Page 55 of 86
MULTIMEDIA
Fault finding - Interpretation of parameters86C
86C-54
NAV 4R
Program no.: 0000
Vdiag No.: 24
PR009
ANGULAR POSITION
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Remove component 261 (Trafic: 662) without disconnecting the connectors.
Shake the radio/navigation computer vigorously; parameter PR009 Angular position should be above or equal
to 1 d/s.
Each time the 4R radio/navigation computer is at rest, PR009 Angular position should be very close to 0 d/s.
If the parameter does not change, contact the Techline.
AFTER REPAIRRepeat the conformity check from the start.
NAV4R_V24_PR009
Page 56 of 86

MULTIMEDIA
Fault finding - Interpretation of parameters86C
86C-55
NAV 4R
Program no.: 0000
Vdiag No.: 24
*RDS: Radio Data SystemPR010
RADIO FIELD INTENSITY
NOTESThere must be no present or stored faults.
Engine stopped, ignition on.
Tune to a known FM or AM station with the vehicle in an open area if possible.
The "Radio field intensity" corresponds to the electrical intensity of the radio signal (FM or AM) received at the
radionavigation tuner input, at the frequency currently selected. It is expressed in dB µV.
It gives an indication of the radio reception level. Below 18 dB µV, the station is considered weak and does not
appear in the list of radio stations.
A low value (< 18 dB µV) on this parameter means that:
–Either the selected station has a weak transmission in the geographical area. This may be due to the
distance from the selected station's transmitter (far from urban area, on motorways) or obstacles interfering
with the transmission of radio waves (mountainous areas, buildings, deep valleys).
–Or, if the reception conditions are good in the geographical area for the selected station, there is a fault on
the vehicle's reception system: one of the components (aerial/aerial amplifier/coaxial connection/radio aerial
connector) is faulty. In this case, refer to ALP 4.
This parameter may be used to compare two vehicles in order to determine if there actually is a vehicle fault.
Summary table of field values and their effect on radio reception:
Radio field intensityAudio
qualityRDS* decoding
(eg.: station names display)Automatic tuning/
Presence in the radio list
PR010 > 18 dBµVOK OK OK
14 dBµV < PR010 < 18 dBµVOK OKNOK
10 dBµV < PR010 < 14 dBµVOKNOK NOK
PR010 < 10 dBµVNOK NOK NOK
AFTER REPAIRRepeat the conformity check from the start.
NAV4R_V24_PR010
Page 58 of 86
MULTIMEDIA
Fault finding - Dealing with commands
86C
86C-57
NAV 4R
Program no.: 0000
Vdiag No.: 24
Fault finding - Dealing with commands
CLEARING
RZ001 Fault memory:
This command is used to clear faults stored in the navigation computer.
ACTIVATIONS
AUDIO tab
AC004 Speaker test:
This command is used to perform a listening test on the speakers.
DISPLAY tab
AC021 Display test:
This command is used to check that the video display is operating correctly. Three colours are displayed on
the screen: Red, green and blue, and a black mosaic on a white background.
USER SELECTION tab
AC022 CD ejection:
This command is used to eject the CD from the CD reader, and not from the CD changer.
Page 63 of 86
MULTIMEDIA
Fault finding - Customer complaints
86C
86C-62
NAV 4R
Program no.: 0000
Vdiag No.: 24
NOTESOnly consult the customer complaints after performing a complete check with
the diagnostic tool.
THE 6 CD CHANGER DOES NOT WORK ALP 11
NO RADIO AND/OR CD SOUND ALP 12
SATELLITE CONTROLALP 13
FRONT PANEL BUTTON FAULT ALP 14
NO NAVIGATION VOICE MESSAGES ALP 15
THE VOLUME DOES NOT INCREASE WITH THE VEHICLE SPEED ALP 16
NO TRAFFIC INFORMATION MESSAGES APPEAR ON THE SCREEN ALP 17
THE DISPLAY ON THE SCREEN STAYS FROZEN ALP 18
Page 71 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-70
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 5 CD read fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Is the fault related to CD reading by the radio/
navigation computer or by the 6CD changer?
By the radio/navigation computer By the 6CD changer
Is the CD an MP3 CD?
Yes
Check that component 261 (commercial vehicle:
662) is compatible with MP3 CDs (see "MP3" logo
on keypad).
Yes
Try with another MP3 CD.
Has the fault disappeared?
Yes
The faulty CD is in poor condition or is not
compatible (only MP3 format is compatible).
No
NoEnd of fault finding.
NoContact the Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP5
Page 73 of 86
MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-72
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 5
CONTINUED 2
Is the CD an audio CD?
Yes No
Try with another audio CD. Has the fault
disappeared?
Yes No
The faulty CD is in poor
condition or is not compatible.
Is the CD a cartographic map CD?
Yes No
Is the cartographic map CD
"Carminat Advanced
Navigation 2" compatible?
(original version).
Contact the
Techline.
The CD is not
compatible - End of
fault finding.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
Page 78 of 86

MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-77
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 10 The screen displays "CD0000"
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Ensure there are no present or stored faults.
Is this message displayed following replacement
of the radio/navigation computer?
Yes
This message is displayed following replacement of
the radio/navigation computer. Enter the anti-theft
code from the old computer linked to the changer.
The changer registers the new computer's code.
If the old radio code is lost, the changer code can be
cleared using the clearing code.
To obtain the clearing code, contact the Techline.
It is necessary to enter the 6 CD changer
immobiliser code. To do this, follow the instructions
in Technical Note 5037A Code supply procedure.
NoThis message is displayed after the 6 CD
changer is replaced. The computer code
is programmed when the battery or
changer are connected.
When it is installed in the vehicle, the CD
changer is programmed with the radio
supply code.
Note:
The CD changer is supplied uncoded.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP10
Page 82 of 86

MULTIMEDIA
Diagnostic - Fault finding chart86C
86C-81
NAV 4R
Program no.: 0000
Vdiag No.: 24
ALP 14 Front panel button fault
NOTESOnly check the customer complaint after performing a full check with the diagnostic
tool.
Use the Wiring Diagram Technical Note for the vehicle concerned.
Check for + 12 V on connection SP2 and earth on connection MT (Laguna and Trafic), MAO (Mégane and
Scénic) or NL (Master) of component 261 (Trafic: 662).
If the connection is faulty and there is a repair procedure (see Technical Note 6015A, Electrical wiring repair,
Wiring: Precautions for repair), repair the wiring, otherwise replace it.
Check that statuses ET026 Radio On/Off button, ET014 Source button, ET027 CD eject button, ET028 Tone
button, ET029 Voice synthesiser button, ET030 Station preselection button, ET032 Navigation button,
ET033 Directional button, ET034 Mode button, ET036 MUTE button, ET038 Front panel rotary button and
ET039 Front panel rotary button press are consistent during use (see Conformity check).
Do all the front panel buttons operate correctly?
No Yes
Check that no buttons are jammed.
If a button remains jammed, contact the Techline.
End of fault finding.
If the fault recurs, contact Techline.
AFTER REPAIRCarry out a complete check with the diagnostic tool.
NAV4R_V24_ALP14