2006 SATURN RELAY phone

GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver or passenger adaptive equipment you may
require for your vehicle such as hand controls,
wheelchair/scooter lifts, etc.
The offer is available for a limited period of time from
the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit your Saturn retailer or call the Saturn
Customer Assistance Center at 1-800-553-6000. Text
telephone (TTY) users, call 1-800-833-6000.
In Canada, customers may call the Saturn Customer
Communication Centre at 1-800-263-1999. TTY users in
Canada may call 1-800-263-3830.
Roadside Assistance Program
For vehicles purchased in the U.S. call1-800-553-6000
(TTY: 1-800-833-6000).
For vehicles purchased in Canada call1-800-268-6800.
As the proud owner of a new Saturn vehicle, you are
automatically enrolled in the Saturn Roadside
Assistance Program. This value-added service is
intended to provide you with peace of mind as you drive
in the city or travel the open road. Saturn’s Roadside
Assistance toll-free number is staffed by courteous and
capable Roadside Assistance Representatives who
are available 24 hours a day, 365 days a year.
We will provide the following services during the
Bumper-to-Bumper warranty period at no expense
to you:
Fuel Delivery:Delivery of enough fuel
($5 maximum) for the customer to get to the
nearest service station.
Lock-out Service (identication required):
Replacement keys or locksmith service will
be covered at no charge if you are unable to gain
entry into your vehicle. Delivery of the replacement
key will be covered within 10 miles (16 km).
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Emergency Tow:Tow to the nearest Saturn
retailer for warranty service or in the event of
a vehicle-disabling accident. Assistance provided
when the vehicle is mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
Saturn Retailer Locator Service
In many instances, mechanical failures are covered
under Saturn’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representatives:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember we are only a phone call away.
Saturn Roadside Assistance:1-800-553-6000; text
telephone (TTY) users, call1-800-833-6000.
Saturn reserves the right to limit services or
reimbursement to an owner or driver when, in Saturn’s
judgment, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Saturn reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Saturn
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
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Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage. There
are signicant differences in the quality of coverage
afforded by various insurance policy terms. Many
insurance policies provide reduced protection to your
GM vehicle by limiting compensation for damage repairs
by using aftermarket collision parts. Some insurance
companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM
original equipment collision parts. If such insurance
coverage is not available from your current insurance
carrier, consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts. Read
your lease carefully, as you may be charged at the
end of your lease for poor quality repairs.
If an Accident Occurs
Here is what to do if you are involved in an accident.
Try to relax and then check to make sure you
are all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle, is
injured.
If there has been an injury, call 911 for help. Do not
leave the scene of an accident until all matters
have been taken care of. Move your vehicle only if
its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the accident.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the accident. This
will help guard against post-accident legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Assistance Program on
page 7-5for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
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Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the accident. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states with “no
fault” insurance laws, a report may not be necessary.
This is especially true if there are no injuries and both
vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a Saturn retailer or a
private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
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Cargo Lamp...................................................3-20
Chains, Tire...................................................5-67
Charging System Light....................................3-40
Check
Engine Light...............................................3-43
Checking Things Under the Hood......................5-10
Chemical Paint Spotting...................................5-94
Child Restraints
Child Restraint Systems...............................1-48
Infants and Young Children...........................1-45
Lower Anchors and Tethers for Children..........1-53
Older Children.............................................1-42
Securing a Child Restraint in a Rear Seat
Position..................................................1-59
Securing a Child Restraint in the Right
Front Seat Position...................................1-61
Where to Put the Restraint...........................1-52
Chime Level Adjustment.................................3-120
Cigarette Lighter.............................................3-25
Cleaning
Aluminum Wheels........................................5-93
Exterior Lamps/Lenses.................................5-91
Fabric/Carpet..............................................5-89
Finish Care.................................................5-92
Inside of Your Vehicle..................................5-88
Instrument Panel, Vinyl, and Other Plastic
Surfaces.................................................5-90
Leather......................................................5-90
Tires..........................................................5-93Cleaning (cont.)
Underbody Maintenance...............................5-94
Washing Your Vehicle...................................5-91
Weatherstrips..............................................5-91
Windshield, Backglass, and Wiper Blades.......5-92
Climate Control System...................................3-26
Air Filter, Passenger Compartment.................3-31
Outlet Adjustment........................................3-28
Rear..........................................................3-29
Collision Damage Repair................................... 7-8
Comfort Guides, Rear Safety Belt.....................1-39
Compact Spare Tire........................................5-87
Content Theft-Deterrent....................................2-29
Control of a Vehicle.......................................... 4-5
Convenience Net............................................2-55
Coolant
Engine Temperature Gage............................3-42
Heater, Engine............................................2-35
Cooling System..............................................5-28
Cruise Control................................................3-11
Cruise Control Light........................................3-47
Cupholder(s)..................................................2-50
Customer Assistance Information
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to Saturn................7-12
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