259 Controls in detail
Driving systems
Narrow vehicles
Because of their narrow profile, the vehi-
cles traveling near the outer edges of the
lane have not yet been detected by Dis-
tronic. There will be insufficient distance to
the vehicles ahead.
Airmatic DC (Dual Control)*
Airmatic automatically selects the opti-
mum suspension tuning and ride height for
your vehicle. The Airmatic consists of two
components:
Adaptive Damping System (ADS)
Vehicle level control
The ADS automatically selects the opti-
mum damping for the respective driving
conditions. At the same time the suspen-
sion is set to either Sport 1, Sport 2 or
Comfort.Suspension tuning
The suspension tuning is set according to:
Your driving style
Road surface conditions
Your choice of suspension style,
Sport 1, Sport 2 or Comfort, which you
select using the damping button1
(page 260).
The following suspension styles are
available:
Comfort
Both indicator lamps2
(page 260) are off.
Sport 1
One indicator lamp2
(page 260) is on.
Sport 2
Both indicator lamps2
(page 260) are on.
263 Controls in detail
Driving systems
The button is located in the lower section
of the center console.
1Vehicle level control button
2Indicator lamp
Start the engine (
page 36).
Briefly press button1 to change from
normal level to raised level. When vehi-
cle is at raised level, pressing the but-
ton will return the vehicle to normal
level.
When raised level is set, indicator
lamp2 in the button comes on.
When normal level is set, indicator
lamp2 in the button goes out.
Parktronic system (Parking assist)*
iAt a speed of approximately above
75 mph (120 km / h) or if the speed
amounts to between 50 mph
(80 km / h) and 75 mph (120 km / h)
for approximately five minutes, the set-
ting raised is canceled. The indicator
lamp 2 in the button goes out.
If you do not drive in this speed range,
the raised level remains stored even if
the SmartKey is removed from the
starter switch.
Warning!
G
Parktronic is a supplemental system. It is
not intended to, nor does it replace, the
need for extreme care. The responsibility
during parking and other critical maneuvers
always rests with the driver.
Special attention must be paid to objects
with smooth surfaces or low silhouettes
(e.g. trailer couplings, painted posts, or road
curbs). Such objects may not be detected by
the system and can damage the vehicle.
The operational function of the Parktronic
system can be affected by dirty sensors, es-
pecially at times of snow and ice, see
“Cleaning the Parktronic system* sensors”
(page 368).
Interference caused by other ultrasonic sig-
nals (e.g. working jackhammers, car wash or
the air brakes of trucks) can cause the sys-
tem to send erratic indications, and should
be taken into consideration.
274 Controls in detailLoading
Fold the seat backrest forward.
Loading instructions
The total load weight including vehicle oc-
cupants and luggage/cargo should not ex-
ceed the load limit or vehicle capacity
weight indicated on the corresponding
placard located on the driver’s door B-pil-
lar.The handling characteristics of a fully load-
ed vehicle depend greatly on the load dis-
tribution. It is therefore recommended to
load the vehicle according to the illustra-
tions shown, with the heaviest items being
placed towards the front of the vehicle.
Always place items being carried against
front or rear seat backrests, and fasten
them as securely as possible.
The heaviest portion of the cargo should al-
ways be kept as low as possible since it in-
fluences the handling characteristics of
the vehicle.
!Leave the seat cushion hinge in this po-
sition. The upholstery could be dam-
aged if you fold the hinge back.
278 Controls in detailUseful featuresParcel net in front passenger footwell
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.
Cup holders
Warning!
G
The parcel net is intended for storing
light-weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
parcel net. In an accident, during hard brak-
ing, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
The parcel net cannot protect transported
goods in the event of an accident.
Warning!
G
In order to help prevent spilling liquids on
vehicle occupants and/or vehicle equip-
ment, only use containers that fit into the
cup holder. Use lids on open containers and
do not fill containers to a height where the
contents, especially hot liquids, could spill
during braking, vehicle maneuvers, or in an
accident. Liquids spilled on vehicle occu-
pants may cause serious personal injury.
Liquids spilled on vehicle equipment may
cause damage not covered by the
Mercedes-Benz Limited Warranty.
When not in use, keep the cup holder
closed. An open cup holder may cause injury
to you or others when contacted during
braking, vehicle maneuvers, or in an acci-
dent.
286 Controls in detailUseful featuresTele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
Roadside Assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using
button¡. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
287 Controls in detail
Useful features
than 10 seconds or do not come on).
The message
Tele Aid malfunction
Drive to workshop
appears in the multi-
function display.Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 288) for instruc-
tions on initiating an emergency call man-
ually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the con-
nection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message Tele Aid malfunction Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
288 Controls in detailUseful featuresThe Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenterInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the Re-
sponse Center.
Close cover after the emergency call is
concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
289 Controls in detail
Useful features
Roadside Assistance button•
Located below the center armrest cover is
the Roadside Assistance button•.
Press and hold the button (for longer
than 2 seconds).
A call to a Mercedes-Benz Roadside As-
sistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
Connecting
call
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance man-
ual for more information.
The following is only available in the USA:
Sign and Drive services: Services such
as a jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
Warning!
G
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the emergency button. Carefully
leave the vehicle and move to a safe loca-
tion. The Response Center will automatically
contact local emergency officials with the
vehicle’s approximate location if they re-
ceive an automatic SOS signal and cannot
make voice contact with the vehicle occu-
pants.