2006 SATURN RELAY phone

DVD Distortion
There may be an experience with video distortion when
operating cellular phones, scanners, CB radios,
Global Position Systems (GPS)*, two-way radios, mobile
fax, or walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
®System.
Cleaning the DVD Player
When cleaning the outside DVD faceplate and buttons,
use only a clean cloth dampened with clean water.
Cleaning the Video Screen
When cleaning the video screen, use only a clean cloth
dampened with clean water. Use care when directly
touching or cleaning the screen, as damage may result.
Rear Seat Audio (RSA)
If your vehicle has rear seat audio (RSA), this feature
allows rear seat passengers to listen to and control any of
the following audio sources: AM/FM tuner, front CD
player, and XM™ Satellite Radio Service (if equipped).
However, the rear seat passengers can only control the
sources that the front seat passengers are not listening
to. For example, rear seat passengers may listen to a CD
in the front radio and control it while the driver listens to
the radio through the front speakers. The rear seat
passengers have control of the volume for each set of
headphones.
The front seat audio controls always have priority over
the RSA controls. If the front seat passengers switch
the source for the main radio to a remote source,
the RSA will not be able to control the remote source.
You can operate the RSA when the main radio is off.
The DVD or auxiliary device will always be available on
channel (CHA or CH1) of the wireless headphones. All
other RSA sources are available on CHB or CH2 of the
wireless headphones, as well as the wired headphones. If
the RSA is off, the wired headphones will provide DVD or
auxiliary device audio. The rear seat passengers will not
be able to listen to XM, on CHB or CH2, if the front
passenger is listening to a DVD or auxiliary device.
The remote control will not operate any of the RSA
features.
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RSAO(Power):Press this button to turn the RSA
system on or off. RSA CHB or RSA CH2 will appear on
the display when the system is on to indicate the
channel to receive audio for the wireless headphones.
Pressing this button will also silence the rear speakers.
BAND:Press this button to switch between FM1, FM2,
AM, or XM1 or XM2 (if equipped). The selected radio
station will appear on the display. If the front passengers
are listening to the radio, the RSA will not switch between
the bands and cannot change the station.
tr/[u(Tune):When listening to the radio,
press the right or the left arrow to go to the next or the
previous station and stay there. This function is inactive if
the front seat passengers are listening to the radio.
When a CD is playing, press the left arrow to go to the
start of the current track or to the previous track. Press
the right arrow to go to the next track on the CD. This
function is inactive if the front seat passengers are
listening to a CD.
PROG (Program):Press this button to select the next
preset station stored on the radio. Each press of
this button will take you to the next preset station. This
function is inactive if the front seat passengers are
listening to the radio.
When a CD is playing in the single CD player, press this
button to select the next track. This function is inactive if
the front seat passengers are listening to a CD.
When a CD is playing in the six-disc CD changer, press
this button to select the next CD, if multiple CDs are
loaded. This function is inactive if the front seat
passengers are listening to a CD.
SRCE (Source):Press this button to switch between
playing the AM/FM tuner, front CD player, and XM™
Satellite Radio Service (if equipped). If one of the sources
are not loaded, the system will skip over the source when
this button is pressed.
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X(Headphone):Press the right or the left headphone
button to enable volume control of the wired headphone
connected to the corresponding jack. Press the right and
left arrow buttons to change the volume.
rj(Parental Control):This button is located behind
the video screen, below the auxiliary jacks. Press this
button while using RSA, or when a DVD or CD is playing
to blank the video screen and to mute the audio. The
power indicator lights on the DVD player will ash.
Turning on the parental control will also disable all other
button operations from the remote control and the
DVD player, except for the eject button. Press this
button again to restore operation of the RSA, DVD
player, and remote control.
This button may also be used to turn the DVD player
power on and automatically resume play if the vehicle
is on and a disc is in the player. If no disc is in the player
then the system will power up in auxiliary mode.
Theft-Deterrent Feature
THEFTLOCK®is designed to discourage theft of your
vehicle’s radio. The feature works automatically by
learning a portion of the Vehicle Identication Number
(VIN). If the radio is moved to a different vehicle, it will
not operate and LOCKED will appear on the display.
With THEFTLOCK
®activated, the radio will not operate
if stolen.
Audio Steering Wheel Controls
If your vehicle has this feature, some audio controls can
be adjusted at the steering wheel. They include the
following:
wtux(Seek):Press the up or the down arrow
to go to the next or previous station and stay there.
To scan stations, press and hold either arrow for
two seconds until FREQUENCY SCAN appears on
the display. The radio will go to a station, play for a
few seconds, then go to the next station. Press either
arrow again to stop scanning.
The sound will mute while seeking or scanning.
The radio will only seek or scan stations with a
strong signal that are in the selected band.
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When a CD is playing, press either arrow to go to the
previous or next track, if more than eight seconds have
played. If either arrow is held or pressed more than
once, the player will continue moving backward
or forward through the CD.
BAND:Press this button to switch between FM1, FM2,
AM, or XM1 or XM2 (if equipped).
1-6:Press this button to scan the stations that are
programmed on the radio preset pushbuttons. The radio
will go to the next preset station stored on the
pushbuttons, play for a few seconds, then go on to the
next preset station. Press this button again to stop
scanning. The radio will only scan preset stations with a
strong signal that are in the selected band.
$(Mute):Press this button to silence the system.
Press this button again, to turn the sound on.
r(Play):When listening to the radio, press this
button to play a cassette tape or CD.
wux(Volume):Press the up or down arrow to
increase or decrease the volume.
Radio Reception
You may experience frequency interference and static
during normal radio reception if items such as cellphone
chargers, vehicle convenience accessories, and
external electronic devices are plugged into the
accessory power outlet. If there is interference or static,
unplug the item from the accessory power outlet.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range can cause
station frequencies to interfere with each other. For
better radio reception, most AM radio stations will boost
the power levels during the day, and then reduce
these levels during the night. Static can also occur when
things like storms and power lines interfere with radio
reception. When this happens, try reducing the treble on
your radio.
FM Stereo
FM stereo will give the best sound, but FM signals will
reach only about 10 to 40 miles (16 to 65 km). Tall
buildings or hills can interfere with FM signals, causing
the sound to fade in and out.
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{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you cannot, try to slow down before
you hit them.
Hydroplaning
Hydroplaning is dangerous. So much water can build
up under your tires that they can actually ride on
the water. This can happen if the road is wet enough
and you are going fast enough. When your vehicle
is hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reections from trees, telephone
poles, or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle.
If you cannot avoid deep puddles or standing water,
drive through them very slowly.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text Telephone (TTY)
Users........................................................7-4
GM Mobility Reimbursement Program................7-5
Roadside Assistance Program..........................7-5
Vehicle Data Collection and Event Data
Recorders..................................................7-7
Collision Damage Repair.................................7-8Reporting Safety Defects................................7-11
Reporting Safety Defects to the United
States Government....................................7-11
Reporting Safety Defects to the Canadian
Government..............................................7-12
Reporting Safety Defects to Saturn..................7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your retailer and to Saturn. Together we are committed
to providing our customers with unparalleled service,
before, during and after the purchase of a Saturn
vehicle, for total customer satisfaction. We call this the
Saturn Difference. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your retailer’s sales or service departments.
If, for any reason, your ownership experience falls
below your expectations, we suggest you take
the following action:
STEP ONE:Contact the Retail Customer Assistance
Liaison. Any member of the retail management team has
the authority and the desire to resolve your concerns.
Normally, concerns can be quickly resolved at this level.STEP TWO:Should you need additional assistance,
contact the Saturn Customer Assistance Center by
calling 1-800-553-6000. In Canada, contact the Saturn
Customer Communication Centre at 1-800-263-1999.
A Saturn Customer Assistance Center team member will
handle your call and assist in providing product and
warranty information, the nearest retailer location,
roadside assistance, brochures, literature and discuss
any concerns you may have.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number. This 17-digit number
can be found on the vehicle registration or title, on
the upper driver’s side corner of the dash, or on
your roadside assistance key card.
The name of your selling and servicing retail facility.
Vehicle delivery date and present mileage.
Your daytime and evening phone numbers.
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You may contact the BBB Auto Line Program by using
the toll-free telephone number or by writing them at
the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. Saturn Corporation reserves
the right to change eligibility limitations and/or
discontinue its participation in this program.
Online Owner Center
The Owner Center is a resource for your ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner manual (United States only).
Keep track of your vehicle’s service history
and maintenance schedule.
Find Saturn retailers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit My Saturn within
www.saturn.com (United States) or My GM Canada
within www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist owners who have hearing difficulties, Saturn
has installed special TDD (Telecommunication Devices
for the Deaf) equipment in its Saturn Customer
Assistance Center.
Any hearing- or speech-impaired customer who has
access to a TDD or to a conventional Text Telephone
(TTY) can communicate with Saturn by dialing
1-800-TDD-6000. TTY users in Canada may dial
1-800-263-3830.
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