242 Controls in detailUseful featuresShortly after the completion of your
Tele Aid acquaintance call, you will receive
a user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock, and
more.System self-check
Initially, after switching on the ignition,
malfunctions are detected and indicated
(the indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message:
TELE AID MALFUNCTION
DRIVE TO WORKSHOPappears for approximately 10 seconds in
the multifunction display.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
iThe Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the Tele
Aid system may not function and if this
occurs, assistance must be summoned
by other means.
Warning!
G
If the indicator lamps in the SOS button, in
the Roadside Assistance button
•
and/or in the Information button
¡
do
not come on during the system self-check,
or if any of these indicators remain illuminat-
ed continuously in red and/or the message:
TELE AID MALFUNCTION
DRIVE TO WORKSHOPis displayed in the multifunction display af-
ter the system self-check, a malfunction in
the system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as ex-
pected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.
248 Controls in detailUseful features
Remote door unlock
In case you have locked your vehicle unin-
tentionally (e.g. SmartKey inside vehicle),
and the reserve SmartKey is not handy:
Contact the Mercedes-Benz Response
Center at 1-800-756-9018 (in the USA)
or 1-888-923-8367 (in Canada).
You will be asked to provide your pass-
word which you provided when you
completed the subscriber agreement.
Then return to your vehicle and press
the trunk lid button for a minimum of
20 seconds until the SOS button is
flashing.
The message
CALL CONNECTED
ap-
pears in the multifunction display.
As an alternative, you may unlock the vehi-
cle via Internet using the ID and password
sent to you shortly after the completion of
your acquaintance call.
The Response Center will then unlock your
vehicle with the remote door unlocking
feature.
iWhen a Tele Aid call has been initiated,
the audio system or the COMAND*
system audio is muted and the
selected mode (radio or CD) pauses.
The optional cellular phone (if installed)
switches off. If you must use this
phone, the vehicle must be parked.
Disconnect the coiled cord and place
the call. The COMAND* navigation
system (if engaged) will continue to
run. The display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on the COMAND*
unit. A pop-up window will appear in
the COMAND* display to indicate that
a Tele Aid call is in progress.
iThe remote door unlock feature is avail-
able if the relevant cellular phone net-
work is available.
The SOS button will flash and the mes-
sage
CALL CONNECTED
will appear in
the multifunction display to indicate re-
ceipt of the door unlock command.
Once the vehicle is unlocked, a
Response Center specialist will at-
tempt to establish voice contact with
the vehicle occupants.
If the trunk lid button was pressed for
more than 20 seconds before door un-
lock authorization was received by the
Response Center, you must wait
15 minutes before pressing the trunk
lid button again.
262 OperationDriving instructionsDriving off
Apply the brakes to test them briefly after
driving off. Perform this procedure only
when the road is clear of other traffic.
Warm up the engine smoothly. Do not
place full load on the engine until the oper-
ating temperature has been reached.
When starting off on a slippery surface, do
not allow a drive wheel to spin for an ex-
tended period with the ESP
® switched off.
Doing so may cause serious damage to the
drivetrain which is not covered by the
Mercedes-Benz Limited Warranty.
Parking
!Simultaneously depressing the acceler-
ator pedal and applying the brake re-
duces engine performance and causes
premature brake and drivetrain wear.
Warning!
G
Do not park this vehicle in areas where com-
bustible materials such as grass, hay or
leaves can come into contact with the hot
exhaust system, as these materials could be
ignited and cause a vehicle fire.
To reduce the risk of personal injury as a re-
sult of inadvertent vehicle movement,
before turning off the engine and leaving the
vehicle always:
Keep right foot on brake pedal.
Firmly depress parking brake pedal.
Move the gear selector lever to
positionP.
Slowly release brake pedal.
When parked on an incline, turn front
wheel towards the road curb.
Turn the SmartKey to starter switch
position0 and remove, or press
KEYLESS-GO* start/stop button
(page 35).
Take the SmartKey or the SmartKey with
KEYLESS-GO
* with you and lock vehicle
when leaving.
!Set the parking brake whenever park-
ing or leaving the vehicle. In addition,
move the gear selector lever to
positionP.
When parking on hills, always turn front
wheels towards the road curb.
270 OperationAt the gas stationRefuelingThe fuel filler flap is located on the
right-hand side of the vehicle towards the
rear. Locking/unlocking the vehicle with
the SmartKey or the SmartKey with
KEYLESS-GO* automatically locks/un-
locks the fuel filler flap.
Turn the engine off
by turning the SmartKey to
position0. Remove the SmartKey
from the starter switch.
by pressing the KEYLESS-GO*
start/stop button (
page 35).
Open the driver’s door (with the
driver’s door open, starter switch is now in position0, same as
SmartKey removed from starter
switch).
Open the fuel filler flap by pushing at
the point indicated by the arrow.
The fuel filler flap springs open.
Turn the fuel cap to the left and hold on
to it until possible pressure is released.
Take off the cap and set it in the recess
on the fuel filler flap.
To prevent fuel vapors from escaping
into open air, fully insert filler nozzle
unit.
Only fill your tank until the filler nozzle
unit cuts out – do not top up or over-
fill.
Warning!
G
Gasoline is highly flammable and poisonous.
It burns violently and can cause serious
injury. Whenever you are around gasoline,
avoid inhaling fumes and skin contact, extin-
guish all smoking materials. Never allow
sparks, flame or smoking materials near
gasoline!
271 Operation
At the gas station
Replace fuel cap by turning it clockwise
until it audibly engages.
Close the fuel filler flap.
Check regularly and before a long trip
1Windshield washer and headlamp
cleaning system
2Brake fluid
3Coolant level
Warning!
G
Overfilling of the fuel tank may create pres-
sure in the system which could cause a gas
discharge. This could cause the gas to spray
back out when removing the fuel pump noz-
zle, which could cause personal injury.
iOnly use premium unleaded gasoline
with a minimum Posted Octane Rating
of 91 (average of 96 RON/86 MON).
Information on gasoline quality can
normally be found on the fuel pump.
More information on gasoline can be
found in the Factory Approved Service
Products pamphlet.iLeaving the engine running and the fuel
cap open can cause the yellow engine
malfunction indicator lamp ?
(USA only),
±
(Canada only)
to illuminate.
For more information, see “Practical
hints” (
page 331).
iOpening the hood, see (
page 273).
273 Operation
Engine compartment
Engine compartment
Hood
Opening
The hood lock release lever is located in
the driver’s footwell to the left of the park-
ing brake pedal.
1Release lever
Pull release lever 1 in the direction of
arrow.
The hood is unlocked and handle 2
will extend out of the radiator grille.
2Handle for opening the hood
Pull handle 2 to its stop out of radiator
grille.
Pull up on the hood (do not pull up on
the handle) and then release it.
The hood will be automatically held
open at shoulder height.
Warning!
G
Do not pull the release lever while the vehi-
cle is in motion. Otherwise the hood could
be forced open by passing air flow.
!To avoid damage to the windshield wip-
ers or hood, never open the hood if the
wiper arms are folded forward away
from the windshield.
Warning!
G
To help prevent personal injury, stay clear of
moving parts when the hood is open and the
engine is running. Make sure the hood is
properly closed before driving. When closing
the hood, use extreme caution not to catch
hands or fingers.
The radiator fan may continue to run for ap-
proximately 30 seconds or even restart af-
ter the engine has been turned off. Stay
clear of fan blades.
274 OperationEngine compartment
Closing
Let the hood drop from a height of ap-
proximately 1 ft (30 cm).
The hood will lock audibly.
Check to make sure the hood is fully
closed.
If you can raise the hood at a point
above the headlamps, then it is not
properly closed. Open it again and let it
drop with somewhat greater force.
Engine oil
The amount of oil your engine needs will
depend on a number of factors, including
driving style. Higher oil consumption can
occur when
the vehicle is new
the vehicle is driven frequently at
higher engine speeds
Engine oil consumption checks should only
be made after the vehicle break-in period.
Warning!
G
If you see flames or smoke coming from the
engine compartment, or if the coolant tem-
perature gauge indicates that the engine is
overheated, do not open the hood. Move
away from vehicle and do not open the hood
until the engine has cooled down. If neces-
sary, call the fire department.Warning!
G
The engine is equipped with a transistorized
ignition system. Because of the high voltage
it is dangerous to touch any components (ig-
nition coils, spark plug sockets, diagnostic
socket) of the ignition system
with the engine running
while starting the engine
if ignition is “on” and the engine is
turned manually
Warning!
G
Be careful that you do not close the hood on
anyone.
iDo not use any special lubricant addi-
tives, as these may damage the drive
assemblies. Using special additives not
approved by Mercedes-Benz may
cause damage not covered by the
Mercedes-Benz Limited Warranty.
More information on this subject is
available at any Mercedes-Benz
Center.
314 OperationWinter drivingBlock heater (Canada only)
The engine is equipped with a block
heater.
The electrical cable may be installed at an
authorized Mercedes-Benz Center.Snow chains
Snow chains should only be driven on
snow-covered roads at speeds not to
exceed 30 mph (50 km/h). Remove chains
as soon as possible when driving on roads
without snow.Please observe the following guidelines
when using snow chains:
Use of snow chains is not permissible
with all wheel/tire combinations.
Snow chains should only be used on
the rear wheels. Follow the manufac-
turer’s mounting instructions.
Only use snow chains that are
approved by Mercedes-Benz. Your
authorized Mercedes-Benz Center will
be glad to advise you on this subject.
Use of snow chains may be prohibited
depending on location. Always check
local and state laws before installing
snow chains.
iWhen driving with snow chains, you
may wish to deactivate the ESP
®
(
page 83) before setting the vehicle
in motion. This will improve the
vehicle’s traction.
!Even on vehicles with all-wheel-drive
use snow chains on rear tires only.
Some tire sizes do not leave adequate
clearance for snow chains. To help
avoid serious damage to your vehicle or
tires, use of snow chains is not permis-
sible with the following tire sizes:
245/45 R18 100V XL (Extra Load)
M+S.on 8.5 x 18 rims
245/45 R18 96H M+S.on
8.5 x 18 rims
245/45 R18 100Y XL (Extra Load)
on 8.5 x 18 rims
245/45 R18 96Y on 8.5 x 18 rims
265/40 R18 101Y XL (Extra Load)
265/40 R18 97Y
245/40 ZR19 98Y XL (Extra Load)
245/40 ZR19
275/35 ZR19 100Y XL (Extra Load)
275/35 ZR19