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Reference
At a glance
Controls
Driving tips Communications
Navigation
Mobility
Example: dialing phone numbers
Start the dialog:
Press the button on the steering wheel.
Adjusting volume
You can adjust the volume for the instructions
from the system:
Turn the button during an instruction to select
the desired volume.
This volume for the instructions is maintained,
even if the other audio sources are set to mini-
mum volume.
The setting is stored for the remote control cur-
rently in use.
Calling
Dialing phone numbers
Correcting phone numbers
After the last spoken sequence of digits has
been repeated by the system, you can delete
this sequence of digits.
The command {Correct number} can be
repeated as often as you like.
Deleting entry
{Delete} is used to delete all the digits entered
so far.
Voice phone book
The phone book entries can be called up auto-
matically from your mobile phone's memory.
CommandResponse
{Dial number}{{Please say the number}}
e.g. {123 456 7890}Depending on your equipment version:
{{123 456 7890. Continue?}} or
{{123 456 7890. And next?}}
{Dial}{{Dialing number}}
1.{Dial number}.
The dialog for establishing a telephone
connection is opened.
2.Say the phone number.
For telephone calls abroad, say {Plus}
and then the country code.
3.{Dial}.
The connection to the desired sub-
scriber is established.
{Correct number}.
The digits are deleted.
Telephoning
188
Selecting an entry
The connection to the phone number of the
selected entry is established.
Redialing
The {Redial} command calls up "Redial".
Notes
The commands in English were available
as of this printing. Other languages are
currently in preparation. To operate the mobile
phone via the voice command system, refer to
page22.<
Important for voice commands
For voice commands, bear in mind the follow-
ing:
>Pronounce the commands smoothly and at
normal volume, avoiding excessive empha-
ses and pauses.
>Keep the doors, windows and glass sunroof
closed to prevent interference from outside
noise.
>Avoid ambient noise in the vehicle while
speaking.
Inserting/removing snap-in
adapter
1.Press area 1 around the button and take off
the cover.
2.Insert the snap-in adapter in the front and
press it downward until it engages.
To remove the snap-in adapter:
Press area 1 around the button.
Inserting mobile phone
1.If applicable, remove the protective cap
from the mobile phone's antenna connector
so that the mobile phone can engage in the
snap-in adapter.
2.With its buttons facing upward, slide the
mobile phone up towards the electrical con- 1.{Dial name}.
The dialog for selecting an entry is
opened.
2.Say the name when prompted.
3.Confirm the prompt with {Yes}.
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At a glance
Controls
Driving tips Communications
Navigation
Mobility
tact points and press it downward until it
engages.
The mobile phone's battery is charged as soon
as the vehicle is in radio readiness or the steer-
ing is unlocked.
To conserve battery power, you should
avoid using the mobile phone when the
ignition is switched off.<
Remove the mobile phone
Press the button.
BMW Assist
190
BMW Assist
BMW Assist provides you with various services.
For example, the position data of your vehicle
can be transmitted to the BMW Assist
Response Center if an emergency call
* has
been initiated.
Many BMW Assist services depend on the indi-
vidually agreed contract.
After your contract has expired, the
BMW Assist system will be deactivated by the
BMW Assist Response Center without you hav-
ing to visit a BMW center. After the BMW Assist
system has been deactivated, no BMW Assist
service will be available. The BMW Assist sys-
tem can be reactivated by a BMW center after a
new contract has been signed.
Requirements
You can use BMW Assist when the following
requirements are met:
>The installed BMW Assist system is logged
onto a mobile phone network. This network
must be capable of transmitting the ser-
vices.
>To transmit position data, the vehicle must
be able to determine the current position.
>A GPS signal must be available in order for
BMW Assist to be activated and updated.
>You have subscribed to BMW Assist with
your BMW center or BMW Assist Response
Center and signed a service contract. Acti-
vation must have been completed.
>BMW Assist is activated, refer to page195.
Offered services
The following services are available via
BMW Assist:
>Emergency Request, refer to page229:
When you press the SOS button, a connec-
tion is established to the BMW Assist
Response Center. The BMW Assist Response Center contacts you and takes
further steps to help you.
>Automatic Collision Notification:
Under certain conditions, a connection is
established to the BMW Assist Response
Center after a serious accident. If possible,
the BMW Assist Response Center then
speaks with you and takes further steps to
help you.
>Enhanced Roadside Assistance:
You can call BMW Roadside Assistance
*
should you require help in the event of a
breakdown. If possible, the vehicle data and
position data are transmitted during this
call.
>Customer Relations:
For all information related to your vehicle,
you can be connected to BMW Customer
Relations.
>TeleService:
Data on your vehicle's service status or
required inspections are transmitted to your
BMW center either automatically before a
service due date or when you request a
BMW service appointment.
>Remote Door Unlock:
Contact BMW Assist Customer Care if your
remote control or key is not available and
you would like to have the vehicle unlocked.
>Stolen Vehicle Recovery:
After you report your vehicle stolen with the
police, call BMW Assist Customer Care to
determine its position.
In addition, optional services can be provided to
you, such as Concierge service or information
on directions, traffic or weather.
Press the SOS button in order to contact the
BMW Assist Response Center, see below.
You can also access the BMW Assist Concierge
services via the internet.
*
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6.Select "Start service" and press the con-
troller.
The service-relevant data are transmitted. Your
BMW center will contact you to arrange a ser-
vice appointment.
Contacting BMW Customer Relations
For all information related to your vehicle you
can call BMW Customer Relations.
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Customer Relations".
5.Press the controller.
6.Select "Start service" and press the con-
troller.
The BMW Assist Response Center will connect
you with BMW Customer Relations.
Concierge service*
When you call the BMW Assist Concierge, you
can obtain information about, e.g., current
events, gas stations or hotels, as well as receive
the corresponding telephone numbers and
addresses. Many hotels can be booked directly
through the BMW Assist Concierge service.
Concierge service requires additional enabling
by the BMW Assist Response Center.
Calling the Concierge
1.Press the button.
This opens the start menu.
2.Move the controller forwards to select
"Communication".
3.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "BMW Assist" is selected and press
the controller.
4.Select "Concierge" and press the control-
ler.
5.Select "New data request" and press the
controller.
The BMW Assist Response Center will connect
you with a BMW Assist Concierge.
BMW Assist
194
Displaying transmitted data
Select a received message, if applicable, and
press the controller.
Dialing a phone number or transferring
an address for destination guidance
1.Select "Options" and press the controller.
2.Select a menu item:
>Press "Call" to make a telephone call. A pre-
requisite for this is that your Bluetooth
mobile phone has been paired with the
vehicle.
>Press "Select as destination" to transfer the
address to the navigation system for desti-
nation guidance.
Adapting BMW Assist
Displaying and updating services
If the services offered by BMW Assist change,
you will be notified. In that event you may
update the service functions.
1.Press the button.
This opens the start menu.
2.Press the controller to open the menu.3.Turn the controller until "Settings" is
selected and press the controller.
4.Turn the controller until "BMW Services" is
selected and press the controller.
5.If necessary, move the highlight marker to
the uppermost field. Turn the controller
until "Service Status" is selected and press
the controller.
The currently available BMW Assist ser-
vices are displayed.
6.If necessary, select "Options"and press the
controller.
7.Select "Update services" and press the
controller.
Terminating services*
When you terminate the services, the connec-
tion to BMW Assist is deactivated.
Mobility
229Reference
At a glance
Controls
Driving tips
Communications
Navigation
Entertainment
Giving and receiving assistance
Emergency call*
Conditions for an emergency call:
>Equipment version with full mobile phone
preparation package. This equipment
makes it possible to initiate an emergency
call even if no mobile phone is paired with
the vehicle.
>BMW Assist is activated. Activating
BMW Assist, refer to page195.
>Radio readiness is on.
>The BMW Assist system is logged on to a
mobile phone network.
>The emergency calling system is operable.
Once your service contract for BMW Assist
expires, the BMW Assist system can be deacti-
vated by a BMW center without you having to
visit a workshop. Once the BMW Assist system
has been deactivated, emergency calls are not
possible. The BMW Assist system can be reac-
tivated by a BMW center after a new contract
has been signed.
Initiating an Emergency Request call
1.Briefly press the cover flap to open.
2.Press the button for at least 2 seconds.
The LED in the button lights up. As soon as the
voice connection to the BMW Assist Response
Center has been established, the LED flashes.
Once the BMW Assist Response Center has
received your Emergency Request, the
BMW Assist Response Center contacts you
and takes further steps to help you.If the circumstances allow this, remain in the
vehicle until the connection has been estab-
lished. You will then be able to provide a
detailed description of the situation.
If the current location of your vehicle can be
determined, it will be transmitted to the BMW
Assist Response Center.
If the LED is flashing but the BMW Assist
Response Center cannot be heard over the
hands-free system, it is possible that the
hands-free system is malfunctioning. You may
still be heard by the BMW Assist Response
Center, however.
Under certain conditions, an emergency call is
automatically initiated immediately after a
severe accident. This Automatic Collision Noti-
fication is not affected by the button being
pressed.
For technical reasons, the emergency
calling services cannot be guaranteed for
the most unfavorable conditions.<
Roadside Assistance
The BMW Group's Roadside Assistance ser-
vice is there to assist you around the clock in
the event of a breakdown, including on week-
ends and public holidays.
The phone numbers of the Roadside Assis-
tance in your home country can be found in the
Contact brochure.
In vehicles equipped with BMW Assist, you can
establish contact with the BMW Group's Road-
side Assistance for breakdown assistance
directly via iDrive, refer to page191.
First aid pouch*
Some of the articles contained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents reg-
Short commands for the voice command system
242
Short commands for the voice command
system
With short commands you can carry out certain
functions directly, regardless of which menu item is selected. Here are the important short
commands for the voice command system.
Assistance window
Communication
*
FunctionCommand
To call up assistance window20{Assistance window}
To select display in the assistance window20{Assistance window map facing north},
{Assistance window map direction of travel},
{Assistance window arrow display},
{Assistance window perspective},
{Assistance window current position},
{Assistance window trip computer} or
{Assistance window onboard info}
To change the scale in the assistance
window145{Assistance window scale ... feet} or
{Assistance window scale ... miles}
FunctionCommand
To open phone181{Phone}
To dial phone number181{Dial number}
To display phone book182{A to Z}
To select from phone book182{Call ...} or
{Dial name}
To display "Top 8"182{Top 8}
Redialing182{Redial}
To display "Received calls"182{Received calls}
To display "Missed calls"182{Missed calls}
To display "Bluetooth"177{Bluetooth}
To call up BMW Assist195{BMW Assist}
"BMW Service", to open services191{BMW Service}
To open "BMW Contact"184{BMW Contact}
To open "BMW Contact Numbers"184{BMW Contact numbers}
To open "Roadside Assistance"191{Roadside Assistance}