Page 126 of 521

125 Controls in detail
Locking and unlocking
Closing the tailgate from the outside
(vehicles with KEYLESS-GO*)
In vehicles with tailgate opening/closing
system* you can close the tailgate sepa-
rately from the outside using the tailgate
closing switch.
1Tailgate closing switch
Make sure you have the SmartKey with
KEYLESS-GO with you.
Press tailgate closing switch 1 briefly.
The tailgate closes.If the tailgate comes into contact with an
object while closing (e.g. luggage that has
been piled too high), the closing procedure
is stopped and the tailgate reopens
slightly.
iYou can also close the tailgate by hand.iTo prevent a possible inadvertent lock-
out, the tailgate will open automatically
if a SmartKey with KEYLESS-GO is rec-
ognized inside the vehicle.
Warning!
G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:
press KEYLESS-GO locking / closing
switch1 (
page 126)
press the tailgate closing switch1
(page 125)
press button Š on the SmartKey with
KEYLESS-GO (
page 111)
pull the remote tailgate switch (on the
driver’s door) (
page 121)
Page 128 of 521

127 Controls in detail
Locking and unlocking
Automatic central locking
The doors and the tailgate automatically
lock when the ignition is switched on and
the wheels are turning at vehicle speeds of
approximately 9 mph (15 km / h) or more.
You can open a locked door from the in-
side. Open door only when conditions are
safe to do so.For more information on towing the vehi-
cle, see “Towing the vehicle” (
page 458).
You can deactivate the automatic locking
mode using the control system
(
page 176).
Warning!
G
Monitor the closing procedure carefully to
make sure no one is in danger of being in-
jured. To prevent possible personal injury,
always keep hands and fingers away from
the cargo compartment opening when clos-
ing the tailgate. Be especially careful when
small children are around. To stop the clos-
ing procedure, do one of the following:
press KEYLESS-GO locking / closing
switch 1
press tailgate closing switch1
(page 125)
press button Š on the SmartKey with
KEYLESS-GO (
page 111)
pull the remote tailgate switch (on the
driver’s door) (
page 121)
Even with the SmartKey with KEYLESS-GO
removed from the vehicle, the locking/clos-
ing switch can be operated. Therefore, do
not leave children unattended in the vehicle,
or with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and/or serious personal
injury.Warning!
G
Only drive with the tailgate closed as,
among other dangers such as blocked visi-
bility, exhaust fumes may enter the vehicle
interior.
iThe doors unlock automatically after an
accident if the force of the impact ex-
ceeds a preset threshold.
The vehicle automatically locks when
the ignition is switched on and the
wheels are turning at vehicle speeds of
approximately 9 mph (15 km / h) or
more. You could therefore lock yourself
out when the vehicle
is pushed or towed
is on a test stand
Page 129 of 521

128 Controls in detailLocking and unlockingLocking and unlocking from the inside
You can lock or unlock the doors and the
tailgate from inside using the central lock-
ing switch. This can be useful, for example,
if you want to lock the vehicle before start-
ing to drive.
The fuel filler flap cannot be locked or un-
locked with the central locking switch.The switch is located in the center console.
Central locking switch1Locking
2UnlockingLocking
Press lower half 1 of the central lock-
ing switch.
If all doors are closed, the vehicle
locks.
Unlocking
Press upper half2 of the central lock-
ing switch.
The vehicle unlocks.
Warning!
G
When leaving the vehicle, always remove the
SmartKey or the SmartKey with
KEYLESS-GO* from the starter switch, take
it with you, and lock the vehicle. Do not
leave children unattended in the vehicle, or
with access to an unlocked vehicle. Unsu-
pervised use of vehicle equipment may
cause an accident and / or serious personal
injury.
iYou can open a locked door from the
inside. Open door only when conditions
are safe to do so.
If the vehicle was previously centrally
locked using the SmartKey, it will not
unlock using the central locking switch.
If the vehicle was previously locked
with the central locking switch
while in the selective remote con-
trol mode, only the front door
opened from the inside is unlocked.
while in the global remote control
mode, the vehicle is unlocked com-
pletely when a front door is opened
from the inside.
Page 217 of 521
216 Controls in detail4-zone automatic climate control*USA only1
Air distribution, left
2
Front defroster
3
Temperature rocker switch, left
4
Display
5
Temperature rocker switch, right
6
Rear window defroster
7
Air distribution, right
8
Air distribution and air volume, right
(automatic, manual)
9
AC cooling on/off
a
Rear air-conditioning remote control
b
Increase air volume
c
Climate control on/off
d
Decrease air volume
e
Air recirculation
f
Air distribution and air volume, left
(automatic, manual)
Page 218 of 521
217 Controls in detail
4-zone automatic climate control*
Canada only1
Air distribution, left
2
Front defroster
3
Temperature rocker switch, left
4
Display
5
Temperature rocker switch, right
6
Rear window defroster
7
Air distribution, right
8
Air distribution and air volume, right
(automatic, manual)
9
AC cooling on/off
a
Rear air-conditioning remote control
b
Increase air volume
c
Climate control on/off
d
Decrease air volume
e
Residual heat/ventilation
f
Air recirculation
g
Air distribution and air volume, left
(automatic, manual)
Page 283 of 521

282 Controls in detailUseful featuresYou can take and place telephone calls us-
ing buttonss andt on the steering
wheel. To carry out other telephone func-
tions, use the control system
(page 181).
See separate operating manual for instruc-
tions on how to use the telephone.
Tele Aid
Shortly after the completion of your ac-
quaintance call, you will receive a user ID
and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.The Tele Aid system
(Tele
matic A
larm I
dentification on D
e-
mand)
The Tele Aid system consists of three
types of response:
automatic and manual emergency
Roadside Assistance and
information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and cel-
lular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press buttonæ and to lower,
press buttonçor use the volume knob
on your COMAND headunit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet (approximate-
ly 14 m) every second.
!The initial activation of the Tele Aid sys-
tem may only be performed by com-
pleting the subscriber agreement and
placing an acquaintance call using
button¡. Failure to complete either
of these steps will result in a system
that is not activated.
If you have any questions regarding ac-
tivation, please call the Response Cen-
ter at 1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada).
Page 290 of 521

289 Controls in detail
Useful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and pull the
tailgate recessed handle for a minimum
of 20 seconds until the SOS button is
flashing.
The message
Call connected
appears
in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the COMAND system audio is muted
and the selected mode (radio or CD)
pauses. The optional cellular phone (if
installed) switches off. If you must use
this phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND navigation*
system (if engaged) will continue to
run. The multifunction display in the in-
strument cluster is available for use,
and spoken commands are only avail-
able by pressing the RPT button on the
COMAND unit. A pop-up window will
appear in the COMAND display to indi-
cate that a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
Call connected
will appear in the
multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a Re-
sponse Center specialist will attempt
to establish voice contact with the ve-
hicle occupants.
If the tailgate recessed handle was
pulled for more than 20 seconds be-
fore door unlock authorization was re-
ceived by the Response Center, you
must wait 15 minutes before pulling
the tailgate recessed handle again.
Page 291 of 521

290 Controls in detailUseful featuresStolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered inci-
dent report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is lo-
cated, the Response Center will con-
tact the local law enforcement and you.
The vehicle’s location will only be pro-
vided to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated re-
mote control1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See an-
ti-theft alarm system (
page 101) and
tow-away alarm (
page 103).