2007 BUICK RAINIER Owner's Manual

If your vehicle is leased, the leasing company
may require you to have insurance that assures
repairs with Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Read your lease
carefully, as you may be charged at the end of
your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an
accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure
that no one else in your vehicle, or the
other vehicle, is injured.
If there has been an injury, call 911 for help.
Do not leave the scene of an accident until
all matters have been taken care of. Move
your vehicle only if its position puts you
in danger or you are instructed to move it by a
police officer.
Give only the necessary and requested
information to police and other parties involved
in the accident. Do not discuss your personal
condition, mental frame of mind, or anything
unrelated to the accident. This will help guard
against post-accident legal action.
If you need roadside assistance, call
GM Roadside Assistance. SeeRoadside
Assistance Program on page 504for more
information.
If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle before
it is towed away. Make sure this includes your
insurance information and registration if you
keep these items in your vehicle.
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Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and policy
number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If they
ask for a police report, phone or go to the police
department headquarters the next day and you
can get a copy of the report for a nominal fee. In
some states/provinces with “no fault” insurance
laws, a report may not be necessary. This is
especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for
your vehicle. Whether you select a GM dealer
or a private collision repair facility to x the
damage, make sure you are comfortable with
them. Remember, you will have to feel
comfortable with their work for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work will
be performed on your vehicle. If you have a
question, ask for an explanation. Reputable
shops welcome this opportunity.
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Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage
repairs, GM recommends that you take an active
role in its repair. If you have a pre-determined
repair facility of choice, take your vehicle there, or
have it towed there. Specify to the facility that
any required replacement collision parts be original
equipment parts, either new Genuine GM parts
or recycled original GM parts. Remember, recycled
parts will not be covered by your GM vehicle
warranty.
Insurance pays the bill for the repair, but you must
live with the repair. Depending on your policy
limits, your insurance company may initially value
the repair using aftermarket parts. Discuss this
with your repair professional, and insist on
Genuine GM parts.Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with
Genuine GM parts, even if your insurance
coverage does not pay the full cost.
If another party’s insurance company is paying for
the repairs, you are not obligated to accept a
repair valuation based on that insurance
company’s collision policy repair limits, as you
have no contractual limits with that company.
In such cases, you can have control of the repair
and parts choices as long as cost stays within
reasonable limits.
515

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA),
in addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety
defect exists in a group of vehicles, it may order a
recall and remedy campaign. However, NHTSA
cannot become involved in individual problems
between you, your dealer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to
http://www.safercar.gov; or write to:
Administrator, NHTSA
400 Seventh Street, SW.
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from http://www.safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, you should
immediately notify Transport Canada, in addition
to notifying General Motors of Canada Limited.
You may call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport
Canada) in a situation like this, we certainly hope
you will notify us.
Please call us at 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
516

In Canada, please call us at 1-800-263-3777
(English) or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle
suspension, brakes, electrical, steering, body, etc.
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair
service procedures, adjustments, and
specications for GM transmissions, transaxles,
and transfer cases.
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service
of your vehicle.
In Canada, the service bulletin reference number
can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483). This reference number is
needed to order the service bulletin from
Helm, Inc.
RETAIL SELL PRICE: $6.00 US + Processing Fee
517

Owner Information
Owner publications are written specically for
owners and intended to provide basic operational
information about the vehicle. The owner manual
will include the Maintenance Schedule for all
models.
In-Portfolio: Includes a Portfolio, Owner Manual,
and Warranty Booklet.
RETAIL SELL PRICE: $35.00 US +
Processing Fee
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00 US +
Processing Fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are
available for current and past model GM vehicles.
To request an order form, please specify year
and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on
the World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and
without incurring obligation. Allow ample time
for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are
to make checks payable in U.S. funds.
518

A
Accessories and Modications..................... 356
Accessory Inator........................................ 434
Accessory Power Outlet(s).......................... 168
Adding Equipment to Your Airbag-Equipped
Vehicle....................................................... 85
Additives, Fuel............................................ 359
Add-On Electrical Equipment....................... 464
Adjustable Throttle and Brake Pedal............ 112
Air Cleaner/Filter, Engine............................. 374
Air Conditioning........................................... 170
Air Suspension............................................ 337
Airbag
Passenger Status Indicator....................... 182
Readiness Light....................................... 181
Airbag Sensing and Diagnostic
Module (SDM).......................................... 510
Airbag System............................................... 68
Adding Equipment to Your
Airbag-Equipped Vehicle......................... 85
How Does an Airbag Restrain?.................. 76
Passenger Sensing System....................... 78
Servicing Your Airbag-Equipped Vehicle..... 84
What Makes an Airbag Inate?.................. 76
What Will You See After an Airbag
Inates?................................................. 77Airbag System (cont.)
When Should an Airbag Inate?................. 74
Where Are the Airbags?............................. 71
All-Wheel Drive........................................... 402
All-Wheel-Drive (AWD) System.................... 293
All-Wheel-Drive Service Light....................... 196
Antenna, Fixed Mast................................... 279
Antenna, XM™ Satellite Radio Antenna
System.................................................... 280
Anti-Lock Brake System (ABS).................... 287
Anti-Lock Brake, System Warning Light....... 187
Appearance Care
Aluminum Wheels.................................... 459
Care of Safety Belts................................ 457
Chemical Paint Spotting........................... 461
Cleaning Exterior Lamps/Lenses.............. 458
Cleaning the Inside of Your Vehicle.......... 453
Fabric/Carpet........................................... 455
Finish Care.............................................. 458
Finish Damage......................................... 460
Instrument Panel, Vinyl, and Other
Plastic Surfaces.................................... 456
Leather.................................................... 456
Sheet Metal Damage............................... 460
Tires........................................................ 460
Underbody Maintenance........................... 461
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Appearance Care (cont.)
Vehicle Care/Appearance Materials.......... 462
Washing Your Vehicle.............................. 457
Windshield, Backglass, and
Wiper Blades........................................ 459
Ashtray(s).................................................... 169
Audio System(s).......................................... 215
Audio Steering Wheel Controls................. 277
Care of Your CD and DVD Player............ 279
Care of Your CDs and DVDs................... 279
Chime Level Adjustment........................... 280
Fixed Mast Antenna................................. 279
Navigation/Radio System,
see Navigation Manual......................... 260
Radio with CD................................217, 228
Radio with Six-Disc CD............................ 238
Rear Seat Audio (RSA)............................ 275
Setting the Time...................................... 217
Theft-Deterrent Feature............................ 276
Understanding Radio Reception............... 278
XM™ Satellite Radio Antenna System...... 280
Automatic Headlamp System....................... 164
Automatic Transmission
Fluid........................................................ 375
Operation................................................. 114B
Battery........................................................ 396
Electric Power Management..................... 167
Run-Down Protection............................... 168
Before Leaving on a Long Trip.................... 321
Brake
Anti-Lock Brake System (ABS)................. 287
Emergencies............................................ 289
Parking.................................................... 118
System Warning Light.............................. 186
Brake Pedal, Throttle................................... 112
Brakes........................................................ 392
Braking....................................................... 286
Braking in Emergencies............................... 289
Break-In, New Vehicle................................. 108
Bulb Replacement....................................... 404
Halogen Bulbs......................................... 404
Headlamps, Front Turn Signal, and
Parking Lamps..................................... 405
License Plate Lamps................................ 407
Replacement Bulbs.................................. 407
Taillamps and Turn Signal Lamps............. 405
Buying New Tires........................................ 427
520