
255 Customer Assistance and Information
Service record retentionIt is the owner´s responsibility to retain ser-
vice records. If possible, you should keep
copies of all shop work orders for all service
and repairs, whenever performed. As indi-
cated in the new car and emission control
system warranties, it is important to docu-
ment that all necessary maintenance has
been done.HOW THE SERVICE RECORD
IS ORGANIZEDThe service record is comprised of a series
of coupons on which to record services as
they are performed. There are additional
coupons for documenting extra engine oil
and filter changes, extra automatic trans-
mission fluid services necessary for severe
service conditions, and brake fluid changes.HOW TO USE THE SERVICE
RECORD COUPONSWhen the car is brought to a Saab dealer for
scheduled maintenance, present the Saab
Warranty and Service Record Booklet to the
service manager. When the technician has
completed the service, the technician will
sign the maintenance record. The person
responsible for quality assurance at the
dealership will also sign and stamp the
record with the dealer identification stamp.
Service costsDealer pricing practices and labor for ser-
vice work vary. Saab’s recommended ser-
vice times for each service point do not
include the labor required to replace wear
items, such as wiper blades, brake pads or
tires. Nor is labor to perform other service or
repairs found to be necessary as a result of
the inspections included in these times.
Additional labor and parts will be charged
for such work when necessary, except as
covered under an applicable Saab warranty
or any optional extended service contract.
Transmission fluid changes or suspension
alignment, when necessary, are also addi-
tional.
Dealer charges for general shop material,
regulated hazardous waste removal, recy-
cling expenses or other operation costs may
also be applied to service and repair
invoices and are apt to vary by dealer and
location.
Owner assistanceWarranties and service
problem assistanceFor complete information about all applica-
ble warranties, including the New Car War-
ranty, Perforation Warranty, Vehicle Emis-
sion Warranty and Emission Perforation
Warranty, consult the Warranties and Ser-
vice Record Booklet which accompanies
this Owner’s Manual. It also contains owner
assistance information including Saab
Roadside Assistance. If the booklet is lost or
misplaced, a new one may be ordered
through a Saab dealer or by contacting
Saab.
In the U.S. there is a national Customer
Assistance Center at Saab Cars USA, Inc.
The toll-free number to call from all 50 states
is 1-800-955-9007.
In Canada, please call the Saab Customer
Assistance Centre at 1-800-263-1999.
A list of authorized Saab sales and service
dealers is available for those planning to
travel in the United States and Canada.
Canadian or U.S. travelers may call the
Customer Assistance Center in the country
in which they are traveling.
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273 Index
Index
AA/C system, fault diagnosis
_______ 247
A/C system, maintenance
_________ 246
ABS brakes
____________________ 162
ACC
__________________________ 79
ACC functions
___________________ 82
ACC, automatic climate control
_____ 79
ACC, calibration
_________________ 86
ACC, condensation water
__________ 86
ACC, useful tips
_________________ 86
AUX input
_____________________ 104
Adjusting the steering wheel
_______ 114
Adjustment, seats
________________ 18
Air conditioning (A/C), fault diagnosis
and maintenance ______________ 246
Airbag
_________________________ 29
Alarm _________________________ 50
Alarm functions
__________________ 53
Alarm signals
________________ 50
, 53
Album information
_______________ 104
Alternator
_____________________ 204
Alternator drive belt
__________ 204
, 265
Alternator rating
________________ 265
Antennas
______________________ 109
Anticorrosion treatment
___________ 248
Antidazzle rear-view mirror
________ 121
Ashtrays
______________________ 126
Autochecking of lights on starting
____ 64Auto-dimming rear-view mirror with
garage door opener
____________ 118
Automatic climate control (ACC)
_____ 79
Automatic transmission, technical
data
_________________________ 266
Aviod theft, tip
__________________ 168
BBattery
________________________ 202
Battery charging/replacing
________ 203
Battery, boost starting
____________ 188
Before a long journey ____________ 249
Before towing a camper or trailer
___ 179
Belt guide
______________________ 12
Boost starting using jump leads
____ 188
Brake and clutch fluid
____________ 199
Brake-fluid reservoir
_____________ 199
Brakes, technical data ____________ 267
Bulbs, changing
________________ 207
Bulbs, table of
__________________ 218
Buying new tires ________________ 228
CCD changer
____________________ 100
CHECK messages
_______________ 71
CHECKING
_____________________ 71
Car alarm
______________________ 50
Car care
______________________ 191Cargo net, 9-5 SportCombi
________ 138
Carpeting, care of
_______________ 243
Catalytic converter, important
considerations
_________________ 147
Central locking ___________________ 44
Change language in SID
___________ 72
Change of address notification
_____ 256
Changing a wheel
_______________ 239
Changing bulbs
_________________ 207
Changing wiper blades
___________ 205
Charger/Jump starting ____________ 190
Charging the battery/Jump starting
__ 190
Chassis number
________________ 270
Chassis number, key to
___________ 271
Checks before towing a camper or
trailer
________________________ 179
Child safety
_____________________ 22
Child safety locks, rear doors
_______ 47
Cleaning, engine bay
_____________ 245
Clock
_________________________ 105
Color code, body
________________ 270
Color code, trim _________________ 270
Compact spare wheel
____________ 237
Compass
______________________ 122
Condensation water, ACC
__________ 86
Connecting a portable player ______ 104
Coolant
_______________________ 198
Courtesy Headlight Feature
________ 74
Crash memory, see EDR
_________ 257
Cross modulation
_______________ 110
Cruise control
__________________ 161
Cup holder
_____________________ 129
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275 Index
IIf a tire goes flat
________________ 231
Ignition switch
__________________ 142
Immobilizer
_____________________ 49
Indicator and warning lights
________ 58
Indicator lights
___________________ 58
Information about fuel
____________ 150
Instrument illumination ____________ 75
Instruments and controls __________ 57
Interior equipment
_______________ 113
Interior lighting
_________________ 124
Interior rearview mirror
___________ 116
JJack
_________________________ 240
KKey
___________________________ 44
Key to chassis number
___________ 271
Key, remove
___________________ 142
LLATCH (child safety)
______________ 23
Labeling, tire sidewall ____________ 232
Labels
__________________________ 7Leather upholstery, care of
________ 243
Light horn
______________________ 73
Light switches ___________________ 73
Loading MP3 discs
______________ 102
Loading your vehicle _____________ 234
Luggage-compartment lighting
_____ 125
MMP3 player
____________________ 102
Main instrument panel
_____________ 58
Main/dipped beam
_______________ 73
Maintenance schedule ___________ 254
Maintenance, A/C-system _________ 246
Manual gearbox, technical data
____ 266
Maxi fuses
_____________________ 220
Milometer ______________________ 64
Moonroof ______________________ 123
Motoring abroad
________________ 249
Multipath propagation
____________ 109
NNew tires, buying
_______________ 228
Night Panel
_____________________ 72
OOil capacity, engine
______________ 262
Oil change, engine ______________ 197Oil specification
_________________ 262
Outdoor temperature
______________ 68
Owner assistance
_______________ 255
PPaintwork, touching-in
____________ 245
Parcel shelf, folding
______________ 134
Parking Assistance ______________ 170
Parking lights
____________________ 73
Plates and labels
________________ 270
Poly-V-belt
_____________________ 204
Portable fuel container
___________ 150
Portable player
_________________ 104
Power steering _________________ 201
Power-steering fluid
______________ 201
Premium
______________________ 107
Pressure gauge
__________________ 66
Prestige
_______________________ 107
Programme type ALARM
__________ 99
QQuality grading, tires
_____________ 229
Questions on function of airbag
______ 40
RRDS time
______________________ 106
Radiator fan ____________________ 204
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