature, some audio
controls can be adjusted at the steering wheel.
They include the following:
wtux(Seek):Press the up or the down
arrow to go to the next or previous station and
stay there.To scan stations, press and hold either arrow for
two seconds until FREQUENCY SCAN appears
on the display. The radio will go to a station, play
for a few seconds, then go to the next station.
Press either arrow again to stop scanning.
The sound will mute while seeking or scanning.
The radio will only seek or scan stations with
a strong signal that are in the selected band.
When a CD is playing, press either arrow to go to
the previous or next track, if more than eight
seconds have played. If either arrow is held or
pressed more than once, the player will continue
moving backward or forward through the CD.
BAND:Press this button to switch between FM1,
FM2, AM, or XM1 or XM2 (if equipped).
341

1-6:Press this button to scan the stations that
are programmed on the radio preset pushbuttons.
The radio will go to the next preset station
stored on the pushbuttons, play for a few seconds,
then go on to the next preset station. Press this
button again to stop scanning. The radio will
only scan preset stations with a strong signal that
are in the selected band.
$(Mute):Press this button to silence the system.
Press this button again, to turn the sound on.
r(Play):When listening to the radio, press this
button to play a CD.
wux(Volume):Press the up or down arrow
to increase or decrease the volume.
Radio Reception
You may experience frequency interference and
static during normal radio reception if items
such as cellphone chargers, vehicle convenience
accessories, and external electronic devices
are plugged into the accessory power outlet.
If there is interference or static, unplug the item
from the accessory power outlet.
AM
The range for most AM stations is greater than for
FM, especially at night. The longer range can
cause station frequencies to interfere with each
other. For better radio reception, most AM
radio stations will boost the power levels during
the day, and then reduce these levels during
the night. Static can also occur when things like
storms and power lines interfere with radio
reception. When this happens, try reducing the
treble on your radio.
342

FM Stereo
FM stereo will give the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM
signals, causing the sound to fade in and out.
XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast-to-coast in the 48 contiguous
United States, and in Canada. Just as with FM,
tall buildings or hills can interfere with satellite
radio signals, causing the sound to fade in and out.
In addition, traveling or standing under heavy
foliage, bridges, garages, or tunnels may cause
loss of the XM™ signal for a period of time.
The radio may display NO SIGNAL to indicate
interference.
Care of Your CDs and DVDs
Handle CDs carefully. Store them in their original
cases or other protective cases and away from
direct sunlight and dust. The CD player scans the
bottom surface of the disc. If the surface of a
CD is damaged, such as cracked, broken,
or scratched, the CD will not play properly or not
at all. If the surface of a CD is soiled, take a
soft, lint free cloth or dampen a clean, soft cloth in
a mild, neutral detergent solution mixed with
water, and clean it. Make sure the wiping process
starts from the center to the edge.
Do not touch the bottom side of a CD while
handling it; this could damage the surface. Pick up
CDs by grasping the outer edges or the edge of
the hole and the outer edge.
Care of the CD and DVD Player
The use of CD lens cleaners for CDs is not
advised, due to the risk of contaminating the lens
of the CD optics with lubricants internal to the
CD mechanism.
343

Fixed Mast Antenna
The xed mast antenna can withstand most car
washes without being damaged. If the mast should
ever become slightly bent, straighten it out by
hand. If the mast is badly bent, replace it.
Check occasionally to make sure the mast is still
tightened to the antenna base located on the
hood of the vehicle. If tightening is required, tighten
by hand.
XM™ Satellite Radio Antenna
System
The XM™ Satellite Radio antenna is located on
the roof of your vehicle. Keep this antenna clear of
snow and ice build up for clear radio reception.
Loading items onto the roof of your vehicle
can interfere with the performance of the XM™
system. Make sure that the XM™ satellite antenna
is not obstructed.
Chime Level Adjustment
The radio is used to adjust the vehicle’s chime
level. To change the volume level of the chime,
press and hold pushbutton 6 with the ignition
on and the radio power off. The volume level will
change from the normal level to loud, and
LOUD will appear on the radio display. To change
back to the default or normal setting, press and
hold pushbutton 6 again. The volume level
will change from the loud level to normal, and
NORMAL will appear on the radio display.
Removing the radio and not replacing it with a
factory radio or chime module will disable
vehicle chimes.
344