2006 MERCEDES-BENZ C230 phone

238 Controls in detailAudio systemThe following conditions must be met for a
“911” emergency call:

Telephone must be switched on.


The corresponding mobile communica-
tions network must be available.
If you cannot make an emergency call, you
will have to initiate rescue measures
yourself. GSM network phones
Placing a “911” emergency call using
audio head unit with the phone locked

Press hbutton to switch to
telephone operation. PIN?
appears in the audio display.

Enter 911 using the number keypad on
the audio head unit.

Press
OK soft key or sbutton for
dialing to begin.
DIALING
appears in the audio display
while the telephone establishes the
connection.

Wait until the emergency call center
answers, then describe the emergency. Placing a “911” emergency call using
audio head unit with the phone
unlocked

Press hbutton to switch to
telephone operation.

Enter 911 using the number keypad on
the audio head unit.

Press sbutton for dialing to begin. DIALING
appears in the audio display
while the telephone establishes the
connection.

Wait until the emergency call center
answers, then describe the emergency.
iEmergency calls may not be possible
with all telephone networks or if certain
network services and/or telephone
functions are active. Check with your
local service providers.
iIf no SIM card is in the mobile phone, NO SERVICE
appears in the audio
display. In that case, you only can make
an emergency call on the mobile phone
itself, without the use of the head unit.

239 Controls in detail
Audio system
TDMA/CDMA network phones
Placing a “911” emergency call using
audio head unit with the phone locked
Press hbutton to switch to
telephone operation. CODE?
appears in the audio display.

Enter 911 using the number keypad on
the audio head unit.

Press
OK soft key or sbutton for
dialing to begin.
DIALING
appears in the audio display
while the telephone establishes the
connection.

Wait until the emergency call center
answers, then describe the emergency. Placing a “911” emergency call using
audio head unit with the phone
unlocked

Press hbutton to switch to
telephone operation.

Enter 911 using the number keypad on
the audio head unit.

Press sbutton for dialing to begin. DIALING
appears in the audio display
while the telephone establishes the
connection.

Wait until the emergency call center
answers, then describe the emergency.

258 Controls in detailUseful featuresArmrest storage compartments
1Handle
2Button, passenger side
3Button, driver’s side
Opening storage compartment
Pull handle1 and lift armrest.
Closing storage compartment

Press armrest down until it engages
into place.Opening telephone compartment

Press button3 on driver’s side or
button2 on passenger side and lift
armrest.
Closing telephone compartment

Press armrest down until it engages
into place.
Armrest in the rear passenger
compartment

Pull the top of the armrest out and fold
it down.Parcel net in front passenger footwell
(all models, except C 280 4MATIC and
C 350 4MATIC)
A small convenience parcel net is located
in the front passenger footwell. It is for
small and light items, such as road maps,
mail, etc.
Warning!
G
The parcel net is intended for storing
light-weight items only.
Heavy objects, objects with sharp edges or
fragile objects may not be transported in the
parcel net. In an accident, during hard brak-
ing, or sudden maneuvers, they could be
thrown around inside the vehicle and cause
injury to vehicle occupants.
The parcel net cannot protect transported
goods in the event of an accident.

264 Controls in detailUseful featuresTelephone*
Radio transmitters, such as a portable tele-
phone or a citizens band unit, should only
be used inside the vehicle if they are con-
nected to an antenna that is installed on
the outside of the vehicle.
The external antenna must be approved by
Mercedes-Benz. Please contact an autho-
rized Mercedes-Benz Center for informa-
tion on the installation of an approved
external antenna. Refer to the radio trans-
mitter operation instructions regarding use
of an external antenna.You can take and place telephone calls
using thes andt buttons on the
steering wheel. To carry out other tele-
phone functions, use the control system
(
page 157).
See separate operating manual for instruc-
tions on how to use the telephone.
Warning!
G
Never operate radio transmitters equipped
with a built-in or attached antenna (i.e. with-
out being connected to an external antenna)
from inside the vehicle while the engine is
running. Doing so could lead to a malfunc-
tion of the vehicle’s electronic system, pos-
sibly resulting in an accident and personal
injury.
Warning!
G
Please do not forget that your primary re-
sponsibility is to drive the vehicle. A driver’s
attention to the road must always be
his/her primary focus when driving. For
your safety and the safety of others, we rec-
ommend that you pull over to a safe location
and stop before placing or taking a tele-
phone call.
If you choose to use the telephone
1 while
driving, please use the hands-free device
and only use the telephone when road,
weather and traffic conditions permit. Some
jurisdictions prohibit the driver from using a
cellular telephone while driving a vehicle.
Only operate the COMAND* (Cockpit Man-
agement and Data System)
1 if road, weather
and traffic conditions permit.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 feet
(approximately 14 m) every second.
1Observe all legal requirements.

266 Controls in detailUseful features
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button• and the
Information button¡ stay on longer
than 10 seconds or do not come on). The
message
Malfunction. Drive to work-
shop
appears in the multifunction display.
iThe SOS button is located in the over-
head control panel.
The Roadside Assistance button•
and the Information button¡ are
located below the center armrest
cover.!The Tele Aid system utilizes the cellular
network for communication and the
GPS (G
lobal P
ositioning S
ystem) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.
iWhen a Tele Aid call has been initiated,
the audio system or COMAND* System
unit is muted and the selected mode
(radio, tape or CD) pauses. The optional
cellular phone (if installed) and inserted
in cradle switches off. If you must use
this phone, we recommend that you
use it only with the vehicle at a stand-
still in a safe location. Remove the
phone from the cradle and place the
call. The navigation* system (if en-
gaged) will continue to run. The multi-
function display in the instrument
cluster is available for use, and spoken
commands are only available by press-
ing the RPT button on audio system or
COMAND* System unit. A pop-up win-
dow will appear in the audio system or
COMAND* System unit display to indi-
cate that a Tele Aid call is in progress.
After the TeleAid call has ended, the
optional cellular phone switches on
again. A PIN entry might be necessary.
Warning!
G
If the indicator lamps on the SOS button, on
the Roadside Assistance button, and/or on
the Information button remain illuminated
continuously in red and/or the message Malfunction. Drive to workshop
is
displayed in the multifunction display after
the system self-check, a malfunction in the
system has been detected.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. Have the system checked at the
nearest Mercedes-Benz Center as soon as
possible.

267 Controls in detail
Useful features
Emergency calls
An emergency call is initiated automatical-
ly following an accident in which the emer-
gency tensioning devices (ETDs) or
air bags deploy.
An emergency call can also be initiated
manually by opening the cover next to the
interior rear view mirror labeled SOS, then
briefly pressing the button located under
the cover. See (
page 268) for
instructions on initiating an emergency call
manually.
Once the emergency call is in progress, the
indicator lamp on the SOS button will
begin to flash. The message
Connecting Call
appears in the multifunc-
tion display. When the connection is estab-
lished, the message
Call connected

appears in the multifunction display. All in-
formation relevant to the emergency, such
as the location of the vehicle (determined
by the GPS satellite location system), vehi-
cle model, identification number and color
are generated.A voice connection between the Response
Center and the occupants of the vehicle
will be established automatically soon af-
ter the emergency call has been initiated.
The Response Center will attempt to
determine more precisely the nature of the
accident provided they can speak to an
occupant of the vehicle.
The Tele Aid system is available if


it has been activated and is operation-
al. Activation requires a subscription
for monitoring services, connection
and cellular air time


the relevant cellular phone network
and GPS signals are available and pass
the information on to the response cen-
ter
iLocation of the vehicle on a map is only
possible if the vehicle is able to receive
signals from the GPS satellite network
and pass the information on to the
Response Center.Warning!
G
If the indicator lamp in the SOS button is
flashing continuously and there was no
voice connection to the Response Center
established, then the Tele Aid system could
not initiate an emergency call (e.g. the rele-
vant cellular phone network is not available).
The message
Call failed
appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.

270 Controls in detailUseful features
Information button¡
The Information button¡ is located
below the center armrest cover.
Open the storage compartment under
the center armrest (
page 258).

Press and hold button (for longer than
2 seconds).
A call to the Customer Assistance
Center will be initiated. The button will
flash while the call is in progress. The
message
Connecting call
will appear
in the multifunction display.
When the connection is established, the
message
Call connected
appears in the
multifunction display. The Tele Aid system
will transmit data generating the vehicle
identification number, model, color and lo-
cation (subject to availability of cellular
and GPS signals).A voice connection between the Customer
Assistance Center representative and the
occupants of the vehicle will be estab-
lished. Information regarding the operation
of your vehicle, the nearest
Mercedes-Benz Center or Mercedes-Benz
USA products and services is available to
you.
For more details concerning the Tele Aid
system, please visit www.mbusa.com and
use your ID and password (sent to you sep-
arately) to learn more (USA only). If the indicator lamp on the Roadside
Assistance button• is flashing
continuously and there was no voice
connection to the Response Center
established, then the Tele Aid system
could not initiate a Roadside Assis-
tance call (e.g. the relevant cellular
phone network was not available). The
message
Call failed
appears in the
multifunction display.
Roadside Assistance calls can be
terminated using thet button on
the multifunction steering wheel or the
END Button on the audio system or
COMAND* System.
iWhile the call is connected, you can
change to the navigation menu by
pressing NAVI button on the audio sys-
tem or COMAND* System.

271 Controls in detail
Useful features
Call priority
If other service calls such as a Roadside
Assistance call or Information call are
active, an Emergency call is still possible.
In this case, the Emergency call will take
priority and override all other active calls.
iThe indicator lamp in the Information
button¡ remains illuminated in red
for approximately 10 seconds during
the system self-check after switching
on the ignition (together with the
SOS button and the Roadside
Assistance button•).
See system self-check (
page 266) if
the indicator lamp does not come on in
red or stays on longer than
approximately 10 seconds.
If the indicator lamp in the Information
button¡ is flashing continuously
and there was no voice connection to
the Response Center established, then
the Tele Aid system could not initiate
an Information call (e.g. the relevant
cellular phone network is not avail-
able). The message
Call failed
ap-
pears in the multifunction display.
Information calls can be terminated
using thet button on the multi-
function steering wheel or the END But-
ton on the audio system or COMAND*
System.!If the indicator lamps do not start flash-
ing after pressing one of the buttons or
remain illuminated (in red) at any time,
the Tele Aid system has detected a
malfunction or the service is not
currently active, and may not initiate a
call. Visit your authorized
Mercedes-Benz Center and have the
system checked or contact the Re-
sponse Center at 1-800-756-9018 (in
the USA) or 1-888-923-8367 (in Cana-
da) as soon as possible.
iThe indicator lamp in the respective
button flashes until the call is conclud-
ed. Emergency calls can only be termi-
nated by a Response Center or
Customer Assistance Center represen-
tative, whereas Roadside Assistance
and Information calls can also be termi-
nated by pressing buttont on the
multifunction steering wheel or using
the END button on the audio system or
COMAND* System.