
286 Controls in detailUseful featuresTele Aid
Shortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
Roadside Assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonç or use the volume knob
on your COMAND headunit.
To activate, press the SOS button, the
Roadside Assistance button• or
the Information button¡, depend-
ing on the type of response required.System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using
button¡. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
iThe SOS button is located above the in-
terior rear view mirror.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest cov-
er.iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.

287 Controls in detail
Useful features
than 10 seconds or do not come on).
The message
Tele Aid malfunction
Drive to workshop
appears in the multi-
function display.Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 288) for instruc-
tions on initiating an emergency call man-
ually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
Connecting call
appears in the multifunction display and
the audio system is muted. When the con-
nection is established, the message
Call connected
appears in the multifunc-
tion display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the
emergency provided they can speak to an
occupant of the vehicle.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button and/or in
the Information button remain illuminated
constantly in red and/or the message Tele Aid malfunction Drive to
workshop
is displayed in the multifunction
display after the system self-check, a mal-
function in the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

291 Controls in detail
Useful features
Call priority
If other service calls such as a
Roadside Assistance call or Information
call are active, an Emergency call is still
possible. In this case, the Emergency call
will take priority and override all other ac-
tive calls. See system self-check (
page 286)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp on the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated us-
ing button t on the multifunction
steering wheel or the respective button
for ending a telephone call on the
COMAND headunit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not cur-
rently active, and may not initiate a call.
Visit an authorized Mercedes-Benz
Center and have the system checked
or contact the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada) as soon
as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Calls can only be terminated by a
Response Center or Customer Assis-
tance Center representative except
Roadside Assistance and Information
calls, which can also be terminated by
pressing buttont on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND headunit.

340 OperationTires and wheelsThe TPMS only functions on wheels that
are equipped with the proper electronic
sensors. It monitors the tire inflation pres-
sure, as selected by the driver, in all four
tires. A warning is issued to alert you to a
decrease in pressure in one or more of the
tires.Warning!
G
The TPMS does not indicate a warning for
wrongly selected inflation pressures. Always
adjust tire inflation pressure according to
the placard on the driver’s door B-pillar or, if
available, the supplemental tire pressure in-
formation on the inside of the fuel filler flap.
The TPMS is not able to issue a warning due
to a sudden dramatic loss of pressure (e.g.
tire blowout caused by a foreign object). In
this case bring the vehicle to a halt by care-
fully applying the brakes and avoiding
abrupt steering maneuvers.
Warning!
G
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
vehicle placard or the tire inflation pressure
label. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or the tire inflation pressure label,
you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your
tires as soon as possible, and inflate them to
the proper pressure. Driving on a significant-
ly under-inflated tire causes the tire to over-
heat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the vehi-
cle’s handling and stopping ability. Please
note that the TPMS is not a substitute for
proper tire maintenance, and it is the driv-
er’s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is com-
bined with the low tire pressure telltale.
When the system detects a malfunction, the
telltale will flash for approximately
one minute and then remain continuously
illuminated. This sequence will continue
upon subsequent vehicle start-ups as long
as the malfunction exists. When the mal-
function indicator is illuminated, the system
may not be able to detect or signal low tire
pressure as intended.

341 Operation
Tires and wheels
Reactivating the TPMS*
The TPMS must be reactivated when you
have adjusted the tire inflation pressure to
a new level (e.g. because of different load
or driving conditions). The TPMS is then
recalibrated to the current tire inflation
pressures.
Using the tire placard on the driver’s
door B-pillar (
page 332) or, if avail-
able, the supplemental tire pressure
information on the inside of the fuel fill-
er flap (
page 315), make sure the tire
inflation pressure of all four tires is cor-
rect.
TPMS malfunctions may occur for a variety
of reasons, including the installation of in-
compatible replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing
one or more tires or wheels on your vehicle
to ensure that the replacement or alternate
tires and wheels allow the TPMS to continue
to function properly.
iIf a condition causing the TPMS to mal-
function develops, it may take up
to 10 minutes for the system to signal
a malfunction using the TPMS telltale
flashing and illumination sequence.
The telltale extinguishes after a few
minutes driving if the malfunction has
been corrected.iOperating radio transmission equip-
ment (e.g. wireless headsets, two-way
radios) in or near the vehicle could
cause the TPMS to malfunction.
Warning!
G
It is the driver’s responsibility to calibrate
the TPMS on the recommended cold infla-
tion pressure. Underinflated tires affect the
ability to steer or brake the vehicle. You
might loose control over the vehicle.

374 Practical hintsWhat to do if …Lamps in instrument clusterGeneral information:
If any of the following lamps in the instru-
ment cluster fails to come on during thebulb self-check when switching on the igni-
tion, have the respective bulb checked and
replaced if necessary.Problem
Possible cause/consequence
Suggested solution
-
The yellow ABS indicator lamp
comes on while driving.
The ABS has detected a malfunction and has
switched off. The BAS and the ESP
® are also
switched off (see messages in the multifunc-
tion display).
The electrohydraulic brake system is still
functioning normally but without the ABS
available.
If the ABS control unit is malfunctioning, oth-
er systems such as the Parktronic system*,
Distronic*, or the automatic transmission
may also be malfunctioning.
Continue driving with added caution.
Wheels may lock during hard braking,
reducing steering capability.
Read and observe messages in the
multifunction display (
page 386).
Have the system checked at an autho-
rized Mercedes-Benz Center as soon
as possible.
Failure to follow these instructions in-
creases the risk of an accident.
The charging voltage has fallen below
10 volts. The ABS has switched off.
The battery may not be sufficiently charged.
Switch off electrical consumers that
are currently not needed, e.g. seat
heating.
If necessary, have the generator and
battery checked.
When the voltage is above this value
again, the ABS is operational again.

381 Practical hints
What to do if …
Problem
Possible cause/consequence
Suggested solution
H
Combination low tire pres-
sure/TPMS malfunction telltale
for the TPMS* illuminates con-
tinuously.
The TPMS* detects a loss of pressure in at
least one tire.
Carefully bring the vehicle to a halt,
avoiding abrupt steering and braking
maneuvers. Observe the traffic situation
around you.
Read and observe messages in the mul-
tifunction display.
If the tire inflation pressure in the respec-
tive tire(s) has (have) been corrected, the
combination low tire pressure/TPMS mal-
function telltale goes out after few minutes
driving.
H
Combination low tire pres-
sure/TPMS malfunction telltale
for the TPMS* flashes for
60 seconds and then stays illu-
minated.
There is a malfunction in the TPMS*.
Read and observe messages in the mul-
tifunction display.
Have the TPMS* checked by an
authorized Mercedes-Benz Center.
After the malfunction has been remedied
the combination low tire pressure/TPMS
malfunction telltale goes out after few
minutes driving.

382 Practical hintsWhat to do if …Warning!
G
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure recom-
mended by the vehicle manufacturer on the
vehicle placard or the tire inflation pressure
label. (If your vehicle has tires of a different
size than the size indicated on the vehicle
placard or the tire inflation pressure label,
you should determine the proper tire infla-
tion pressure for those tires).
As an added safety feature, your vehicle has
been equipped with a tire pressure monitor-
ing system (TPMS) that illuminates a low tire
pressure telltale when one or more of your
tires is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale illu-
minates, you should stop and check your
tires as soon as possible, and inflate them to
the proper pressure. Driving on a significant-
ly under-inflated tire causes the tire to over-
heat and can lead to tire failure.
Under-inflation also reduces fuel efficiency
and tire tread life, and may affect the vehi-
cle’s handling and stopping ability. Please
note that the TPMS is not a substitute for
proper tire maintenance, and it is the driv-
er’s responsibility to maintain correct tire
pressure, even if under-inflation has not
reached the level to trigger illumination of
the TPMS low tire pressure telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate
when the system is not operating properly.
The TPMS malfunction indicator is com-
bined with the low tire pressure telltale.
When the system detects a malfunction, the
telltale will flash for approximately
one minute and then remain continuously
illuminated. This sequence will continue
upon subsequent vehicle start-ups as long
as the malfunction exists. When the mal-
function indicator is illuminated, the system
may not be able to detect or signal low tire
pressure as intended.
TPMS malfunctions may occur for a variety
of reasons, including the installation of in-
compatible replacement or alternate tires or
wheels on the vehicle that prevent the TPMS
from functioning properly. Always check the
TPMS malfunction telltale after replacing
one or more tires or wheels on your vehicle
to ensure that the replacement or alternate
tires and wheels allow the TPMS to continue
to function properly.