While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Pontiac Roadside Assistance: 1-800-ROADSIDE
(762-3743), text telephone (TTY) users, call
1-888-889-2438.
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac’s
judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Pontiac reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without noti cation.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
To enhance your ownership experience, we and
our participating dealers are proud to offer Courtesy
Transportation, a customer support program for
new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This
will reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle off
for service, you are urged to do so as early in the work
day as possible to allow for the same day repair.
7-7
Cupholder(s)..................................................2-45
Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-5
Reporting Safety Defects to General Motors....7-11
Reporting Safety Defects to the Canadian
Government............................................7-11
Reporting Safety Defects to the United
States Government...................................7-10
Roadside Assistance Program......................... 7-6
Service Publications Ordering Information........7-11
D
Daytime Running Lamps..................................3-15
Defensive Driving............................................. 4-2
Delayed Headlamps........................................3-15
Delayed Locking.............................................2-12
Doing Your Own Service Work........................... 5-4
Dome Lamp...................................................3-18Door
Automatic Door Lock....................................2-12
Delayed Locking..........................................2-12
Door Ajar Reminder.....................................2-11
Locks........................................................2-10
Power Door Locks.......................................2-11
Programmable Automatic Door Unlock............2-13
Driver
Position, Safety Belt.....................................1-15
Driver Information Center (DIC).........................3-45
DIC Operation and Displays..........................3-46
DIC Vehicle Personalization..........................3-52
DIC Warnings and Messages........................3-48
Driving
At Night.....................................................4-18
City...........................................................4-22
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Freeway.....................................................4-23
Hill and Mountain Roads..............................4-26
In Rain and on Wet Roads...........................4-20
Rocking Your Vehicle to Get it Out.................4-32
Winter........................................................4-27
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