Contents
DOT, Tire Identification Number
(TIN) ............................................. 327
Maximum tire load ....................... 328
Maximum tire inflation pressure .. 329
Uniform Tire Quality Grading
Standards (U.S. vehicles) ............. 329
Tire ply material ........................... 331
Tire and loading terminology ........ 332
Rotating tires ............................... 335
Winter driving .................................... 336
Winter tires .................................. 336
Block heater* (Canada only) ........ 337
Snow chains................................. 337
Maintenance ...................................... 339
Maintenance service indicator
message....................................... 339
Calling up the maintenance
service indicator........................... 340
Resetting the maintenance
service indicator........................... 341
Vehicle care ....................................... 342
Cleaning and care of vehicle ........ 342
Practical hints.................................. 351
What to do if … ................................... 352
Lamps in instrument cluster ......... 352
Lamp in center console................. 362
Vehicle status messages in the
multifunction display..................... 363
Where will I find ...? ............................ 398
First aid kit .................................... 398
TIREFIT* ........................................ 398
Spare wheel .................................. 398
Vehicle tool kit .............................. 399
Luggage box ................................. 401
Unlocking/locking in an emergency... 402
Unlocking the vehicle.................... 402
Locking the vehicle ....................... 403
Fuel filler flap emergency release . 404
Manually unlocking the gear
selector lever ................................ 404
Opening/closing in an emergency ..... 406
Power tilt/sliding sunroof ............. 406
Resetting activated head restraints .... 407
Replacing SmartKey batteries ............ 408
SmartKey ...................................... 408
SmartKey with KEYLESS-GO* ....... 409Replacing bulbs .................................. 411
Bulbs............................................. 411
Replacing bulbs for front lamps .... 414
Replacing bulbs for rear lamps ..... 416
Replacing wiper blades ...................... 417
Removing wiper blades ................. 417
Installing wiper blades .................. 418
Flat tire............................................... 419
Preparing the vehicle .................... 419
Sealing tires with TIREFIT ............. 419
Mounting the spare wheel ............ 423
MOExtended system* ................... 429
Battery ............................................... 431
Disconnecting the battery ............ 432
Removing the battery ................... 433
Charging and reinstalling the
battery .......................................... 433
Reconnecting the battery ............. 434
Jump starting...................................... 435
Towing the vehicle.............................. 437
Installing towing eye bolt .............. 439
Fuses.................................................. 441
Aids for replacing fuses ................ 441
Main fuse box in passenger
compartment ................................ 442
Fuse box in trunk .......................... 442
94 Safety and SecurityAnti-theft systems
Arming the alarm system
The indicator lamp located in the central
locking switch in the center console.
1Indicator lamp
Lock the vehicle with the SmartKey or
KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the alarm system is
armed. The indicator lamp1 begins to
flash after approximately 30 seconds
after arming the alarm system.
iIf the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system (
page 261) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
iIf the turn signal lamps do not flash
three times, one of the following ele-
ments may not be properly closed:
a door
the trunk
Close the respective element and lock
the vehicle again.
264 Controls in detailUseful featuresA voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
terInitiating an emergency call manually
1Cover
2SOS button
Briefly press on cover1.
The cover will open.
Press SOS button2 briefly.
The indicator lamp in SOS button2
will flash until the emergency call is
concluded.
Wait for a voice connection to the
Response Center.
Close cover1 after the emergency
call is concluded.
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
266 Controls in detailUseful featuresThe Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance Man-
ual for more information.
These programs are only available in the
USA:
Sign and Drive services: Services such
as jump start, a few gallons of fuel or
the replacement of a flat tire with the
vehicle spare tire are obtainable.
iThe indicator lamp on the Roadside
Assistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after switching on the igni-
tion (together with the SOS button and
the Information button¡).
See system self-check (
page 263) if
the indicator lamp does not come on in
red or stays on longer than
approximately 10 seconds.
If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using thet button on
the multifunction steering wheel or the
END Button on the COMAND System.
267 Controls in detail
Useful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Open the storage compartment under
the center armrest (
page 252).
Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iWhile the call is connected, you can
change to the navigation menu by
pressing NAVI button on the COMAND
System.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the
SOS button and the Roadside
Assistance button•).
See system self-check (
page 263) if
the indicator lamp does not come on in
red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
268 Controls in detailUseful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls. Information calls can be terminated
using thet button on the multi-
function steering wheel or the END But-
ton on the COMAND System.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your authorized
Mercedes-Benz Center and have the
system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Emergency calls can only be termi-
nated by a Response Center or
Customer Assistance Center represen-
tative, whereas Roadside Assistance
and Information calls can also be termi-
nated by pressing buttont on the
multifunction steering wheel or using
the END button on the COMAND Sys-
tem.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
291 Operation
At the gas station
Replace fuel cap by turning it clockwise
until it audibly engages.
Close the fuel filler flap.
Check regularly and before a long trip
1Windshield washer and headlamp
cleaning system*
For more information on refilling the
reservoir, see “Windshield washer sys-
tem and headlamp cleaning system*”
(
page 300).
2Brake fluid
For more information on brake fluid,
see “Brake fluid” (
page 464).
3Coolant level
For more information on the coolant
level, see “Coolant level” (
page 297).
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas-
oline fuel discharge. This could cause the
gasoline fuel to spray back out when remov-
ing the fuel pump nozzle, which could cause
personal injury.iLeaving the engine running and the fuel
cap open can cause the yellow fuel
tank reserve warning lamp to flash and
the úmalfunction indicator lamp
(USA only) or the ±malfunction
indicator lamp (Canada only) to illumi-
nate.
See also “Practical hints” section
(page 355).
iOnly use premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
For more information on gasoline, see
the Factory Approved Service Products
pamphlet.
339 Operation
Maintenance
Maintenance
We strongly recommend that you have
your vehicle serviced by an authorized
Mercedes-Benz Center, in accordance with
the Maintenance Booklet at the times
called for by the maintenance service
indicator.
Failure to have the vehicle maintained in
accordance with the Maintenance Booklet
and maintenance service indicator at the
designated times /mileage will result in
vehicle damage not covered by the
Mercedes-Benz Limited Warranty.Maintenance service indicator mes-
sage
The maintenance service indicator will
notify you when your next maintenance
service is due.
Starting approximately 1 month before the
next maintenance service is due, one of
the following messages will appear in the
multifunction display while you are driving
or when you switch on the ignition (exam-
ple service A):Service A in XXXX Miles (km)
Service A in XX Days
Service A in X Day
Service A due nowThe maintenance services will be indicated
by showing a service type A through type H
in the multifunction display. Types A
through H are classified based on estimat-
ed time needed to perform the mainte-
nance service, ranging:
from
Service A
(approx. 1 hour)
toService H(approx. 8 hours)
Refer to Maintenance Booklet for a listing
of maintenance services and intervals they
need to be performed at.
iVehicles equipped with FSS PLUS
(Flexible S
ervice S
ystem PLUS) only
(Canada vehicles): The interval be-
tween maintenance services depends
on your driving habits. A gentle driving
style, moderate engine speeds and the
avoidance of short-distance trips will
lengthen the interval between services.