158 Service
Tele Aid*
Tele Aid incorporates the following func-
tions:
Emergency call system
Roadside Assistance
Information
For certain emergency situations, the sys-
tem automatically triggers an emergency
call. An emergency call can also be trig-
gered manually. Refer to your vehicle Op-
erator's Manual for additional information.
If the system initiates an emergency call,
Connecting appears on the display.
During the emergency call
Call Connected
appears on the display. No operation from
COMAND is possible.Mercedes-Benz Roadside Assistance will
assist if technical problems with your vehi-
cle are experienced.
Roadside Assistance can be requested
manually. Refer to your vehicle Operator's
Manual for additional information.
Upon request of Roadside Assistance the
system initiates the call to the Mercedes-
Benz Response Center.
Connecting appears on the display.
If the connection is made, the message
Call Connected appears on the display.
Even after ending of the connection, the
service may remain active for up to anoth-
er 5 minutes in order to transmit any re-
quired data. During this time, phone calls
cannot be made, nor can SMS messages
be received.During activation of a roadside assistance
call, it is not possible to switch to another
application.
The transmitted data can contain, e.g., text
messages or address details of a
Mercedes-Benz Center.
Cancelling text messages
Press after you have read the mes-
sage.
The message disappears.
Starting route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.
Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(
page 130).
Emergency call system
Roadside Assistance
159 Service
Tele Aid*
Ending the connection
On the COMAND control unit
Press.
On the multifunction steering wheel
Presst .
COMAND reverts to the system last ac-
tive before Tele Aid was activated.
A call to the Mercedes-Benz Response
Center will be initiated. Information re-
garding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center
or Mercedes-Benz USA products and ser-
vices is available to you. Refer to your vehi-
cle Operator's Manual for additional
information. When a call to the Mercedes-Benz Re-
sponse Center is initiated,
Connecting ap-
pears on the display.
When the connection is made, the mes-
sage
Call Connected appears on the display.
Even after the connection has been ended,
the service will remain active for 5 minutes
in order to transmit any required data. Dur-
ing this time, phone calls can not be made,
nor can SMS messages be received.
The transmitted data can contain, e.g., text
messages or address details of a Mer-
cedes-Benz Center.Cancelling text messages
Press after you have read the mes-
sage.
The message disappears.
Starting route guidance
You are prompted to confirm if route guid-
ance to the address is to be started.
Use to select the Yes menu item
and confirm with .
The system starts the route calcula-
tion, and subsequently the route guid-
ance to the defined address
(
page 130).
Information
172 Glossary
GSM
(G
lobal System for Mobile Communica-
tion)
Set of standards used for cellular com-
munication; widely used in Europe.
ID3 tag
Additional information which may be
included in MP3 files (e.g. title, artist,
album).
ISO9660
Standard for recording data on CDs.
Joliet
Standard for recording data on CDs.
Latitude
One of the two -> coordinates that indi-
cate the geographical position on the
earth's surface. The latitude indicates
the north-south position in relation to
the equator. LOGIC7®
A 7-channel surround matrix that con-
verts any 2-channel material into
breathtaking multi-channel surround
sound, creating a natural, 360-degree
“enveloping” soundfield with a maxi-
mum “audio sweetspot” for all passen-
gers.
Longitude
One of the two -> coordinates that indi-
cate the geographical position on the
earth's surface. The longitude indicates
the east-west position in relation to the
-> Greenwich meridian.
MP3
The term used in everyday speech for -
>MPEG1 Audio Layer 3.
MPEG1 Audio Layer 3
A means of compressing audio data. Multi session
A method for recording data, e.g. for
CDs. Data is written to the CD in a num-
ber of sessions.
PIN
(P
ersonal Identification Number)
Personal identification number, must
be entered to activate the telephone.
POI
(P
oint of Interest)
Points of Interest include service sta-
tions, rest areas, parking lots, hospi-
tals, sight-seeing points, etc.
Provider
Service provider offering access to a
mobile communication network or oth-
er services within the network.
PUK
(P
ersonal Unblocking Key)
Personal unblocking code, must be en-
tered if the wrong PIN was entered
three consecutive times.
173 Glossary
Root directory
The uppermost directory on a storage
medium.
Scan rate (MP3)
Indicates the frequency at which volt-
age samples are taken during the con-
version of an analog signal into a digital
signal. The analog-to-digital converter
converts the samples into digital sig-
nals.
SCAN search
Plays receivable radio stations, or CD
tracks in succession, each for approx.
8 seconds.
SIM
(S
ubscriber Identity Module)
Card provided by the GSM telephone
service provider. Necessary for access-
ing a mobile communication network.
SMS
(S
hort Message Service)With this function, you can receive,
read and delete short text messages
(if SMS service is provided by your ser-
vice provider).
Soft keys
Keys to activate different functions,
depending on the selected operating
mode.
Tele Aid
(Tele
matic Alarm Identification on De-
mand)
The Tele Aid system consists of three
types of response: automatic and man-
ual emergency, roadside assistance
and information. Tele Aid is initially
activated by completing a subscriber
agreement and placing an acquain-
tance call.
The Tele Aid system is operational pro-
vided the vehicle's battery is charged,
properly connected, not damaged and
cellular and GPS coverage are avail-
able.Telematics
Compound word made up of the terms
Telecommunication and Informatics.
Unlock code
Your unlock code prevents unautho-
rized persons from using your tele-
phone. The unlock code is a number
string, which you have to enter when
switching on the telephone.
UTC
(U
niversal Time Coordinated)
The mean sun time associated with lon-
gitude zero (world time). It functions as
basis for the time zones.
WB
Weatherband
180 Index
Selecting
CD . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
destination
of destination memory. . . . . . . . . 148
of Last destinations . . . . . . . . . . . 147
folder (MP3 mode) . . . . . . . . . . . . . . 54
POIs. . . . . . . . . . . . . . . . . . . . . . . . . 151
satellite radio station . . . . . . . . . . . . 76
telephone book entry . . . . . . . . . . . . 99
track
in CD changer mode . . . . . . . . . . . 68
in MP3 mode . . . . . . . . . . . . . . . . . 55
in Single CD mode . . . . . . . . . . . . . 47
Setting
balance . . . . . . . . . . . . . . . . . . . . . . . 31
for navigation announcements . . 112
bass. . . . . . . . . . . . . . . . . . . . . . . . . . 32
for navigation announcements . . 112
date . . . . . . . . . . . . . . . . . . . . . . . . . 162
date format . . . . . . . . . . . . . . . . . . . 162
display brightness . . . . . . . . . . . . . . 166fader . . . . . . . . . . . . . . . . . . . . . . . . . 31
for navigation announcements . . 112
language . . . . . . . . . . . . . . . . . . . . . 164
map orientation . . . . . . . . . . . . . . . . 143
radio station . . . . . . . . . . . . . . . . 38, 41
route mode . . . . . . . . . . . . . . . . . . . 111
time . . . . . . . . . . . . . . . . . . . . . . . . . 162
time format . . . . . . . . . . . . . . . . . . . 162
treble . . . . . . . . . . . . . . . . . . . . . . . . . 32
for navigation announcements . . 112
volume. . . . . . . . . . . . . . . . . . . . . . . . 31
for navigation announcements . . 112
Showing soft key displays (Navigation
mode). . . . . . . . . . . . . . . . . . . . . . . . . 135
SIM card . . . . . . . . . . . . . . . 85, 88, 173
SIM CARD BLOCKED. . . . . . . . . . . . . . 88
Single CD mode . . . . . . . . . . . . . . . . . 44
controls . . . . . . . . . . . . . . . . . . . . . . . 14
safety Instructions . . . . . . . . . . . 37, 44
switching to. . . . . . . . . . . . . . . . . . . . 45
Sirius Satellite Radio . . . . . . . . . . . . . 74
Sirius Service Center
calling the . . . . . . . . . . . . . . . . . . . . . 80SMS . . . . . . . . . . . . . . . . . . . . . . . . . . 173
deleting . . . . . . . . . . . . . . . . . . . . . . 103
reading . . . . . . . . . . . . . . . . . . . . . . 102
Soft key displays
showing in Navigation mode . . . . . . 135
Soft keys. . . . . . . . . . . . . . . . . . 28, 173
Sound functions. . . . . . . . . . . . . . . . . 33
switching . . . . . . . . . . . . . . . . . . . . . . 34
Speed dial . . . . . . . . . . . . . . . . . . . . . . 95
Spoken names to a phone book
entry . . . . . . . . . . . . . . . . . . . . . . . . . 100
Starting route guidance. . . . . . . . . . 130
Station (radio)
presets . . . . . . . . . . . . . . . . . . . . 39, 42
search . . . . . . . . . . . . . . . . . . . . . 38, 41
setting . . . . . . . . . . . . . . . . . . . . . 38, 41
storing . . . . . . . . . . . . . . . . . . . . . . . . 42
Station (satellite radio)
presets . . . . . . . . . . . . . . . . . . . . . . . 76
scan search . . . . . . . . . . . . . . . . . . . . 79
selecting . . . . . . . . . . . . . . . . . . . . . . 76
storing . . . . . . . . . . . . . . . . . . . . . . . . 79