MULTIMEDIA
Fault finding - Introduction
86C
86C-1
186C
NAV 4R
Program no.: 0000
Vdiag No.: 24MULTIMEDIA
Fault finding - Introduction
1. SCOPE OF THIS DOCUMENT
This document presents the fault finding procedure applicable to all computers with the following specifications:
2. PREREQUISITES FOR FAULT FINDING
Documentation type
Fault finding procedures (this manual):
–Assisted fault finding (integrated into the diagnostic tool), Dialogys.
Wiring Diagrams:
–Visu-Schéma (CD-ROM),
Type of diagnostic tools
–CLIP + multiplex line probe
Special tooling required
3. RECAP
For commercial vehicles, fault finding can only be run on the 4R Radio Navigation Computer by clicking on the Fault
finding - NAV4R Central Communication Unit - Commercial vehicles icon in the Help directory on the CLIP computer
desktop.
To run fault finding on the vehicle's computers,
Proceed as follows, depending on the type of equipment:Vehicle(s): Mégane II ph2, Master ph2 and ph3,
Master propulsion ph2 and ph3, Laguna II ph2,
Trafic II ph1 and ph2, Scénic II ph2
Function concerned: 4R Radio NavigationName of computer: 4R Radio Navigation
Computer
Program No.:0000
Vdiag No.: 24
Special tooling required
Multimeter
Elé. 1681Universal bornier
For vehicles with radio frequency remote control/key,
switch on the ignition with the key.
For vehicles with a Renault card,
to save energy, the vehicle's UCH cuts off the + after ignition feed after a certain period of time. It is essential to
force the + after ignition feed by applying the following procedure:
–with the vehicle card in the card reader,
–press and hold (5 seconds +) the Start button with starting conditions not fulfilled until the diode on the instrument
panel starts to flash rapidly,
–connect the diagnostic tool and perform the required operations.
NAV4R_V24_PRELI
MULTIMEDIA
Fault finding - Introduction
86C
86C-2
NAV 4R
Program no.: 0000
Vdiag No.: 24
To cut off the + after ignition feed, proceed as follows:
Faults
Faults are declared present or stored (depending on whether they appeared in a certain context and have
disappeared since, or whether they remain present but are not diagnosed within the current context).
The present or stored status of faults should be taken into consideration when the diagnostic tool is switched on
after the + after ignition feed (without any system components being active).
For a present fault, apply the procedure described in the Interpretation of faults section.
For a stored fault, note the faults displayed and apply the instructions in the Notes section.
If the fault is confirmed when the instructions in the Notes section are applied, the fault is present. Deal with the
fault.
If the fault is not confirmed, check:
–the electrical lines which correspond to the fault,
–the connectors on these lines (corrosion, bent pins, etc.),
–the resistance of the component detected as faulty,
–the condition of the wires (melted or split insulation, wear).
Conformity check
The aim of the conformity check is to check data that does not produce a fault on the diagnostic tool because the
data is inconsistent. Therefore, this stage is used to:
–carry out fault finding on faults that do not have a fault display, and which may correspond to a customer
complaint.
–check that the system is operating correctly and that there is no risk of a fault recurring after repairs.
This section gives the fault finding procedures for statuses and parameters and the conditions for checking them.
If a status is not behaving normally or a parameter is outside the permitted tolerance values, consult the
corresponding fault finding page.
Customer complaints - Fault finding chart
If the test with the diagnostic tool is OK but the customer complaint is still present, the fault should be processed by
customer complaints. For vehicles with key/radiofrequency remote control, use the key to switch off the ignition.
For vehicles with a Renault card,
press the Start button twice briefly (less than 3 seconds),
Ensure that the + after ignition feed has been cut off by checking that the computer indicator lights on the
instrument panel have gone out.
A synopsis of the general procedure to follow is provided on the following page in the
form of a flow chart.
List of monitored parts: navigation system
FAULT FINDING LOG
System: Carminat informed navigationPage 1 of 2
●Administrative identification
Date 2 0
Log completed by/tel.
Dealership details
VIN
Mileage
Repair Order Engine
●
Navigation system configuration
Navigation computerRenault part number:
series number Fault finding log
CCU: Central Communication UnitRenault part number:
series number Fault finding log
Cartographic CD-ROMRenault part number:
series number Fault finding log
Languages CD-ROM Version
RadioRenault part number:
series number Fault finding log
●
Customer complaint
1162 Problem reading the
cartographic CD-ROM1161 Problem opening or closing the
screen1158 Guidance voice message fault
1170 Navigation guidance fault 1160 Control fault on the CCU front
panel or independent keypad1171 Satellite reception fault (GPS)
999 Intermittent black screen 999 Permanent black screen 999 Location fault
Description of customer complaint:
Customer complaint reproduced:
YES NO
Are there any retrofitted accessories on the vehicle?
YES NO
If yes, which:
●
Conditions under which the customer complaint occurs
999 Permanent fault 999 Intermittent frequency
(occurrence must be stated)999 Low temperatures
999 Very high temperatures 999 Ambient heat 999 Engine running or warm
999 When starting 999 Covered area (garage, etc.) 999 Green TMC Symbol
999 Red TMC Symbol 999 Green GPS Symbol 999 Red GPS Symbol
999 During impacts/vibrations 999 Green CD Symbol 999 Red CD Symbol
Others Comments:
FD98
Fault finding log
page to print or photocopy - page to print or photocopy - page to print or photocopy
MULTIMEDIA
Fault finding - List and location of components86C
86C-10
NAV 4R
Program no.: 0000
Vdiag No.: 24
Radio/navigation computer
6 CD changer
MULTIMEDIA
Fault finding - Operating diagram
86C
86C-11
NAV 4R
Program no.: 0000
Vdiag No.: 24
Fault finding - Operating diagram
Layout of the main components of the 4R Radio Navigation system
Video screen fold-out
unit (Only on Mégane II
phase 2)GPS aerial
Diagnostic socket
CD multi-changer (optional)
Instrument panel
(Dot matrix display)
(Only on Mégane II phase 2)
Display 4R Radio
Navigation computerDepending on the vehicle
–Thermometer
–Speed signal
–Seat belt warning light
–+ side light feed
–Radio aerial
Steering wheel radio
satellite control
Speakers
- Multimedia multiplex network
- Wire connections
MULTIMEDIA
Fault finding - Functions
86C
86C-12
NAV 4R
Program no.: 0000
Vdiag No.: 24
Fault finding - Functions
General operation
The NAV 4R system includes the following functions:
●CD multi-changer (according to options).
●Satellite guidance navigation.
●Display (according to options).
●External thermometer.
●Clock.
●Audio.
●Seat belt warning light (Laguna II only).
1 - CD multi-changer
The CD multi-changer located on the dashboard can hold up to 6 CDs. Audio CDs and CDs recorded by the
customer may be played.
The CD changer does not play MP3 CDs.
2 - Navigation
This function guides the driver by displaying maps and issuing voice messages. The addresses for guidance are
entered using the keypad.
3 - Display
The display is used to show information such as navigation maps, radio, CD title (MP3 CDs optional), time,
temperature, etc.
4 - Thermometer
The 4R central communication unit may display the exterior temperature via:
–the UCH (only on Mégane and Scénic II phase 2),
–the sensor located on the right-hand door mirror (other vehicles).
The temperature is also transmitted to the climate control computer. This parameter can be viewed using parameter
PR006 External temperature.
5 - Clock
This function allows the time to be displayed on the video screen.
6 - Audio
Two audio systems are available:
–Standard 4X15 W,
–Cabasse 4X40 W.
These systems enable the user to listen to AM/FM radio, CDs (MP3 CDs optional with the Cabasse system) and
satellite navigation voice messages.
7 - Seat belt warning light (Only on Laguna II phase 2).
Seat belt warning light lit on the display.
MULTIMEDIA
Fault finding - Role of components
86C
86C-13
NAV 4R
Program no.: 0000
Vdiag No.: 24
Fault finding - Role of components
Role of main components
●Display: displays various multimedia system data such as the station selected, time, CD listing and satellite
guidance information.
●Steering column control: allows the various system functions to be used via the steering wheel control.
●Speakers and tweeters: relay the sound from the multimedia system into the vehicle.
●CD changer: enables compact discs to be loaded and music to be relayed to the tuner-amplifier.
●AM/FM aerial: receives radio signals from various transmitters.
●GPS aerial: receives various data transmitted by satellites.
●Radio/navigation computer: manages the various multimedia system functions according to user requests and
transmits audio data to the vehicle via the speakers.
●Cartographic map DVD: loads maps into the navigation computer.
●AM/FM aerial amplifier: improves the reception of AM/FM signals.
MULTIMEDIA
Fault finding - Configuration and programming86C
86C-14
NAV 4R
Program no.: 0000
Vdiag No.: 24
Fault finding - Configuration and programming
SETTINGS
VP002 Write VIN:
This command permits manual entry of the vehicle's VIN into the computer. Use this command each time the
computer is replaced. The VIN number is inscribed on the manufacturer's plate.
Procedure for writing the VIN
●Establish dialogue with the navigation computer.
●Select the repair mode menu.
●Select the other parameters menu.
●Select line VP002 Enter VIN.
●Enter the VIN.
●Exit fault finding mode.
●Switch off the ignition.
●Wait for the end of power latch.
●Reread the VIN in the identification menu to confirm (ID011 VIN code).
VP005 Computer configuration:
This command is used to configure the 4R radio navigation computer by entering the vehicle type and the trim level.
When the command is complete, switch off the ignition, wait 2 minutes and switch on the ignition again. Check that
the configuration has registered correctly by reading configurations LC001 Vehicle type and LC005 CD changer.
The radio is in factory mode after configuration (FM 87.5 MHz in scrambled mode for 2 minutes).
PROGRAMMING
There is no programming on the navigation system.