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(a) Towing with wheel lift type truck——From front
—From rear
(b) Using flat bed truck If towing is necessary, we recommend
you to have it done by your Toyota
dealer or a commercial tow truck ser-
vice. In consultation with them, have
your vehicle towed using either (a) or
(b).
Only when you cannot receive a towing
service from a Toyota dealer or com-
mercial tow truck service, tow your ve-
hicle carefully in accordance with the
instructions given in “—Emergency tow-
ing” on page 373.
Proper equipment will help ensure that
your vehicle is not damaged while being
towed. Commercial operators are generally
aware of the state/provincial and local
laws pertaining to towing.
Your vehicle can be damaged if it is
towed incorrectly. Although most operators
know the correct procedure, it is possible
to make a mistake. To avoid damage to
your vehicle, make sure the following pre-
cautions are observed. If necessary, show
this page to the tow truck driver. TOWING PRECAUTIONS:
Use a safety chain system for all towing,
and abide by the state/provincial and local
laws. The wheels and axle on the ground
must be in good condition. If they are
damaged, use a towing dolly.
(a) Towing with wheel lift type truck
From front
—Release the parking brake.
NOTICE
When lifting wheels, take care to en-
sure adequate ground clearance for
towing at the opposite end of the
raised vehicle. Otherwise, the under-
body of the towed vehicle will be
damaged during towing.
From rear—Use a towing dolly under the
front wheels.
NOTICE
Never tow a vehicle from the rear
with the front wheels on the ground,
as this may cause serious damage to
the transmission.
(b) Using flat bed truck
If your vehicle needs to be
towed—
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2. Secure the towing eyelet to the hole onthe bumper by turning it clockwise.
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3. Tighten the towing eyelet securely bya wheel nut wrench.
CAUTION
When installing the eyelet on the ve-
hicle, be sure to tighten the eyelet
securely. If the eyelet is loose, it may
come off when being towed and re-
sult in death or serious injury.
You can purchase a new key at your
Toyota dealer if you can give them the
key number and master key.
Even if you lose only one key, contact
your Toyota dealer to make a new key. If
you lose all your master keys, you cannot
make new keys; the whole hybrid vehicle
immobilizer system must be replaced.
See the suggestion given in “Keys” on
page 20.
If your keys are locked in the vehicle and
you cannot get a duplicate, many Toyota
dealers can still open the door for you,
using their special tools. If you must
break a window to get in, we suggest
breaking the smallest side window be-
cause it is the least expensive to replace.
Be extremely cautious to avoid cuts from
the glass.
If you lose your keys
