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Service
Address book
Playback
Activate the detail view (page 178)
of the desired address book entry.
Press the Play soft key.
The spoken name is played back.
Deleting
Activate the detail view (page 178)
of the desired address book entry.
Press the Del. soft key.
You are asked if you really wish to
delete the name.
Answer Yes after each request. Refer
to Voice Control System Operation
Guide. Exporting an address book entry*
You can export the telephone numbers of
address book entries to the mobile phone
internal memory.
Activate the detail view (page 178)
of the desired address book entry.
Press the Export soft key. The system exports the name and the
telephone number. The message
Transmitting Data is displayed.
The message
Send Failed will
appear if a transmission error occured.
i
The Export soft key will not appear if
the selected address book entry does
not contain a telephone number or if no
device can receive data.
i
The entry to be exported must not
contain more than three phone
numbers. If the entry has been
exported to the mobile phone internal
memory, for example, then the
telephone book will have three entries
of the same name, but with different
phone numbers. The entries are
marked with the sym bol Private (home)
number symbol (
page 104).
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182 Service
Address book
Select an address book entry with the
symbol (
page 176).
Press the Details soft key.
The detail view will appear. You can use the soft keys to use other
functions for the mobile phone internal
memory entry:
Keypad soft key:
Changes a mobile phone internal
memory entry (
page 182).
Import soft key:
Imports a mobile phone internal
memory entry into the address book
(
page 183).
Changing a mobile phone internal
memory entry
Activate the detail view of the desired
mobile phone internal memory entry.
A list with two data fields is displayed
(name and phone number).
Press g or G to select a data field
(e.g. the name field).
You can enter data in a field using the
12-button keypad ( 1 - # ) or the
selection menu.
Input via selection menu
Press the Keypad soft key.
The selection menu will appear.
Enter the data using the selection
menu (
page 193).
After you have entered the data, the
entry edit menu is displayed again. You
can select the next data field and enter
data.
Input via 12-button keypad
Press buttons 1 - # to enter the
data (
page 195).
Details on a mobile phone internal
memory entry
i
If you change a mobile phone internal
memory entry in the address book, the
entry is automatically also changed on
the mobile phone internal memory.
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Address book
In the Address book menu
(
page 176), press the New soft key.
The entry creation menu will appear.
A list with data fields is displayed
(Surname, Name, Cell, URL). You can use the softkey to use additional
functions for the address book entry.GenInfo, Co. (Company), PrivInfo
and
Keypad soft key:
You can create a new address book
entry.
Note soft key:
You can add a note (
page 180).
New or Del. soft keys:
You can add or delete a spoken name
to or from the address book
(
page 180).
Play soft key:
Plays back the spoken name
(
page 181).
Export soft key:
Exports parts of the address book entry
to the mobile phone internal memory
(
page 181).
Press g or G to select a data field
(e.g.
Name).
You can enter data in a field using the
12-keys keyboard ( 1 - # ) or the
selection menu.
Input via selection menu
Press the Keypad soft key.
The selection menu appears.
Enter the data using the selection
menu (
page 193).
After you have entered the data, the
entry creation menu is displayed again.
You can select the next data field and
enter data.
New address book entry
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189
Service
Tele Aid*
Tele Aid*
Tele Aid* incorporates the following
functions:
Emergency call
Roadside Assistance
Information call
Remote Door Unlock
Stolen Vehicle Recovery The speaker volume of a Tele Aid call can
be adjusted using the volume control on
the COMAND (
page 98) or the
æ and
ç buttons on the multifunction steering
wheel.
During a Tele Aid call, all audio sources are
muted. The telephone is turned off and no
SMS messages can be received or
transmitted.
During a Tele Aid call, the used Network
Type (“A” for analog network or “D” for
digital network) and the signal strength are
displayed on the lower right corner of the
COMAND display. An emergency call is initiated
automatically in the event emergency
tensioning devices (ETDs) or air bags are
deployed. An emergency call can also be
initiated manually by pressing the
I
button. Refer to your vehicle Operator’s
Manual for additional information.
Once the emergency call is in progress, the
indicator lamp in the I button will begin
to flash. The message
Connecting Call
appears on the display and all audio
resources are muted.
When the connection is established, the
message
Call Connected appears on
the display. A voice connection between
the Response Center and the vehicle
occupants is establis hed soon after the
emergency call has been initiated.
i
To use Tele Aid*, the Tele Aid service
must be subscribed to and properly
activated. If you have any questions
regarding activation, please call
the Response Center at 1-800-756-
9018 (in the USA) or 1-888-923-8367
(in Canada).
The Tele Aid system is operational
provided the Tele Aid service was sub-
scribed to and properly activated.
Additionally, the vehicle’s battery must
be charged, properly connected, not
damaged and cellular service and GPS
coverage must be available.
GeneralEmergency call
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190 Service
Tele Aid*
If the Tele Aid system could not establish a
voice connection to the Response Center
(e.g. the relevant cellular phone network is
not available) the message
Call failed
appears.
Should this occur, assistance must be
summoned by other means.
Terminating the connection
The connection can only be terminated by
the Response Center who has answered
the call. Roadside Asssistance will assist if
technical problems with your vehicle are
experienced.
Roadside Assistance can only be
requested manually by pressing the
•
button. Refer to your vehicle Operator’s
Manual for additional information.
After initiating Roadside Assistance, the
message
Connecting Call will appear
on the display and the connection to a
Mercedes-Benz Roadside Assistance
Center is established. All audio sources are
muted.
If the connection is established, the
message
Call Connected will appear
and a voice connection between the
Roadside Assistance Center and the
vehicle occupants is established soon
after.
i
During an active emergency call,
switching to another application is not
possible.
WarningG
If you feel at any way in jeopardy when in the
vehicle (e.g. smoke or fire in the vehicle, ve-
hicle in a dangerous road location), please
do not wait for voice contact after you have
pressed the button. Ca refully leave the ve-
hicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an auto-
matic SOS signal and cannot make voice
contact with the vehicle occupants.
Roadside Assistance
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191
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Tele Aid*
If the Tele Aid system could not establish a
voice connection to a Mercedes-Benz
Roadside Center (e.g. the relevant cellular
phone network is not available). The
message
Call failed appears.
Terminating the connection
Roadside Assistance calls can be
terminated using the
ì button on the
multifunctional steering wheel or the K
key on COMAND. The call can also be
terminated by the Roadside Assistance
Center.
The COMAND reverts to the system last
active before a Tele Aid call was initiated. Pressing the
¡ button, a call to the
Mercedes-Benz Customer Assistance
Center will be initiated. Information
regarding the operation of your vehicle, the
nearest authorized Mercedes-Benz Center
or Mercedes-Benz USA products and
services is available to you.
Refer to your vehicle Operator’s Manual for
additional information.
After initiating an Information call, the
message
Connecting Call will appear
on display. The system is then establishing
a connection to the Mercedes-Benz
Customer Assistance Center. All audio
sources are muted.
If the connection is established, the
message
Call Connected will appear
and a voice connection between the
Roadside Assistance Center and the
vehicle occupants is established soon
after.
i
During an active Roadside Assistance
call, switching to another application
(e.g. Navigation*) is possible.
Information call
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Service
Entering data
Entering data
Sometimes you need to enter data such as
names or phone numbers.
E.g.:
New phone book entry
New address book entry
The following input types are possible:
Via selection menu
Via 12-button keypad (page 195) The selection menu is displayed
automatically when you press the
corresponding button in a menu in which
this kind of data in
put is possible. The
following display may appear if you create
a new entry in the phone book. You can enter upper-case and lower-case
letters including special characters and
numbers.
The following shift fields can be used to
change the type of the characters:
= Upper case
= Lower case
= Special characters
Shifting Keys
Press h, H , g , G or F to
select the shift field .
Press E.
Input via selection menu
ABC
abc
. . .
abc
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194 Service
Entering data
Press h, H , g , G or F to
select the shift field .
Press E. Entering charactersPress
h, H , g , G or F to
select the character to be entered.
Press E.
The character is entered. Deleting a character
Press the Delete soft key.
The character to the left of the cursor is
deleted.
You can also move the cursor.
Moving the cursor
Press the Keypad soft key.
The selection menu disappears.
Press H or h .
The cursor moves to the right or left in
the line.
Press the Keypad soft key again.
You are back in the keypad mode and
the selection menu is displayed.
. . .
i
To enter a blank space, use .
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