Contents
DOT, Tire Identification Number
(TIN) ............................................. 304
Maximum tire load ....................... 305
Maximum tire inflation pressure .. 306
Uniform Tire Quality Grading
Standards (U.S. vehicles) ............. 306
Tire ply material ........................... 308
Tire and loading terminology ........ 309
Rotating tires ............................... 312
Winter driving .................................... 313
Winter tires .................................. 313
Block heater (Canada only) .......... 314
Snow chains................................. 314
Maintenance ...................................... 315
Maintenance service indicator
message....................................... 315
Calling up the maintenance
service indicator........................... 316
Resetting the maintenance
service indicator........................... 317
Vehicle care ....................................... 318
Cleaning and care of vehicle ........ 318
Practical hints.................................. 327
What to do if …? ................................. 328
Lamps in instrument cluster ......... 328
Lamp in center console................. 336
Vehicle status messages in
the multifunction display .............. 337
Where will I find ...? ............................ 369
First aid kit .................................... 369
Vehicle jack, vehicle tool kit,
luggage bowl, spare wheel ............ 370
Unlocking/locking in an emergency... 372
Unlocking the vehicle.................... 372
Locking the vehicle ....................... 373
Fuel filler flap ................................ 374
Opening/closing in an emergency ..... 375
Tilt/sliding sunroof ....................... 375
Replacing SmartKey batteries ............ 376
SmartKey ...................................... 376
SmartKey with KEYLESS-GO* ....... 377
Replacing bulbs .................................. 378
Bulbs ............................................. 379
Replacing bulbs for front lamps .... 381
Replacing bulbs for rear lamps ..... 382Replacing wiper blades ...................... 384
Removing wiper blades ................. 384
Installing wiper blades .................. 385
Flat tire............................................... 386
Preparing the vehicle .................... 386
Mounting the spare wheel ............ 386
Battery ............................................... 391
Disconnecting the battery ............ 392
Removing the battery ................... 392
Charging and reinstalling the
battery .......................................... 392
Reconnecting the battery ............. 393
Jump starting...................................... 394
Towing the vehicle.............................. 396
Installing towing eye bolt .............. 398
Fuses.................................................. 399
Aids for replacing fuses ................ 399
Fuse boxes in passenger
compartment ................................ 400
Fuse boxes in engine
compartment ................................ 401
86 Safety and SecurityAnti-theft systemsArming the alarm system
The indicator lamp located in the central
locking switch in on the upper part of the
front center console.
1Indicator lamp
Lock your vehicle with the SmartKey or
KEYLESS-GO*.
The turn signal lamps flash three times
to indicate that the alarm system is ac-
tivated. The indicator lamp1 flashes
to indicate that the alarm system is
armed.Disarming the alarm system
Unlock your vehicle with the SmartKey
or the KEYLESS-GO*.
The turn signal lamps flash once to in-
dicate that the alarm system is dis-
armed.
iIf the alarm stays on for more than
30 seconds, a call to the Response
Center is initiated automatically by the
Tele Aid system (
page 241) provided
Tele Aid service was subscribed to and
properly activated, and that necessary
cellular service and GPS coverage are
available.
iIf the turn signal lamps does not flash
three times one of the following ele-
ments may not be properly closed:
a door
the trunk
Close the respective element and lock
the vehicle again.
iThe alarm system will rearm automati-
cally again after approximately 40 sec-
onds if no door was opened.
243 Controls in detail
Useful features
Emergency calls
An emergency call is initiated
automatically following an accident in
which the emergency tensioning devices
(ETDs) or air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 244) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp in the SOS button will begin
to flash. The message
CONNECTING CALL
appears in the multifunction display and
the audio system is muted. When the con-
nection is established, the message
CALL
CONNECTED
appears in the multifunction
display. All information relevant to the
emergency, such as the location of the ve-
hicle (determined by the GPS satellite loca-
tion system), vehicle model, identification
number and color are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to deter-
mine more precisely the nature of the acci-
dent provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if
it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection,
and cellular air time
the relevant cellular phone network
and GPS signals are available and pass
the information on to the Response
CenteriLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.
Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
CALL FAILED
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
245 Controls in detail
Useful features
Roadside Assistance button•
Press and hold the button • (for
longer than 2 seconds).
A call to a Mercedes-Benz Roadside
Assistance dispatcher will be initiated.
The button will flash while the call is in
progress. The message
CONNECTING
CALL
will appear in the multifunction
display and the audio system is muted.
When the connection is established, the
message CALL CONNECTED
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).
A voice connection between the Roadside
Assistance dispatcher and the occupants
of the vehicle will be established.
Describe the nature of the need for as-
sistance.The Mercedes-Benz Roadside Assistance
dispatcher will either dispatch a qualified
Mercedes-Benz technician or arrange to
tow your vehicle to the nearest authorized
Mercedes-Benz Center. For services such
as labor and/or towing, charges may ap-
ply. Refer to the Roadside Assistance
Manual for more information.
Sign and Drive services (only available in
the USA): Services such as jump start, a
few gallons of fuel or the replacement of a
flat tire with the vehicle spare tire are ob-
tainable.
iThe indicator lamp in the Roadside
Assistance button• remains illumi-
nated in red for approximately
10 seconds during the system
self-check after switching on the igni-
tion (together with the SOS button and
the Information button¡).
See system self-check (
page 242)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Roadside
Assistance button• is flashing con-
tinuously and no voice connection to
the Response Center was established,
the Tele Aid system could not initiate a
Roadside Assistance call (e.g. the rele-
vant cellular phone network is not
available). The message CALL FAILED
appears in the multifunction display.
Roadside Assistance calls can be ter-
minated using the tbutton on the
multifunction steering wheel or the re-
spective button for ending a telephone
call on the COMAND head unit.
246 Controls in detailUseful featuresInformation button¡
The Information button¡ is located be-
low the center armrest cover.
Press and hold the button ¡ (for
longer than 2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
CONNECTING CALL
will appear
in the multifunction display.
When the connection is established, the
message
CALL CONNECTED
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest authorized
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only).
iThe indicator lamp on the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the SOS
button and the Roadside Assistance
button•).
See system self-check (
page 242)
when the indicator lamp does not come
on in red or stays on longer than ap-
proximately 10 seconds.
If the indicator lamp in the Information
button¡ is illuminated continuous-
ly and no voice connection to the
Response Center was established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
CALL FAILED
ap-
pears in the multifunction display.
247 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are ac-
tive, an emergency call is still possible. In
this case, the emergency call will take pri-
ority and override all other active calls. Information calls can be terminated us-
ing the tbutton on the multifunc-
tion steering wheel or the respective
button for ending a telephone call on
the COMAND head unit.
!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
fault or the service is not currently ac-
tive, and may not initiate a call. Visit an
Mercedes-Benz Center and have the
system checked or contact the
Response Center at 1-800-756-9018
(in the USA) or 1-888-923-8367
(in Canada) as soon as possible.
iThe indicator lamp in the respective
button flashes until the call is con-
cluded. Calls can only be terminated by
a Response Center or Customer
Assistance Center representative
except Roadside Assistance and
Information calls, which can also be
terminated by pressing buttont on
the multifunction steering wheel or the
respective button for ending a
telephone call on the COMAND head
unit.
!If the indicator lamp continues to flash
or the system does not reset, contact
the Response Center at
1-800-756-9018 (in the USA) or
1-888-923-8367 (in Canada), or
Mercedes-Benz Customer Assistance
at 1-800-FOR-MERCedes
(1-800-367-6372) in the USA or
Customer Service at 1-800-387-0100
in Canada.
249 Controls in detail
Useful features
Stolen Vehicle Recovery services
In the event your vehicle was stolen:
Report the incident to the police.
The police will issue a numbered
incident report.
Pass this number on to the
Mercedes-Benz Response Center along
with your password issued to you when
you subscribed to the service.
The Response Center will then attempt
to covertly contact the vehicle’s
Tele Aid system. Once the vehicle is
located, the Response Center will
contact the local law enforcement and
you. The vehicle’s location will only be
provided to law enforcement.
Garage door opener
The integrated remote control is capable of
operating up to three separately controlled
devices. It provides a convenient way to re-
place up to three hand-held remote con-
trols used to operate devices such as
garage door openers, gate openers, or oth-
er devices compatible with HomeLink
® or
some other systems.
Before the integrated remote control can
be used, it must be programmed to the ga-
rage door opener, gate operator or other
device you wish to operate. See the follow-
ing instructions for programming informa-
tion.
Interior rear view mirror with integrated re-
mote control1Indicator lamp
2 3 4Signal transmitter button
Needed for programming (not part of vehi-
cle equipment):
5Hand-held remote control of ga-
rage door opener, gate operator
or other device
6Hand-held remote control but-
ton
iWhen the anti-theft alarm or the
tow-away alarm stays on for more than
30 seconds, a call is initiated automat-
ically to the Response Center. See
anti-theft alarm system (
page 85)
and tow-away alarm (
page 87).
271 Operation
At the gas station
Replace fuel cap by turning it clockwise
until it audibly engages.
Close the fuel filler flap.
Check regularly and before a long trip
1Windshield washer and headlamp
cleaning system
2Brake fluid
3Coolant level
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
iOnly use premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
More information on gasoline can be
found in the Factory Approved Service
Products pamphlet.iLeaving the engine running and the fuel
cap open can cause the yellow engine
malfunction indicator lamp ?
(USA only),
±
(Canada only)
to illuminate.
For more information, see “Practical
hints” (
page 331).
iOpening the hood, see (
page 273).