202 Controls in detail
Useful features
You can take and place telephone calls
using thes andt buttons on the
multifunction steering wheel. Use the con-
trol system for performing other telephone
functions (
page 146).
See separate operating manual for infor-
mation on how to operate the telephone.
Tele Aid The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
Automatic and manual emergency
Roadside Assistance and
Information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.
!
The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using the
SOS button. Failure to complete either
of these steps will result in a system
that is not activated. If the system is
not activated, the indicator lamp in the
SOS button stays on after switching on
ignition and the message
TELE AID
EMERG. CALL – NOT ACTIVATED
will be
shown in the multifunction display for
approx. 10 seconds.
If you have any questions regarding ac-
tivation, please call the Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
206 Controls in detail
Useful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than two seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
CONNECTING CALL will appear in the
multifunction display.
When the connection is established, the
message
CALL CONNECTED appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and
location (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established. When a
voice connection is established the audio system mutes and the message
TELE AID
– ROADSIDE ASSISTANCE CALL ACTIVE
appears in the multifunction display.
Describe the nature of the need for
assistance.
The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Light Truck Center. For
services such as labor and/or towing,
charges may apply. Refer to the Roadside
Assistance manual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
i
The indicator lamp in the Roadside
Assistance button• remains illumi-
nated in red for approx. ten seconds
during the system self-check after
switching on ignition (together with the
SOS button and the Information
button¡).
See system self-check (
page 203)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately ten seconds.
If the indicator lamp in the Roadside
Assistance button• is illuminated
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside
Assistance call (e.g. the relevant cellu-
lar phone network was not available).
The message
CALL FAILED appears in
the multifunction display.
239 Operation
At the gas station
At the gas station
Refueling
The fuel filler flap is located on the
right-hand side of the vehicle towards the
rear.
Locking/unlocking the vehicle with the re-
mote control automatically locks/unlocks
the fuel filler flap.1Fuel filler flap (including a placard on
the inner side with supplemental tire
inflation pressure information)
2Fuel cap
Turn off the engine.
Remove the SmartKey from the starter
switch.
Open fuel filler flap1 by pushing at
the point indicated by the arrow.
Turn fuel cap2 to the left and hold on
to it until possible pressure is released.
Take off fuel cap2 and set it in the re-
cess on fuel filler flap1.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.
Replace fuel cap2 by turning it clock-
wise until it audibly engages.
Close fuel filler flap1.
Warning!G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious inju-
ry. Whenever you are around gasoline, avoid
inhaling fumes and skin contact, extinguish
all smoking materials. Never allow sparks,
flame or smoking materials near gasoline!
Failure to remove the fuel cap slowly could
result in personal injury.
Warning!G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
251 Operation
Battery
Battery
The battery is located in front of the rear
seat bench and below the cup holder. Jump
starting terminals are located in the left
side of the engine compartment
(
page 357). Refer to Maintenance
Booklet for battery maintenance intervals.
The battery should always be sufficiently
charged in order to achieve its rated ser-
vice life.
If you use your vehicle less than approxi-
mately 200 miles (300 km) per month,
mostly for short-distance trips, or if it is not
used for long periods of time, you will need
to have the battery charge checked more
frequently and corrected if necessary.
When replacing batteries, always use bat-
teries approved by Mercedes-Benz.
If you do not intend to operate your vehicle
for an extended period of time, consult an
authorized Mercedes-Benz Light Truck
Center about steps you need to observe.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
For more information, see “Battery”
(
page 353).
G
Observe all safety instructions
and precautions when handling
automotive batteries.
A
Risk of explosion
D
Keep flames or sparks away
from battery. Do not smoke.
B
Battery acid is caustic. Do not
allow it to come into contact
with skin, eyes or clothing.
In case it does, immediately
flush affected area with clear
water and seek medical help if
necessary.
E
Wear eye protection.
C
Keep children away.
F
Follow the instructions in this
Operator’s Manual.
i
If the battery is discharged
you will no longer be able to turn
the SmartKey in the starter switch
the gear selector lever will remain
locked in positionP
278 Operation
Winter driving
Before the onset of winter, have your
vehicle winterized at an authorized
Mercedes-Benz Light Truck Center. This
service includes:
Check of anticorrosion and antifreeze
concentration.
Addition of cleaning concentrate to the
water of the windshield and headlamp
cleaning system. Add MB Concentrate
“S” to a premixed windshield washer
solvent/antifreeze which is formulated
for below freezing temperatures
(
page 382).
Battery test. Battery capacity drops
with decreasing ambient temperature.
A well charged battery helps to make
sure that the engine can be started,
even at low ambient temperatures.
Tire change. Mercedes-Benz recom-
mends M+S rated radial-ply tires with a
minimum tread depth of approximately
1/6in (4 mm) on all four wheels for the
winter season.
Winter tires
Always use winter tires at temperatures
below 45°F (7°C) and whenever wintry
road conditions prevail. Not all M+S rated
tires provide special winter performance.
Make sure the tires you use show M+S and
the mountain/snowflake.marking on
the tire sidewall. These tires meet specific
snow traction performance requirements
of the Rubber Manufacturers Association
(RMA) and the Rubber Association of Can-
ada (RAC) and have been designed specif-
ically for use in snow conditions. Using
winter tires is the only way to achieve the
maximum effectiveness of the ABS and
ESP in winter operation.For safe handling, make sure that all
mounted winter tires are of the same make
and have the same tread design.
Always observe the speed rating of the
winter tires installed on your vehicle. If the
maximum speed for which your tires are
rated is below the speed rating of your
vehicle, you must place a notice to this
effect where it will be seen by the driver.
Such notices are available from your tire
dealer or from any authorized
Mercedes-Benz Light Truck Center.
Warning!G
Winter tires with a tread depth under 1/6in
(4 mm) must be replaced. They are no
longer suitable for winter operation.
291 Practical hints
What to do if …
ProblemPossible causeSuggested solution
-The yellow ABS indicator lamp
comes on while driving.The ABS has switched off because charging
voltage has fallen below 10 volts. The battery
may not be charged.Turn off unnecessary electric con-
sumers.
When the battery voltage is above this
value again, the ABS is operational
again.
Note the messages in the multifunc-
tion display (
page 298).
304 Practical hints
What to do if …
Symbol messages
Display symbolDisplay messagePossible causePossible solution
#BATTERY/ALTERNATOR
VISIT WORKSHOP!The battery was charged with a battery
charger or jump started.Have the battery checked at a service
station.
The battery is no longer charging.
Possible causes:
alternator malfunctioning
broken poly-V-belt
Stop immediately and check the
poly-V-belt.
If it is broken:
Do not continue to drive. Otherwise
the engine will overheat due to an in-
operative water pump which may re-
sult in serious engine damage not
covered by the Mercedes-Benz Limited
Warranty. Notify an authorized
Mercedes-Benz Light Truck Center.
If it is intact:
Turn off unnecessary electric consum-
ers.
Drive immediately to the nearest
authorized Mercedes-Benz Light Truck
Center.
UNDERVOLTAGE
ENGINE ON!The battery has insufficient voltage.Start the engine.
333 Practical hints
Replacing SmartKey batteries
Replacing SmartKey batteries
If the batteries in the SmartKey are dis-
charged, the vehicle can no longer be
locked or unlocked. It is recommended to
have the batteries replaced at an autho-
rized Mercedes-Benz Light Truck Center.Batteries contain materials that can harm
the environment if disposed of improperly.
Recycling of batteries is the preferred
method of disposal. Many states require
sellers of batteries to accept old batteries
for recycling.
Warning!G
Keep the batteries out of reach of children.
If a battery is swallowed, seek medical help
immediately.
i
When inserting the batteries, make
sure they are clean and free of lint.
i
When replacing batteries, always re-
place both batteries.
The required replacement batteries are
available at any Mercedes-Benz Light
Truck Center.