Table of Contents
Page
The BMW Maintenance Program - 2007 X5 3.0i and 4.8i..................... 1
Coverage ......................................................1
Maintenance Intervals..............................................1
Exclusions from coverage...........................................1
Maintenance Upgrade Option.........................................1
Maintenance Program.............................................. 2
The BMW Maintenance Program...................................... 2
Condition Based Service (CBS).......................................2
Service Interval Display............................................ 2
Info Display screen contents.........................................2
Control Display screen contents.......................................3
Symbols.......................................................3
Quality Certification I...............................................4
Special Note....................................................4
Maintenance summary............................................. 4
Standard operations...............................................5
Engine oil......................................................5
Microfilter (not shown in CBS display)...................................5
Frontbrake .....................................................5
Rearbrake......................................................5
Vehicle Check...................................................5
Brake fluid......................................................6
Spark plugs (not shown in CBS display)..................................6
Automatic Transmission (not shown in CBS display).........................6
Evidence of maintenance work....................................... 7
Emission Control Maintenance Schedule............................... 15
BatteryCare .................................................... 15
Corrosion Protection............................................. 15
Restoring corrosion protection.......................................15
Underbody maintenance...........................................16
Body Inspection................................................. 17
Customer Assistance Information.................................... 23
Customer Assistance - Notification ................................... 23
BBB Auto Line.................................................. 24
California Residents..............................................24
Special Programs................................................ 26
BMW Roadside Assistance......................................... 26
Owner’s Eligibility................................................26
Getting Started.................................................26
Calling For Assistance.............................................27
The BMW Maintenance Program -
2007 X5 3.0i and 4.8i
The BMW Maintenance Program is a benefit
designed to help reduce the cost of scheduled
and unscheduled maintenance.
Every 2007 X5purchased from an authorized
BMW SAV center in the United States or Puerto
Rico is covered by the BMW Maintenance Pro-
gram for 48 months or 50,000 miles, whichever
occurs first. Coverage begins on the date of first
retail sale or the date the vehicle is first placed in
service as a demonstrator or company vehicle,
whichever is earlier.
Any authorized BMW SAV center in the United
States or Puerto Rico will perform the scheduled
or additional maintenance services on your vehi-
cle at no expense to you. The maintenance
schedule intervals are based on normal driving
conditions and operation.Should you request
more frequent maintenance service, the cost
of these services will not be covered by the
Maintenance Program.
Coverage
The BMW Maintenance Programcovers all
factory-recommended maintenance, as deter-
mined by the Condition Based Service (CBS)
system. Additional items that need replacement
due to normal wear and tear, and that are not cov-
ered by the original New SAV Limited Warranty -
such as brake pads, brake rotors and wiper blade
inserts - are included, provided wear and tear
exceeds BMW specifications. Any adjustments
required due to normal operating conditions are
also included. See pages4-6ofthis booklet for
additional information.
Maintenance Intervals
Time intervals should be followed using the Con-
ditioned Based Service (CBS) data.
This BMW X5 Service and Warranty Information
Booklet should be presented to your authorized
BMW SAV center when maintenance is required.
Your authorized BMW SAV center will stamp this
book documenting the services or maintenance
performed.
Exclusions from coverage
– Items reimbursable under your New BMW SAV
Limited Warranty.
– Gasoline and gasoline additive.
– Windshield washer additive (except when in
conjunction with scheduled maintenance).
– Tires, wheel alignment, tire balance and
rotation.
– Wear and tear of soft trim items, such as: seats,
carpets, moldings, headliner, door panels and
all chrome trim.
– Damage detected when performing the rust
perforation inspection.
– Damage which results from negligence,
improper operation of the vehicle, wear and tear
or deterioration due to driving habits or condi-
tions, improper repair, environmental influ-
ences, flood, accident or fire damage, road salt
corrosion, alteration, installation of non-BMW
accessories, or use of improper, poor quality or
contaminated fuel.
– Altered or unreadable Vehicle Identification
Number (VIN) or odometer irregularities or vehi-
cles where the true mileage cannot be
determined.
– Maintenance or repair after the vehicle is
deemed a total loss.
– Maintenance or repairs performed by other
than an authorized BMW SAV center within the
United States or Puerto Rico.
– Vehicles used in competitive events.
– Oil changes performed outside the recom-
mended maintenance intervals as indicated by
the Service Interval Indicator.
Maintenance Upgrade Option
Please contact your authorized BMW SAV center
for information regarding an optional 6 year
100,000 mile maintenance upgrade.
1
Maintenance Program
The BMW Maintenance Program has been
devised with the following objectives: to maxi-
mize vehicle safety, reliability, and resale value by
minimizing breakdowns resulting from wear, and
minimizing cost and inconvenience by comput-
ing maintenance intervals based upon the spe-
cific manner in which each individual vehicle is
driven.
Maintenance intervals on motor vehicles have
conventionally been specified based upon accu-
mulated mileage. However, driving conditions
have a major influence on routine maintenance
requirements; distance traveled is only one of the
significant factors. A vehicle driven for 50,000
miles of short trips in the city with numerous cold
starts, prolonged periods of idling, stop-and-go
driving, and high engine speeds during accelera-
tion requires more frequent maintenance inter-
vals than a vehicle driven for 50,000 miles for
long distances at low engine speeds primarily at
operating temperature.
The advanced technologies at BMW have led to
the development of the unique BMW Condition
Based Service (CBS) system which computes
the actual optimum maintenance requirements
based not only upon the accumulated mileage,
but taking into account important factors such as
high or low engine speeds, short or long trip driv-
ing, and condition of the engine oil and brake
pads.
The BMW Maintenance Program
Condition Based Service (CBS)
CBS is a further development of the Service
Interval Indicator System. Sensors and sophisti-
cated algorithms take even more detailed
account of the various conditions of vehicle use.The remaining times for selected maintenance
tasks as well as any legally prescribed dates are
displayed to you individually:
Engine oil
Brakes - front and rear separately
Brake fluid
Vehicle check
Required State Inspection(s)
CBS thus determines the current and future
maintenance requirements. This data can also be
read from the vehicle key by your BMW Service
Advisor and used to propose the optimum scope
of maintenance.
Have maintenance and repair work performed by
your BMW center. Make sure that the mainte-
nance work is stamped in this Service and War-
ranty Information Statement. These entries are
the evidence of regular maintenance of your vehi-
cle and a requirement for warranty claims.
Disconnecting the battery during periods
of long-term storage will interrupt the
calculation of time-based services. Have all items
requiring time-based maintenance, such as
brake fluid and coolant, and possibly also the
engine oil brought up to date by your BMW cen-
ter. Also see the section on battery care on page
15 of this statement.
Service Interval Display
Info Display screen contents
The distance remaining until your next service
briefly appears when you switch on the ignition.
The Info Display immediately switches to
its compute mode when you press one of
the two buttons in the turn signal indicator lever.
2
Control Display screen contents
The current Status of Service items determined
by the CBS are shown in the Control Display.
You can also view additional information on the
service and maintenance requirements.
1. Open the start menu.
2. Press the controller to select the i-menu.
3. Select “Info sources” and press the
controller.
4. Select “Service” and press the controller.
5. Change to the upper field if necessary. Turn
the controller until “Service requirements” is
selected and press the controller.
6. Select “Status” and press the controller.
Symbols
No service is currently required.
The service deadline has already passed.
The deadline for service or a state inspec-
tion is approaching. Please contact your
SAV center for an appointment.You can request more detailed information on
every entry.
Turn the controller to scroll through the list, then
confirm the selected entry.
Confirm to exit the list.
The vehicles current service status is automati-
cally saved in the vehicles ignition key. The Ser-
vice Advisor at your SAV center has a device
called a key reader. When your Service Advisor
inserts your key into the key reader, all pertinent
vehicle and servicing data will be available, and a
customized maintenance checklist is printed out
based on the specific operations called for by the
Condition Based Service.
The performance of certain subsequent mainte-
nance elements, as required by the SAV New
Vehicle Limited Warranty, will be specified at
intervals computed by the BMW Service Interval
Indicator as follows:
– Oil Service: Engine oil should be changed with
the engine at operating temperature.
Note: Change oil at least once a year.
All 2007 model year X5s are factory-filled with
BMW High Performance Synthetic oils. At the
time of the printing of this booklet, the following
oils are strongly recommended and approved by
BMW:
•BMW High Performance 5W-30 Synthetic Oil
(BMW part number 07 51 0 017 866)
•Mobil 1 5W-30
•Mobil 1 5W-40
3
BMW is evaluating various synthetic oils for
inclusion in our list of recommended engine oils.
For the most current list of synthetic oils, please
contact your SAV center, or call BMW of North
America, LLC. at 1 800 831-1117. You can also
obtain this information from our website,
www.bmwusa.com/.
BMW recommends that you check your engine
oil level whenever you add fuel to your vehicle. If
you need to add oil between oil changes and are
unable to obtain BMW High Performance Syn-
thetic Oil, Mobil 1 or another special oil on the
list, use a synthetic oil with an API rating of SH or
higher.
The following maintenance elements must be
performed at the mileage/time stated (time inter-
vals begin from the vehicle’s production date):
– Brake Fluid Service: Change brake fluid every
two years, or when specified by CBS.
– Oxygen Sensor Service: The oxygen sensor
deteriorates strictly on a mileage basis and
must therefore be replaced at the following
intervals to maximize vehicle fuel economy and
minimize exhaust pollution.
120,000 miles.
– Spark Plug Service: Replace at 100,000 miles,
or as determined by CBS.
– The engine coolant has a lifetime rating and
does not need to be changed.
For your convenience, you may also wish to have
your SAV center perform any necessary opera-
tions to fulfill any state inspection requirements
in your area concurrent with the maintenance
elements specified above during other repairs.
Make sure that confirmation of maintenance
work is always entered in this Service and War-
ranty Information Statement. You may need this
for any warranty claims that become necessary,
and later on as evidence that your car has been
given the correct and regular maintenance that
justifies its resale or trade-in value.
BMW has applied the most modern technologi-
cal advances not only to the design and produc-
tion of your vehicle, but also to computing of the
optimum maintenance interval for your type of
operations and driving style. Your SAV center has
made a substantial investment in unique BMWspecial service tools to enable his BMW factory
trained service technicians to perform quality
repairs on your X5 in minimal time. Your service
technician looks forward to serving your every
service need and to help maximize your satisfac-
tion with your X5, its longevity, and resale value.
Quality Certification I
For a detailed list of items inspected, refer to the
Quality Certification I form provided to the Owner
at time of delivery. A copy of the form is on file at
the selling SAV center.
Special Note
The maintenance requirements for your vehicle
are determined dynamically by the Condition
Based Service (CBS) system . The maintenance
items stated herein reflect the latest information
available at the time of the printing of this state-
ment, and are subject to change. The most cur-
rent maintenance recommendations are available
from your authorized SAV center.
Maintenance summary
The Condition Based Service (CBS) system will
determine the requirement for performance of
the maintenance services described on this and
the following page. These services may be
required either individually or in conjunction with
other maintenance services.
Depending on the vehicle’s use, CBS may calcu-
late service intervals which are different from the
guidelines listed.
4
BMW OF NORTH AMERICA HEREBY
EXCLUDES INCIDENTAL AND CONSEQUEN-
TIAL DAMAGES, INCLUDING LOSS OF TIME,
INCONVENIENCE, OR LOSS OF USE OF THE
SAV, FOR ANY BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY, INCLUDING THE
IMPLIED WARRANTY OF MERCHANTABILITY,
APPLICABLE TO THIS PRODUCT.
Some states do not allow limitations on how long
an implied warranty lasts, or the exclusion or lim-
itation of incidental or consequential damages,
so the above limitations and exclusions may not
apply to you.
This warranty gives you specific legal rights, and
you may also have other rights which vary from
state to state. Any legal claim or action arising
from any express or implied warranty contained
herein must be brought within 12 months of the
date it arises.
This warranty does not apply to the following:
a. Damage caused by negligence, improper
accident damage repairs, or improper use.
b. Damage attributable to failure to perform
required inspections/maintenance at the
specified intervals or in accordance with the
BMW rust inspection/maintenance program
instructions. Proof must be provided by a paid
invoice or filling in the appropriate boxes in the
Service Section of this Statement.
BMW will not accept any liability for any parts
and accessories not approved by BMW.
This warranty shall be null and void if the SAV
identification number has been altered or
cannot be read, if the odometer has been
replaced or altered and the true mileage can-
not be determined, if the SAV has been
declared a total loss or sold for salvage pur-
poses, or if the SAV has been used in any
competitive event.
Federal Emissions System Defect
Warranty (Valid only in the U.S.A.
and Puerto Rico)
This warranty applies only to U.S. specification
SAVs distributed by BMW of North America
(BMW NA) or sold through the BMW NA Euro-
pean Delivery Program.
In accordance with the defect warranty provi-
sions of section 207(b) of the Clean Air Act,
BMW NA warrants to the first retail purchaser,
and each subsequent purchaser, that the SAV (a)
was designed, built and equipped so as to con-
form, at the time of sale, with all regulations of
the U.S. Environmental Protection Agency appli-
cable at the time of manufacture and (b) is free
from defects in materials and workmanship
which would cause it to fail to conform with appli-
cable regulations for a period of 2 years or
24,000 miles, whichever occurs first, except for
specific emission control components (as listed
on page 35), for which the warranty period is 8
years or 80,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed in service
as a demonstrator or company vehicle, whichever
is earlier.
Warranty claims must be made as soon as rea-
sonably possible after a defect is discovered. To
make a claim, the SAV must be brought to any
authorized BMW SAV center during normal busi-
ness hours.
The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either repair or replace the defective part, if any.
The decision whether to repair or replace said
parts is solely the prerogative of BMW NA and
must be expected to correct the failure of the
warranted part. Parts for which replacements are
made become the property of BMW NA. In all
cases, a reasonable time must be allowed for
warranty repairs to be completed after the SAV is
received by the authorized BMW SAV center.
For assistance in determining which specific
parts or components of your vehicle are covered
under this warranty, please contact your autho-
rized BMW SAV center.
32
It is the owner’s responsibility to have all sched-
uled inspection and maintenance services per-
formed (at the owner’s expense), as prescribed in
the maintenance schedule for the BMW Emis-
sion Control System. Service intervals are com-
puted by the onboard BMW service interval
indicator and displayed on the instrument panel.
The instructions for proper maintenance and use
can be found in the X5 Owner’s Manual. It is
strongly recommended that any replacement
parts used for maintenance, repair or replace-
ment of emission control systems be certified
BMW Service Parts or BMW Authorized
Remanufactured Parts. Without invalidating this
warranty, the owner may elect to have mainte-
nance, repair or replacement of the emission
control systems performed by any automotive
repair establishment, or elect to use parts other
than certified BMW Service Parts. However, the
cost of such service or parts will not be covered
under this warranty, except in emergency situa-
tions. In an emergency situation, where an
authorized BMW SAV center or a warranty
replacement part is not reasonably available
(within 30 days), repairs may be performed at any
available service establishment using any equiva-
lent part. BMW NA will reimburse the owner for
such emergency repairs (including labor, parts
and diagnosis not to exceed BMW NA rates for
labor, parts, and diagnosis in said area) that are
covered under this warranty. Replaced parts and
paid invoices must be presented at an authorized
BMW SAV center as a condition of reimburse-
ment for emergency repairs not performed by an
authorized BMW SAV center.
The use of replacement parts, which are not of
equivalent quality, may impair the effectiveness
of the emission control system. If other than cer-
tified BMW Service Parts or Authorized Remanu-
factured Parts are used for maintenance, repair
or replacement of components affecting emis-
sion control, the owner should obtain assurancesthat such parts are warranted by their manufac-
turer to be equivalent to genuine BMW parts in
performance and durability. BMW NA assumes
no liability under this warranty with respect to
parts other than genuine BMW parts.
However, the use of non-BMW replacement
parts or non-EPA certified parts does not invali-
date the warranty on other components, unless
non-BMW parts or non-EPA certified parts cause
damage to warranted parts.
What is not covered
This warranty does not cover malfunctions
caused by any of the following: accident, flood,
misuse, improper adjustment, modification, alter-
ation, tampering, disconnection, improper or
inadequate maintenance, use of leaded fuel or
fuels containing more than 10% ethanol, or other
oxygenates with more than 2.8% oxygen by
weight (i.e., more than 15% MTBE or more than
3% methanol plus an equivalent amount of
co-solvent).
The replacement of maintenance parts, such as
spark plugs, filters and similar items used in
required maintenance services, the repair or
replacement of maintenance parts beyond the
first required inspection/maintenance, or if the
part has been replaced earlier for reasons other
than it being defective.
The SAV or any part of the SAV unless a failure
causes the SAV to fail to conform to applicable
emission regulations.
Any SAV on which the odometer has been
replaced or altered and the true mileage cannot
be determined.
The SAV, if the vehicle identification number is
altered or cannot be read, or if the SAV has been
declared a total loss or sold for salvage purposes.
33
California Emission Control
System Limited Warranty*
This warranty applies to California certified SAVs
distributed by BMW of North America (BMW NA)
or sold through the BMW NA European Delivery
Program, registered and operated primarily in
California.
BMW NA warrants to the original purchaser and
each subsequent owner that the SAV is:
a. designed, built and equipped so as to con-
form with the applicable California Air
Resources Board emission standards.
b. free from defects in materials and workman-
ship which cause any part that can affect
emissions to fail to conform with applicable
requirements or to fail a California Smog
Check test or EPA approved short test for a
period of 3 years or 50,000 miles, whichever
occurs first.
c. free from defects in materials and workman-
ship in emission related parts, which are con-
tained in the California Emission Warranty
Parts List on page 39, for a period of 7 years
or 70,000 miles, whichever occurs first.
This warranty begins on the date of first retail
sale, or the date the SAV is first placed in service
as a demonstrator or company vehicle, whichever
is earlier.
To obtain service under this warranty, the SAV
must be brought, upon failure of a Smog Check
test or upon discovery of the defect, to the work-
shop of any authorized BMW SAV center, during
normal business hours. The authorized BMW
SAV center will honor or deny your claim within
30 days. If the claim is denied, the authorized
BMW SAV center will notify you in writing of the
reason(s). The authorized BMW SAV center is
required by law to honor the claim if notice is not
given to the owner within 30 days.The authorized BMW SAV center will, without
charge for parts or labor (including diagnosis),
either adjust, repair or replace the defective part
and other parts affected by the failure of the war-
ranted part, if any. If your SAV failed the California
Smog Check test or an EPA approved short test,
then BMW NA will repair your SAV so that it will
pass this test. Items that require scheduled
replacement are warranted up to the replace-
ment interval specified in the Service section of
this Statement. BMW NA may repair a part in lieu
of replacing it when performing warranty repairs.
Parts for which replacements are made become
the property of BMW NA. After 3 years or 50,000
miles, and in accordance with paragraph (c)
above, such repairs are limited to the repair or
replacement of those parts identified in the Cali-
fornia Emissions Warranty List.
If your California registered SAV is between 7 and
8 years old and has been driven less than 80,000
miles, then your SAV is eligible for additional war-
ranty coverage under the Federal Emissions
Warranty.
A repair performed as the result of a smog check
test failure due to a defect in a part, which is war-
ranted for 7 years/70,000 miles, is covered.
In all cases, a reasonable time, not to exceed 30
days, must be allowed for a warranty repair to be
completed, after the SAV is received by the
authorized BMW SAV center.
It is the owner’s responsibility to have all required
maintenance services performed (at the owner’s
expense), as prescribed in the maintenance
schedule for the BMW Emission Control System.
Service intervals are computed by the service
interval indicator and displayed on the instrument
panel.
*The California Emissions Control System Lim-
ited Warranty applies to all 2007 U.S. specifica-
tion BMW SAVs sold, leased, and/or registered in
California, Maine, Massachusetts or Vermont.
37